# DigiD — Mobile login with DigiD app

> Mobile application for secure online identity verification and login. (iPhone/iPad app by Rijksoverheid.)

- Source: https://appshunter.io/ios/app/digid/id1208460960 (this page in markdown: same URL + `.md`)
- Developer: [Rijksoverheid](https://appshunter.io/developer/575932944)
- Category: Productivity, Finance
- Price: Free
- Rating: 4.71/5 from 6,400 App Store ratings · 155 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 215 MB
- Languages: Dutch
- Released: 2017-03-28
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/digid/id1208460960/reviews.md

## What is DigiD?

Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app

How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:

1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.

DATA PROCESSING & PRIVACY

The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.

## Key features

- Mobile login with PIN
- Login on computer via app
- QR code scanning for verification
- Secure data processing
- Privacy compliant

## What do users think of DigiD?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- 🔒 Secure app
- 👍 Easy to use

**Cons**

- 🐛 Frequent crashes
- 🤯 Confusing and complicated
- 👎 Not user-friendly
- 🤖 Unreliable app
- 🤔 Difficult to navigate
- 🙄 Frustrating experience

**Commonly reported bugs**

- ID check not working
- Constant login issues
- Scan functionality not working
- Unexpected errors and crashes

**Most requested features**

- English language support
- Fingerprint/Face ID login
- Improved ID scanning functionality

## Recent user reviews (10 of 155)

All indexed reviews: https://appshunter.io/ios/app/digid/id1208460960/reviews.md

### 3/5 — Consistency for access

*2026-07-06, version 6.18.2*

Access to gezondheid is always problematic.

### 1/5 — The buggiest app!

*2026-06-30, version 6.18.1*

This has to be the buggiest app I have on my phone. Super frustrating when you’re trying to PAY A BILL but can’t because this app keeps saying “Check your Internet connection.” My WiFi is great, and even if I disconnect from WiFi to just use cell service (also great), it says the same thing. And yes, the app is fully updated! 😖😖😖

### 2/5 — Paspoortcontrole

*2026-06-29, version 6.18.1*

Deze lukte niet
Erg onduidelijk

### 1/5 — Waardeloos

*2026-06-21, version 6.18.1*

Doet het vaker niet dan wel

### 1/5 — vanuit het buitenland

*2026-06-18, version 6.18.1*

wat een drama!
niets werkt!

### 1/5 — No internet connectio

*2026-06-10, version 6.18.1*

This is slowly becoming a joke! Again for weeks now, I get the no internet connection.
I live abroad and rely heavily on this app.

Please Fix this!

### 1/5 — Waardeloos

*2026-06-10, version 6.18.1*

De app blijft zeggen dat ik geen internetverbinding heb terwijl alle andere apps wel gewoon werken.

### 1/5 — Hopeless

*2026-06-04, version 6.18.1*

Contantly says I have no internet connection, when I do indeed have connection. Have tried on wifi and 5G. App does not work, therefore can also not access anything connected to Digid. Just the worst system I have ever had to deal with.

### 1/5 — Lots of bugs!

*2026-05-27, version 6.17.1*

Both my wife and I have tried to scan our ID’s; it scans 12% and then quits. I’m at a roadblock on how to proceed.

### 1/5 — Rarely works

*2026-05-27, version 6.17.1*

Poorly designed

## Frequently asked questions about DigiD

### What does the DigiD app do?

The DigiD app allows you to securely log in to online services. You can use it to authenticate your identity when accessing government websites or other platforms that require a digital ID. It offers a convenient and secure way to manage your online access.

### How do I log in with the DigiD app?

You can log in in two ways. On your phone or tablet, you can log in using just a PIN code. Alternatively, you can log in on a computer by taking a verification code from the website, scanning a QR code displayed on your computer screen with the app, and then entering your PIN code.

### Is the DigiD app free to use?

Yes, the DigiD app is free to download and use. There are no costs associated with activating or using the app for logging into services. The app is provided as a free service for secure digital identification.

### What devices is the DigiD app compatible with?

The DigiD app is designed for use on smartphones and tablets. It requires updates to function properly, which are automatically downloaded and installed via the app store. Users are responsible for the security of their mobile devices.

### How is my data protected when using the DigiD app?

The DigiD app processes your IP address, operating system details, device identifier, phone number, and PIN code. It also processes document details during ID checks. All data processing is in accordance with applicable privacy legislation, and Logius has implemented technical and organizational security measures to protect your personal data.

## Version history (last 5 releases)

### 6.18.2 — 2026-07-02

- The ID check is now valid for one year. After this period, we may ask you to repeat it.
- You can now retrieve your username if you have forgotten it during the app activation process.
- The app now works better on a slow internetconnection.
 
We have also made some minor improvements.

### 6.18.1 — 2026-06-03

- The ID check is now valid for one year. After this period, we may ask you to repeat it.
- You can now retrieve your username if you have forgotten it during the app activation process.
 
We have also made some minor improvements.

### 6.18.0 — 2026-05-28

- The ID check is now valid for one year. After this period, we may ask you to repeat it.
- You can now retrieve your username if you have forgotten it during the app activation process.
 
We have also made some minor improvements.

### 6.17.1 — 2026-01-29

From now on, the DigiD app notifies you when you have successfully activated your DigiD account in the app. This gives a clear distinction between activating your DigiD account and activating the app.
We have also made some minor improvements.

### 6.17.0 — 2026-01-26

From now on, the DigiD app notifies you when you have successfully activated your DigiD account in the app. This gives a clear distinction between activating your DigiD account and activating the app.
We have also made some minor improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*