# DiDi Rider: Affordable rides — user reviews > 1,963 indexed App Store user reviews of DiDi Rider by DiDi, rated 4.80/5 from 30,871 ratings. - Source: https://appshunter.io/ios/app/didi-rider-affordable-rides/id1362398401/reviews - App overview in markdown: https://appshunter.io/ios/app/didi-rider-affordable-rides/id1362398401.md - Rating breakdown: 5★ 27,954 · 4★ 1,181 · 3★ 354 · 2★ 176 · 1★ 1,206 ## What do users think of DiDi Rider? Overall sentiment: negative **Pros** - 🚀 Efficient service - 👍 Friendly drivers - 💡 Cheaper than competitors - 🚕 Good alternative to Uber **Cons** - 🐛 Unreliable app performance - 🤖 Poor customer service - 💰 Inconsistent pricing - 🚗 Irresponsible drivers - 🔒 Security and privacy concerns **Commonly reported bugs** - App crashes and freezes - Incorrect trip charges - Inability to change payment method - Drivers not showing up or taking wrong routes **Most requested features** - Improved payment options - Better communication with drivers - More transparency in pricing - Streamlined cancellation process ## Newest reviews (12 of 1,963) ### 3/5 — Señora *2026-08-26, version 7.6.89* Se están tardando mucho los vehículos en tomar el servicio ### 2/5 — Ches jodidos *2026-08-21, version 7.6.89* Los conductores son groseros al pedirte que canceles el viaje si son con tarjeta cuando a ellos les corresponde hacerlo ### 1/5 — 회원가입부터가 안됩니다 *2026-08-16* 첫 회원가입 화면에서 전화번호만 입력했는데 “요청횟수가 너무 많다”며 잠시후 실행하라고 나옵니다. 기다렸다가 실행해도 계속 똑같고, 앱을 지웠다 깔았다 반복해도 똑같습니다. 당장 앱을 이용해야 하는 상황인데 답답합니다. 해결책을 알려주세요. **Developer response:** 안녕하세요, ㅏㅑㅡ새ㅐㅜㄹ님! 회원가입 과정에서 겪으신 불편에 대해 정말 공감합니다. 전화번호 입력 후 발생하는 오류는 매우 짜증날 수 있죠. 이 문제는 저희가 중요하게 생각하고 있으며, 빠른 시일 내에 해결하도록 하겠습니다. 앱을 꼭 이용해야 하는 상황이신 만큼, 조금만 더 기다려 주시면 감사하겠습니다. 여러분의 소중한 피드백에 감사드리며, 조속히 해결될 수 있도록 최선을 다하겠습니다! ### 1/5 — Mal servicio *2026-08-16, version 7.6.88* Es una batalla usar la app. No permite usar la tarjeta como método de pago. Tampoco te deja tomar viajes cuando quieres usar cupón que la misma aplicación te da. Tampoco respetan o toman el viaje cuando pones el precio, siempre tienes que tomar el precio que el conductor tiene y últimamente son muy robados casi el doble de lo normal. ### 1/5 — Annoying irrelevant notifications *2026-08-15, version 7.6.88* It could be a good alternative to Uber, but once it's installed it keeps sending notifications even when you aren't in a place they operate. Makes it unhelpful as a ride hailing app cos silencing the spam turns off real notifications ### 1/5 — Doggy business *2026-08-15, version 7.6.88* Don't promote doggy business like this ### 1/5 — 海外滴滴比火车更慢哦 *2026-08-15* 等很久滴滴会弹出来问是不是等太久了要不要换一个司机，结果直接给你换一个特别远的，你就等吧 没见过那个程序不是保留之前的寻找更快的，滴滴是看你着急直接给你找最远的 私募软件 ### 1/5 — Unreliable *2026-08-14, version 7.6.88* Drivers constantly accepting jobs without having finished their current ones messaging “will be with you shortly, just dropping off previous customer” and then you see the car moving further and further away from your location. Just now happened again, requested another driver and then app crashed and it looked like the ride request had vanished. Got into an uber instead and guess what: 10min later DiDi driver messaged “I have arrived”. This app is a joke! ### 1/5 — Harry J *2026-08-14, version 7.6.88* He really needs to learn how to drive. And if he is going to write reviews on people he should be aware of the dash cam both front and rear that clearly show him speed up to block me from merging. The coming on the underside of me to give me a mouth full and never realise he would get it back. ### 4/5 — Good app *2026-08-13, version 7.6.88* Good app. I like it. However latest update is too busy on the live info on lock screen. Not necessary. ### 3/5 — Get DiDi if you love incessant and annoying notifications! *2026-08-12, version 7.6.84* Constant notifications to remind you the app exists. It's infuriating. ### 1/5 — Muy mala *2026-08-10, version 7.6.84* Mucha demora ninguno te recoge , cuando ellos cancelan te cobran cosa que es inaceptable ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst ride share company in Australia *2026-08-26, version 7.6.89* After multiple attempts to use DiDi each time driver accepts, is going away from booking location and when I ask where they are going, they cancel the job leaving you stranded. Stopped trying to use them in Australia. ### 1/5 — Terrible and locks up your options *2026-08-26, version 7.6.89* Gives bad advice and then will not let you check other options m ### 1/5 — . *2026-08-25, version 7.6.89* I can’t to delete the account. “Incorrect phone number format” it said ### 1/5 — Overcharging *2026-08-25, version 7.6.89* This app was scamming people. Cheap fair bait and then later on they charging you again. Frustrating!!!!!!!!! ### 1/5 — useless *2026-08-24, version 7.6.89* complete nonsense, book a ride, driver is less than 1km away then cancels, next is 15 minutes away, cancel it to look for a quicker one because why would i wait that long when i should be in the car already. they jack the prices as they always do and its twice as much. complete pricks your business sucks ### 1/5 — Horrible *2026-08-23, version 7.6.89* All scammers waited for 1hour had 7 riders cancel and half of them would sit in the same spot for 20mins and try to scalp cancelation fee support was bs giving me discounts for there stupid drivers instead of removing them off the platform went with uber and had 0 issues first driver picked me up such a scam app ### 1/5 — Never came *2026-08-23, version 7.6.89* No one came and still waiting, making me wait 30 mins and now asking me to pay 10$ to cancel ### 1/5 — Why? *2026-08-22, version 7.6.89* Drivers never accept the ride…everytime I use this app. ### 1/5 — Overcharging *2026-08-17, version 7.6.88* Overcharging all the ride. ### 1/5 — Driver cancelled on me waited for 15 minutes *2026-08-16, version 7.6.88* Pulled over and told me they couldn’t take me anymore ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente condiciones el auto *2026-08-24, version 7.6.89* Muy amable y excelente condición el automóvil!! ### 5/5 — Excelente servicio *2026-08-23, version 7.6.89* Tarifa más económica que lo demás APP ### 5/5 — Vehículo impecable!! *2026-08-21, version 7.6.89* Me encantó el servicio, el conductor llegó a tiempo y fue muy amable. Su vehículo estaba impecable y olía muy rico. !! ### 5/5 — Excelente aplicación *2026-08-18, version 7.6.88* Mucho mejor de Uber! Más rápido y económico ### 5/5 — Niño trabajador *2026-08-14, version 7.6.88* Sigue por el camino del esfuerzo alcanzarás todas tus metas ### 5/5 — Didi Unido por Colombia 🇨🇴 *2026-08-13, version 7.6.84* Colombia está devastado después de este terremoto que se ha llevado vidas y destruido hogares, y hoy la iniciativa de Didi fue un 11/10 GRACIAS por esta iniciativa en Bogotá de dar viaje gratis ida y vuelta para todos los voluntarios que querían ayudar a la Cruz Roja 😭 de verdad que lindo gesto, empresas así son las que de verdad construyen país. Nuevamente GRACIAS!!! ### 5/5 — 很好用在日本 *2026-08-11* 很好用在日本，其他地方不知道，定位准确，导航规划路线行走，迎客，支付宝付款 ### 5/5 — Affordable and reliable *2026-08-10, version 7.6.84* I use DiDi whenever I’m in Cartagena, Colombia, and I’ve had a really good experience with the app. The prices are usually very affordable, it’s easy to request a ride, and most of my experiences with drivers have been great. It’s become one of my go-to apps for getting around the city. Convenient, reliable, and definitely recommended! ### 5/5 — They Charge what they want not what they say *2026-08-07, version 7.6.84* Charged me for a waiting fee that never existed and asked me to pay so they can refund me, outrageous! ### 5/5 — 出国在外选滴滴没错 *2026-08-02* 非常安心又便捷 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*