# digiBOP - Simple\|Speedy\|Secure — user reviews > 65 indexed App Store user reviews of digiBOP by The Bank Of Punjab, rated 1.10/5 from 12 ratings. - Source: https://appshunter.io/ios/app/digibop-simplespeedysecure/id1633409681/reviews - App overview in markdown: https://appshunter.io/ios/app/digibop-simplespeedysecure/id1633409681.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 11 ## What do users think of digiBOP? Overall sentiment: negative **Pros** - 👍 Nice and good bank **Cons** - 😞 Unable to sign up - 😞 OTP issues (disappears, not typeable, not received) - 😞 Login problems (tough, errors, profile locked) - 😞 App crashes frequently - 😞 Poor customer service - 😞 Website not working properly - 😞 Cannot add payees/beneficiaries - 😞 Password recovery issues - 😞 App is slow and hangs - 😞 Developers should be fired - 😞 Worst app experience ever - 😞 Useless app - 😞 Pathetic service and app - 😞 App is full of bugs - 😞 Previous version was better - 😞 Not working at all - 😞 Dummy app, waste of time - 😞 IT department needs upgrade - 😞 Bank from the 80s - 😞 Overseas user experience very bad **Commonly reported bugs** - OTP disappears automatically - OTP cannot be typed or pasted - OTP not received - App crashes on startup - Login screen freezes or shows errors - Profile locked error - Cannot add new payees/beneficiaries - App hangs and gets stuck - Previous version worked better - New version not picking card data - Auto-fetch OTP error - App crashes on iPhone iOS version 12.5.5 **Most requested features** - Update app - Fix OTP issues - Improve login process - Improve customer service - Fix bugs and errors - Improve UI/UX - Hire better developers - Make app work properly ## Newest reviews (16 of 65) ### 1/5 — Otp issue *2025-09-02, version 1.1.9* Unable to write otp code, poor app ### 1/5 — Worst app ever *2025-08-20, version 1.1.9* Most pathetic app I have ever come across. A two year old could design a better working app. The developers of this app should quit their day job and enter another profession. This isn’t for you guys. ### 1/5 — Can type OTP pin *2025-06-30, version 1.1.9* Whoever designed or approved this app should be electrocuted. ### 1/5 — Most painful app ever. The whole technology leadership should be fired. *2025-05-13* Impossible to recover forgotten password. It locks you out after one try. Even the old version as better. Look for any better and intuitive app like alfalah, Meezan, chase bank or Bank of America. I moved all my money to other bank because of this ridiculous app ### 1/5 — Worst app *2025-04-30, version 1.1.9* Worst app to exist ### 1/5 — Pathetic service *2025-03-27* This is my first review ever on apps, this is one of the most pathetic and cheap services by this bank and same as the app, it stucks hangs and doesn’t transfer or gets payments, one of the most reputable bank of pakistan is doing worst services I am going to change my bank and I will also never recommend to anyone else ### 1/5 — Broken App *2025-03-27* The app simply refuses to work and prompts seemingly random errors before shutting down automatically. ### 1/5 — Worst performance bank app *2025-03-26, version 1.1.8* Worst performance bank app ever used ### 1/5 — Otp issue *2025-01-19, version 1.1.8* Always error while putting the otp in online transaction, i have been with bop from 4 months , but I haven’t been able to do any online transaction. I think i should close my account ### 1/5 — Worst banking service *2024-12-09, version 1.1.8* I am very heavily disappointed it has ruined by business trips so badly that it directly effected by finance and mental health ### 1/5 — OTP *2024-11-13, version 1.1.5* My OTP cannot be typed and keeps getting deleted I’m unable to sing up for account ### 1/5 — The OTP cannot be typed *2024-11-09* The OTP cannot be typed and keeps getting deleted, I am unable to sign up for account ### 1/5 — Mental Torture - Not DigiBOP *2024-11-02, version 1.1.5* Still not working do maheeno se latkaya hua ha ... ### 1/5 — Mental Torture - Not DigiBOP *2024-10-25* Ye appliaction mental torture ha ... signup ho k he nhi de rha helpline call kr k thak gaya me wo alag mental torture hain ... This bank should be closed. inse application sahi nhi horhi ... I have great dev team. I can solve this issue for free but please logo ko torturw na kro please ... **Developer response:** We sincerely apologize for the frustration you've encountered while signing up. Our team is aware of the error and is working diligently to fix it as soon as possible. The issue is specific to iOS and will be resolved ASAP with the next update. ### 1/5 — third class developers *2024-09-30, version 1.1.4* App is full of bugs everytime such a loser ### 1/5 — Pathetic - why a simple login issue cannot be solved? *2024-09-02* I usually don't give the reviews but this app made me so annoyed to give it a review. I have never seen such pathetic app, login to the app is extremely tough, random stupid errors every time while logging in, I have never encountered such pathetic internet banking in my whole life and I think I'm gonna halt my account just because of its internet banking.. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-08-07* App never login when needed, shows multiple errors on regular basis, Pathetic experience ### 1/5 — shame on you telling that it’s government app *2026-07-31* simple login issue cannot resolve yet ### 1/5 — Extremely poor for such a scaled back *2026-07-18* Very very poor app. Bank really needs a good development team ### 1/5 — Malfunctioning app *2026-07-13* I cant even write the otp. Its so annoying I cant do any transaction thru the app ### 1/5 — Useless app always glitches *2026-06-20* Issay bahtur app 5 class ka bachay bana leta hain aptech k intern issay bhtur app bana lain itni gahtiya bikkar app ### 1/5 — Unable to signup *2026-05-23* Tried almost 10 times, contacted support, sent ton of emails but still nothing. ### 1/5 — Useless app *2026-03-17, version 2.0.0* When I enter OTP, it automatically disappears. Worst experience ever. ### 1/5 — Service and staff behave *2026-01-10* It’s a very humble request to BOP handlers that do fast your customer service and give the human manner books to the staff. In lahor Central Park housing society scheme branch a lady parveen is sitting and using very rude behavior with peoples. And her cast is mayo (mawatti). And she is very bad lady. Soo pleas is you wanna more customers satisfaction then pleas take some action about this all. Thanks ### 1/5 — Unable to Entet OTP *2025-11-16, version 2.0.0* I am unable to enter OTP the app doesn't let me enter. So can't add any account it change settings. Worst thing is my password has expired so now I can't change it. Even their webapp is not working properly. I know they have worst customer support but i will do my part. ### 1/5 — Terrible app *2025-10-01, version 1.1.9* Terrible doesn't work. Fire all the staff. ## Most praised reviews (6 highest-rated) ### 5/5 — Nice and good bank *2026-02-14, version 2.0.0* Thanks bank of punjab ### 2/5 — OTC problems *2025-11-25* Whoever developed this website is naive. Didn’t check how it worked. Tried copy paste OTC. Didn’t work. Tried manually typing again nothing happened and kept blank. Tried logging out and logging in. No success. Tried deleting and reinstalling App and same issue. It won’t let me copy paste or manually writing. ### 2/5 — Bank Of Problems *2025-03-27* I must say, whoever is responsible for developing and updating this app should be fired. After the recent update, it's clear that no one cares to check the functionality or fix the issues. You can tell it's a government institution—there’s absolutely no check and balance like you’d see in private banks. The app is full of problems, and God knows when they’ll be resolved. A big NO to Bank of Punjab! ### 2/5 — App needs update *2025-03-02, version 1.1.8* App is creating alot of trouble. Cant add new payees ### 2/5 — The otp not type and paste when we send money bank to easypaisa please solve this problem *2024-08-17* Please solve this problem quickly ### 2/5 — Update App *2024-05-02, version 1.1.4* PLEASE UPDATE APP --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*