# DigAlert — user reviews > 19 indexed App Store user reviews of DigAlert by DigAlert, rated 4.00/5 from 87 ratings. - Source: https://appshunter.io/ios/app/digalert/id1039459557/reviews - App overview in markdown: https://appshunter.io/ios/app/digalert/id1039459557.md - Rating breakdown: 5★ 51 · 4★ 16 · 3★ 3 · 2★ 6 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2023-06-26, version 1.7.11* My app is up to date and there is no way to use DigAlert direct. None of the modules in the app load. ### 1/5 — Can’t get signed in *2023-04-10, version 1.7.11* Great app if I can only get signed in ### 1/5 — 1 error and back to the start! *2021-02-13, version 1.6.30* Don’t ever make a mistake, a miss spelled email that didn’t match, didn’t allow me to move forward after correcting it. The “next” button would remain disabled no mater what! ### 2/5 — Not very helpful *2019-03-17, version 1.6.16* I am a plumbing contractor and perform many excavation jobs for sewer repairs. All I am interested in is a way to find out once my site has been marked out so that as I know once it’s safe to dig. The problem is none of the members respond through the app, so the only info the app gives me is a list of who should be doing the mark out followed by ‘pending response’. The contact info for those utilities is not even given so I can call to confirm if they’ve been out. Unless DigAlert requires them to respond properly this app is not useful to me. Getting a quick response is very important to me, the majority of my jobs involve homeowners who have a non-functioning sewer line. When it’s been 3 days and I still haven’t had a single response, you can imagine that the homeowner begins to get very frustrated and wants to know when they can move back into their home ### 2/5 — Horrible *2019-03-04, version 1.6.15* This is one of the worst apps I have ever used. Did anyone even try using it on a phone before releasing it? ### 3/5 — USA *2022-07-18, version 1.7.9* I’ve been using USA since the 80s. One of the simplest entities for a great cause which I’m sure over the years has saved billions of dollars in mishaps, not to mention the safety aspect. I have a certificate from 1987. However today, I spent over an hour trying to log on send a new ticket for some upcoming work I have this week. Maybe I’m too old, but I wasn’t so impressed with the website or sending a new ticket online. I think I’m going stick with what I know works flawlessly. The good ole telephone. And notepad to write down my ticket number. 👍🤨 ### 4/5 — I got all my responses *2020-05-31, version 1.6.28* My only thing to add about this app is that I wish it had saved the ticket number for you like in some history tab or something. I didn’t get my responses all in the same way but getting them was the most important thing to me. ### 4/5 — Special Instructions *2019-06-10, version 1.6.19* No way to put special instructions on the online version. Example: at north end of paved road 30 ft to your left. No auto fill option on the online version. Other than that it seems to be really easy. ### 4/5 — Useful *2016-08-18, version 1.5.2* I hoped this app would link Me right into schematics for what is buried on my property. Too much to ask. It did give me the info I needed and a form I filled out on the app contacted the right entities, in order for me to move forward with my landscaping plans. So overall, this is extremely helpful! I wish it had phone numbers for the various entities I need to check with. ### 4/5 — Diggin' the new app *2016-06-10, version 1.4* Makes it so much easier than waiting on the phone. ## Most praised reviews (9 highest-rated) ### 5/5 — Easy to use *2025-09-13, version 1.7.16* I've done it for multiple markings. ### 5/5 — Great resource *2021-12-17, version 1.7.4* Great app for a contractor, works well and very informative. ### 5/5 — Helps me out tremendously *2017-01-03, version 1.5.5* For work this will help me so much. Very happy this is available. ### 5/5 — Doesn't work. *new update! *2016-07-19, version 1.5.1* Keeps getting booted off as soon as I load it. *works now after update. Great app! ### 5/5 — CA *2016-06-05, version 1.4* Great app ### 5/5 — Handy app to have *2016-04-11, version 1.4* 👍 ### 5/5 — Great app *2015-11-25, version 1.2* This app makes renewing dig tickets a breeze. We can do it anytime of day and know that our tickets are being taken care of. ### 5/5 — Great *2015-11-19, version 1.2* Nice app and nice additions. Best one call app on the market. ### 5/5 — Best 811 one call app *2015-10-12, version 1.0* Great design, great features, great job by Dig Alert to create the best 811 one call app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*