# Dig Inn: Fresh Bowls & Rewards — user reviews > 155 indexed App Store user reviews of Dig Inn by Dig Inn Seasonal Market, rated 4.80/5 from 12,784 ratings. - Source: https://appshunter.io/ios/app/dig-inn-fresh-bowls-and-rewards/id900117346/reviews - App overview in markdown: https://appshunter.io/ios/app/dig-inn-fresh-bowls-and-rewards/id900117346.md - Rating breakdown: 5★ 11,771 · 4★ 539 · 3★ 136 · 2★ 72 · 1★ 266 ## What do users think of Dig Inn? Overall sentiment: negative **Pros** - 💯 Consistently delicious and healthy food - 🚀 Seamless ordering experience - 👍 Variety of menu options - 🌱 Focus on sustainability and sourcing **Cons** - 🐛 Buggy and unstable app - 🤯 Confusing rewards program and redemption - 🤖 Poor app design and user experience - 🕰️ Slow and unreliable delivery - 💳 Difficult to add payment methods **Commonly reported bugs** - Login issues - Rewards not tracking properly - Checkout and order placement problems - Incorrect item availability information **Most requested features** - Ability to customize orders - Option to refuse utensils - Easier location selection - Improved rewards program ## Newest reviews (12 of 155) ### 2/5 — 12 hours wait for signup reward. Expires in 1 wk. cmon *2026-07-22, version 7.0.15* Not worth it ### 4/5 — Update the app for using rewards on sides *2026-06-23* Love Dig, great food. Ever since sides were given the requirement of giving a size (either à la cart of family style) the rewards use for veggie side, protein side etc do not work. It continually gives a message saying to put the rewarded item in the cart (because I don’t think it recognizes the side now that it’s a small side, rather than just a side). The points have already been redeemed for the sides for it is impossible to use the, nothing works. Please get onto this when you can! ### 2/5 — Abuse of notifications *2026-05-23, version 7.0.13* Solid app but the notifications are bad. ### 3/5 — SMS doesn’t work *2026-03-28, version 7.0.7* Please fix this. ### 1/5 — Rewards system sucks *2025-12-04, version 6.9.0* Rewards only get you specific items which you might be allergic to so you can’t even use your points. Terrible system. ### 1/5 — Can’t login. *2025-12-03, version 6.9.0* No option to use password and the log in link doesn’t work. How can this happen in 2025? ### 1/5 — Disappointed *2025-11-10, version 6.9.0* Was lie to said I would receive $5 my first order doesn’t work says a lot about the way you operate your business just lost a potential customer ### 4/5 — Great food but need to be more careful *2025-10-27* DIG INN is a great restaurant and it really fits my diet being that I am a type 2 diabetic, there food is always fresh and seasoned to perfection and there sauces are awesome!! But however there have been quite a few times I have ordered from the app and have not received some of the items I had to pay extra for and sometimes the crispy baked chicken (which is my favorite) be to small. I really try not to be a bother when it comes to the complaints because in all honesty the food is great but I feel they need to be very careful as preparing the order to make sure it’s correct. ### 1/5 — App hardly ever works *2025-10-16, version 6.9.0* Happened multiple times already… it’s practically impossible to add or change your payment method. When it’s time to pay, the button is block by the keyboard which never goes away. ### 1/5 — In-app only purchases not working in app *2025-10-01, version 6.8.2* $9 dinner deals are app only purchases, but Fan Faves Plate can’t be added to cart because of errors. Link to app support from App Store page goes to 404 🤦‍♀️ ### 1/5 — Impossible to sign in on the app *2025-09-09, version 6.8.2* Why does log in have to be through email, which provides thanx link, which does not automatically link to the app? It’s an infinite loop preventing customers from logging in. Why don’t you provide easier options like google or apple account or password? Unbelievable ### 1/5 — This app is losing DIG revenue *2025-07-07, version 6.6.1* I cannot order using this app because most of the time I see a “No internet connection” error when I am clearly connected. ## Most critical reviews (10 lowest-rated) ### 1/5 — Promos never apply. Worthless *2026-05-28, version 7.0.13* Such a decent app if the promos that I’ve activated actually work and applied. I rather just go in store to order at this point. ### 1/5 — Great food, garbage app *2026-03-31, version 7.0.7* Great food. Used to be a great app. Changes over the years made what used to be 4-5 taps to order a meal now 10+ taps. And they recently implemented a new sign on page that doesn’t work — I’m no longer able to sign in and accumulate points with each order. I just want to order a salad why overcomplicate things ### 1/5 — Discount SCAM *2026-03-27, version 7.0.7* Said $5 discount for first in app order. No such discount was applied. ### 1/5 — New app sucks, payment never successful *2026-03-01, version 7.0.5* Developers please quit your job as ai can do better ### 1/5 — Keeps signing me out *2026-01-31, version 7.0.1* So annoying ### 1/5 — Order disappears if you order right away *2026-01-30, version 7.0.1* Really annoying how, if you don’t complete your order right away, your bag empties when you exit the app and you have to start over!!! ### 1/5 — Completely broken with latest update *2026-01-24, version 7.0.1* The “Complete your profile” pop up will not go away even after agreeing to the terms and pressing the button. Force quitting the app and launching it again doesn’t help either, it’s impossible to progress past the complete your profile screen. ### 1/5 — Latest app update broke the app *2026-01-21, version 7.0.0* The complete your profile modal blocks you from using the app and will not dismiss even if you supply birthday, check all boxes and click “complete”. Please fix! ### 1/5 — Deceptive rewards *2026-01-14* I have a redeemable reward for an avocado add-on through tomorrow, and I have redeemed such rewards many times in the past. But since Dig is transitioning to a new system soon (though not until after tomorrow!), I am not even given the option to add an avocado to my order in order to redeem my reward. The app (and the website) only allows you to choose from one of three “popular” add-on’s now. Between this annoyance and the high sodium content in my local Dig, I think I need to find a new lunch spot. ### 1/5 — This app is garbage *2025-12-04, version 6.9.0* Magic link didn’t work Wouldn’t let me login Continuous glitch at checkout cart ## Most praised reviews (10 highest-rated) ### 5/5 — Great food *2026-08-19, version 7.0.15* Healthy food with great taste and a very pleasant time. Totally recommend you give it a try! ### 5/5 — Best lunch option *2026-06-08, version 7.0.13* Fast delivery, quality of food is great and healthy + cheap! Nothing better than that. ### 5/5 — The absolute best *2026-05-11, version 7.0.13* Not only can I stick to my macros plan using the online ordering, but the staff is top notch!! I came in on the Mondayist of Mondays, and the staff there joked with me, and lifted my spirits while making my delicious bowl EXACTLY as I ordered. Love this spot!!! ### 5/5 — Excellent *2026-04-12, version 7.0.9* Very good i highly recommend ### 5/5 — My fav *2026-01-22, version 7.0.0* The best in NY ### 5/5 — Delicious *2026-01-22, version 7.0.0* Very consistent and a decent amount of options to choose. This is my go to spot for lunch ### 5/5 — Vegan Classic *2025-12-07, version 6.9.0* I love this place, just like a home cooked meal ### 5/5 — Amazing app! *2025-09-01, version 6.8.1* Easy to use and smooth ordering and payment processing. ### 5/5 — Always Delicious *2025-06-15, version 6.5.1* Love the environment and the customer service. Abigail was super friendly. ### 5/5 — Healthy *2025-06-05, version 6.5.0* Love their food, it’s super healthy and delicious! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*