# Diem - Home Services — Cleaning, Lawn, Handy, Moving

> On-demand home and business services including cleaning, repairs, and staffing. (iPhone/iPad app by DiEM Technologies Canada Inc..)

- Source: https://appshunter.io/ios/app/diem-home-services/id1422037593 (this page in markdown: same URL + `.md`)
- Developer: [DiEM Technologies Canada Inc.](https://appshunter.io/developer/1422037592)
- Category: Lifestyle, Productivity
- Price: Free
- Rating: 4.00/5 from 550 App Store ratings · 138 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 139 MB
- Languages: American English
- Released: 2019-11-12
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/diem-home-services/id1422037593/reviews.md

## What is Diem?

Welcome to the Diem App! You are one-button away from seizing the day!

HOME SERVICES:
==============
Diem App is a leading home services app, now available across most major cities. We specialize in everyday household tasks.

Simply order your service and a Verified Diemer will be at your door at the exact day and time you desire to take care of you!

OUR TOP SERVICES
- Home Cleaning: standard; deep cleaning; move-in cleaning
- Lawn Care: lawn mowing, yard work
- Muscles: moving help
- Handyman: shelves; door locks; assembly; TV mounting; curtains; paintings
- Plumbing: faucet replacement; toilet clogs; sink clogs; leaks; installations
- Snow Removal: shoveling

BUSINESS SERVICES
================
Diem app also offers instant temporary staff and virtual assistants. It’s a revolutionary platform connecting qualified candidates with employers with the convenience of an app!!

Get local talent, to your office, or work remotely.

STAFFING PROVIDED:
- Office Admins
- IT Support
- Finance
- Receptionists
- General Labor
- Customer Service
- Phone Reps

LAST-MINUTE replacement, vacation fill-in, or for handling extra workload, book for half-day, full days, or weekly. No strings attached.


WHAT'S MADE DIEM APP SUCCESSFUL?
=============================
- Customer Support: we aim to please every customer
- Easy-to-Use Interface: Order within few seconds
- Easy Payments: Secure payments backed by America's largest bank (JPMorgan Chase)
- Quality Control and Training: Routine performance reviews of Diemers (Jobbers)
- Background Checks: Diemers are interviewed, ID'd, and tested before servicing customers

OUR TOP SERVICED AREAS
====================
- New York
- Los Angeles
- Chicago
- San Francisco Bay
- Dallas
- Houston
- Philadelphia
- Seattle
- Washington
- Atlanta
- Phoenix
- Toronto
- Vancouver
- Montreal
- Detroit
- Minneapolis
- Tampa Bay
- Denver
- Sacramento
- Calgary
- Edmonton
- Ottawa
- Winnipeg
And More....

Choosing Diem makes sense. It's easy to see why. We are available to answer questions throughout the way!

## Key features

- Home cleaning services
- Lawn care and yard work
- Moving and handyman assistance
- Plumbing and snow removal
- Temporary staff for businesses
- Virtual assistants

## What do users think of Diem?

Overall sentiment: negative

**Pros**

- 🚀 Quick service
- 👍 Easy to use app
- 💡 Convenient on-demand services
- 🤝 Friendly and professional workers

**Cons**

- 🔍 Lack of customer support
- 🕰️ No-show or late workers
- 💰 Unclear pricing and hidden fees
- 🔒 Security and safety concerns
- 🗓️ Difficulty cancelling or rescheduling
- 📝 Poor quality of work

**Commonly reported bugs**

- App glitches and crashes
- Issues with booking and scheduling

**Most requested features**

- Improved vetting process for workers
- Better communication and follow-up
- Transparent pricing and refund policies
- Ability to rate and review workers

## Recent user reviews (10 of 138)

All indexed reviews: https://appshunter.io/ios/app/diem-home-services/id1422037593/reviews.md

### 1/5 — Horrible

*2026-03-20, version 1.77*

Took funds out before assigning someone to do the cleaning . Reached out several times via phone and text. No answer from phone and no response from the text number they provided. Seems to be more of a scam than anything. Had to end up disputing the charges through my bank because they wouldn’t contact me back to give a refund for services not provided. Would never recommend them to anyone.

### 1/5 — No customer support

*2025-09-03, version 1.77*

Careful when using this app. Your money is GONE once you pay for a service. If you are lucky and get what you need, good for you, else forget about your money. I’m paid for two people, only one showed up and I never got my refund or response from any follow up messages I sent them. The number on their app sends you to a spam “medical services provider “ who will give you the directory phone number if you ask them for a phone number to reach someone at Diem.

### 1/5 — Awful Customer Service

*2025-07-09, version 1.77*

I downloaded this app to book cleaning services. Booked something and then changed my mind. Found out there is no way to cancel a service on the app. Texted the contact number and also sent emails. No response. Charge has now appeared on my credit card for a service not received.

### 1/5 — Don’t trust this company

*2025-01-30, version 1.77*

I was looking for house keeping and found an app called DIEM that said I could put in a request and would be contacted with a job assignment.  The app stated no money would be put on my credit card until the work was completed and approved. I waited 3 hours and no one contacted me so I cancelled the job.  The app accepted the cancellation and in written information on the app I was told I would receive a refund. I then called the phone number on the app and was told by an employee that my refund was approved because money should not have been taken from my credit card without the job being assigned. After a week with no refund I called again and was told to wait another week. After the second week I called and texted and was told by both call and text that my refund was on the way.  After a week and a half I texted again and received no response from DIEM so started a dispute with my credit card company.  This app promises no money charged until work is done but took my money immediately after I put the request on the app, the work was never assigned or completed, and my money has been promised to me as a refund for 2.5 weeks now and I have not received it.

### 5/5 — Seize the Diem!!

*2024-11-14, version 1.77*

Deb is excellent! Hard working and efficient. Super professional! The customer service from start to finish was amazing and got help within two hours.

### 1/5 — They are liars

*2024-11-01, version 1.77*

I love to give them zero star, but I can’t . Please don’t use this app.They will take your money and they will not do any job and they will not refund your money.

### 1/5 — Horrible customer service

*2024-10-29, version 1.77*

I had placed an order for a cleaning service which I then cancelled the next day. They had already withdrawn the $90 some dollars from my account, which they state the money isn’t withdrawn until you receive your service. So, one lie already. 

Second, it has been well over seven days since my order was placed and I have yet to receive my refund. It is almost impossible to get an answer from their customer service and it’s always the same generic response. 

I sent them an email (never responded), then called and was given an auto prompt to text them. 

Just give me my money back. Your customer service team is awful. 

I would bypass this app entirely. It’s a waste of money.

### 1/5 — Won’t let me delete my account

*2024-09-16, version 1.77*

I’ve been requesting to delete me account for a while now and it won’t delete my account. I was frustrated because I don’t use this due to the fact that I made an appointment with someone and ended up canceling on me which has ruined my plans.

### 1/5 — Scam

*2024-04-26, version 1.76*

Feels like a scam. Very confusing to use and not transparent about the fees. I paid for a service before anyone accepted the job - just doesn’t feel right.

### 1/5 — Do not use this app

*2024-04-25, version 1.76*

I will take a minute to write about this App, I found an Ad on craigslist that was advertising two hours for $69 which is false advertisement,  and I call the number and some lady answer saying she was going to be sending a link to my cellphone to make the payment to Diem App so I schedule the time and the cost was $85.73 with taxes, so that was already a red flag they advertise fake dollar amount. I schedule the time and no one tries to contact me a day before or the same date to ensure I give them access to the apartment gate and provide directions. I tried multiple times to call the phone number and the phone is out of service, I send an email and no one responds. Diem is an app that probably hires anyone and is very sketchy the people who takes those jobs. The day of the cleaning day, I assume no on is going to show up but they deducted already my money from my bank, so I get a call from the lease office saying someone is there to clean my apartment. The lady was 25 minutes late, the two hours she stayed there she did not bring a vacuum, she cleaned the restroom good, but the kitchen refrigerator was not clean on the bottom cause she could not bend, and the oven was not clean inside. The dishwasher was not clean and the floors were also not clean. I do not recommend using this app. Anyone gets to pick the job and they are not professional at communicating and it feels like it is a scam. I understand people get paid less than what they charge but it is not worth it. You are more safe picking someone from legit business than using the app.

## Frequently asked questions about Diem

### What kind of services does the Diem app offer?

The Diem app offers a comprehensive range of home services including standard and deep cleaning, lawn mowing, yard work, moving assistance, handyman tasks like shelf installation and TV mounting, plumbing services for clogs and leaks, and snow removal. It also provides business services such as temporary staff for office administration, IT support, finance, reception, general labor, and customer service.

### How does the app ensure the quality of its service providers?

Diem ensures quality through a rigorous vetting process for its service providers, referred to as 'Diemers' or 'Jobbers'. These individuals undergo interviews, background checks, and performance reviews. The app also emphasizes customer support and has a quality control system in place to maintain high service standards.

### Is the Diem app available in my city?

The Diem app is available across most major cities in North America. The description lists numerous serviced areas including New York, Los Angeles, Chicago, San Francisco Bay, Dallas, Houston, Philadelphia, Seattle, Washington, Atlanta, Phoenix, and several major Canadian cities like Toronto, Vancouver, and Montreal.

### How are payments handled through the Diem app?

Payments are handled securely through the Diem app. The app utilizes secure payment processing backed by JPMorgan Chase, ensuring a safe and reliable transaction experience for users when booking services.

### Can I use the Diem app for last-minute service needs?

Yes, the Diem app is designed to accommodate last-minute needs. It is particularly useful for last-minute replacements, vacation fill-ins, or handling extra workload. You can book services for half-day, full days, or weekly with no strings attached.

## Version history (last 5 releases)

### 1.77 — 2024-06-05

Bug fixes

### 1.76 — 2024-01-17

Bug fixes

### 1.75 — 2024-01-11

Bug fixes

### 1.74 — 2024-01-03

Bug fixes

### 1.73 — 2023-12-26

Bug fixes

## Apps similar to Diem

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300) | 4.9 (459,442) | Free | Lifestyle |
| [Angi: Find Local Home Services](https://appshunter.io/ios/app/angi-find-local-home-services/id432633172) | 4.5 (115,082) | Free | Lifestyle |
| [Cleanster: Cleaning Services](https://appshunter.io/ios/app/cleanster-cleaning-services/id1468308350) | 4.0 (500) | Free | Lifestyle |
| [American Sitters: Care & Jobs](https://appshunter.io/ios/app/american-sitters-care-and-jobs/id1536024102) | 4.4 (50) | Free | Lifestyle |
| [KnockNok-Local Handyman Help](https://appshunter.io/ios/app/knocknok-local-handyman-help/id1557862078) | 4.6 (39) | Free | Lifestyle |
| [Quote It - Home Services](https://appshunter.io/ios/app/quote-it-home-services/id1460305884) | 3.4 (35) | Free | Lifestyle |

## More apps by DiEM Technologies Canada Inc.

- [Diem - Get Paid](https://appshunter.io/ios/app/diem-get-paid/id1429111160)
- [Dawn: Job Search](https://appshunter.io/ios/app/dawn-job-search/id6445894843)

All apps by DiEM Technologies Canada Inc.: https://appshunter.io/developer/1422037592

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*