# Digistore24 — user reviews

> 164 indexed App Store user reviews of Digistore24 by Digital Assets AG, rated 3.40/5 from 362 ratings.

- Source: https://appshunter.io/ios/app/digistore24/id1130351184/reviews
- App overview in markdown: https://appshunter.io/ios/app/digistore24/id1130351184.md
- Rating breakdown: 5★ 174 · 4★ 37 · 3★ 26 · 2★ 19 · 1★ 106

## What do users think of Digistore24?

Overall sentiment: negative

**Pros**

- 🚀 Helpful videos
- 👍 Simple to use
- 🚀 Intuitive interface
- 🚀 Reliable payment processing
- 🚀 Timely payouts

**Cons**

- 🐛 Difficult to navigate
- 🐛 Confusing app
- 🐛 Difficult to find authentication
- 🐛 Troubles with tutorials
- 🐛 Difficult to manage
- 🐛 Impossible to figure out 2FA
- 🐛 App won't load
- 🐛 Impossible to delete account
- 🐛 No way to contact support
- 🐛 Doesn't sync with website
- 🐛 Doesn't show all data

**Commonly reported bugs**

- 2FA not working
- Login issues
- App crashes
- Metrics not updating
- Payout issues

**Most requested features**

- Allow currency selection
- Add marketplace access in app
- Improve reporting and analytics
- Faster support response times
- More customizable templates

## Newest reviews (18 of 164)

### 3/5 — Troubles

*2026-03-09*

Very hard so far to get up and running using their tutorials. I'm still waiting for tech support to come through with making an effort to make things more understandable

**Developer response:** Hello, Thank you for contacting us with your request. Consulting inquiries are answered on weekdays - from Monday to Friday - between 8:00 am and 4:00 pm. We will get back to you as soon as possible. Please also check your spam folder for a message from us. Wishing you a wonderful Thursday.

### 2/5 — Two factor authentication

*2025-11-02*

I am trying to do the two factor authentication and can’t get it to work. So I am unable to sign up for the seller that I want. Can you help?

**Developer response:** Hello,
Thank you for your feedback. In order to set up the two-factor authentication please visit https://help.digistore24.com/hc/en-us/articles/23449930065169. If you still have questions after that, please don't hesitate to send an email to our consultants via partners@digistore24.com. Wishing you a pleasant day!

### 1/5 — Terrible

*2025-10-23, version 4.4.4*

Bad app doesn’t load and waste of time

### 1/5 — Auszahlungen dauern immer länger

*2025-08-25, version 4.4.4*

Wer die App benutzt wird enttäuscht! Wenig Einstellmöglichkeiten, max. als rudimentäres Dashboard zu gebrauchen. Aber Digistore an sich kann ich nicht mehr empfehlen! Banküberweisungen dauern mittlerweile regelmäßig länger als die ohnehin schon langen 3 Banktage (4-5 ist normal - und bis dahin steht die nächste Auszahlung schon an…). Bei den hohen Gebühren ist das ein miserabler Service, den ich nicht länger weiterempfehlen kann! Als Zahlungsdienstleister sollte das zu den Top 3 Dingen gehören, die Kunden zufrieden macht! Aber mir scheint, als wenn Digistore das bewusst in die Länge zieht, um bei den Volumen noch n paar Prozente aufcdem Tagesgeldkonto zu generieren… Auf erste Nachfragen reagiert eine KI mit Mails die dich noch zusätzlich mit Antworten aufregen, die nichts mit deinem Anliegen zu tun hatten. Ich werd umziehen zu CopeCart - Stück für Stück! Auch wenn ich mit 100K Jahresumsatz nicht der wichtigste Kunde bin, aber mir reichts! In Zeiten der demnächst verpflichtend kommenden Echtzeitüberweisung, scheint mir Digistore das noch mal ordentlich auf dem Rücken der Kunden aussitzen zu wollen!

### 1/5 — Impossible

*2025-07-29, version 4.4.4*

Impossible to figure out how to get the 2FA and can’t see bank details on the app.

### 3/5 — Ladet nicht

*2025-07-25, version 4.4.4*

Meine Einnahmen werden seit sechs Tagen nicht mehr aktualisiert. Es lädt die ganze Zeit, als ob ich ne schlechte Internetverbindung, hab aber ich komplett Empfang und komplettes Internet habe aber es wird einfach nicht mehr angezeigt.

### 1/5 — Can’t find what’s in tutorial many times

*2025-07-16, version 4.4.4*

Trying to follow these guidelines is impossible for me. Can’t find any option for account/ payout account to make a payout date.
Can’t find account on main page where it shows business cockpit then below that marketplace then below that accounts, I dont have that? Received a reply with no answer????? Wth?

### 1/5 — No help

*2025-07-14, version 4.4.3*

I’m paying monthly for this and I don’t make a thing

### 1/5 — It only allows you to choose what they want you to choose.  While they get the best deal.

*2025-07-04*

It kinda a Scam. You have to use more money on apps that other users that are on the same developer team.

**Developer response:** Dear Bea,
Thank you for your feedback. Please specify your request via email to partners@digistore24.com so we can understand it and solve your questions. Wishing you a pleasant day.

### 1/5 — They take advantage

*2025-06-29*

You get no money in return they give you no sense of direction on how to do anything they have you pay almost $100 in fees a month and this is how they make their money but you make no money and they don’t teach you how to make money doesn’t matter how many classes they have it’s always here’s a class pay for it. You’re paying for every single class that you’re taking. This is a scam if I could give it zero ratings I would

**Developer response:** Hello, 
Thank you for your feedback. We kindly ask you to specify your request via email to partners@digistore24.com. Please also provide your Digistore24 ID. We will be happy to assist you! Thank you and have a pleasant day.

### 1/5 — ..

*2025-06-23, version 4.4.2*

Found 2 unauthorized charges from my account in less than 4days

### 1/5 — Fantastic

*2025-06-17, version 4.4.2*

5 stars

### 3/5 — Not top rated

*2025-06-16, version 4.4.2*

Cannot connect to privacy links as it gives a 404 error code!

### 1/5 — Two Factor login issues

*2025-06-08, version 4.4.2*

The two factor login does not work. I am locked out of my account.

### 2/5 — Membership

*2025-06-07, version 4.4.2*

Too hard to cancel

### 1/5 — Can’t find what your looking for

*2025-06-05, version 4.4.2*

There is no help buttons, and very un-user friendly.

### 2/5 — Can’t find what’s in tutorial many times

*2025-05-16, version 4.4.2*

Trying to follow these guidelines is impossible for me. Can’t find any option for account/ payout account to make a payout date.
Can’t find account on main page where it shows business cockpit then below that marketplace then below that accounts, I dont have that? Received a reply with no answer????? Wth?

### 2/5 — Can’t find what’s in tutorial many times

*2025-05-12*

Trying to follow these guidelines is impossible for me. Can’t find any option for account/ payout account to make a payout date.
Can’t find account on main page where it shows business cockpit then below that marketplace then below that accounts, I do t have that?

**Developer response:** Hello,
Thank you for your feedback. Our app is made to effectively keep track of your sales and transactions: https://help.digistore24.com/hc/en-us/articles/23657412960145. To view and edit your payout plans please visit www.digistore24.com on your browser. For further questions please reach out to partners@digistore24.com. Have a nice day!

## Most critical reviews (10 lowest-rated)

### 1/5 — A pain took forever to set a PayPal account and paying for it is way worse

*2026-05-21*

It is so annoying how when you enter the app you need to set up your payment account but you have to use PayPal or your bank. Obviously people don’t want to do that much paying one dollar +8 cents on PayPal And plus putting all that information down because it will be so much better If you just put your email and password and your payment account but at least like I don’t wanna pay for PayPal like every other app Well most of it you don’t have to pay for PayPal account and let me guess to set up your PayPal account or your bank account you would have to put dozens of information that no one wants to do and waste everybody’s time 1 star for real.😡😡😤😤😤😤😡😡😡😡

**Developer response:** Hello, Thank you for your feedback. We kindly ask you to specify your request via email to partners@digistore24.com. Please also provide your Digistore24 ID. We will be happy to assist you! Thank you and have a pleasant Wednesday.

### 1/5 — Affiliate

*2026-04-07, version 4.4.7*

It’s not to understandably it’s the worst if worst I’ll have to let everyone know how wrong this company is and don’t waste your money they just take and never give back your refunds let KE they say

### 1/5 — Confusing App

*2026-03-19, version 4.4.7*

Very difficult to manage

### 1/5 — Difficult to use.

*2026-03-11, version 4.4.7*

Very difficult to find the authentication function in this app. It doesn't do it automatically.

### 1/5 — Rip off

*2026-02-09, version 4.4.7*

This app was supposed to be money making for me and it’s not nothing and then show me how to do anything. The ad said it was a phone trick and didn’t say it was affiliate marketing.

### 1/5 — False advertising

*2026-02-06, version 4.4.7*

Purchased product once paid for did not receive anything close to advertised product, customer service was barley able to communicate, this sucks I want my money back

### 1/5 — Scammers

*2026-02-02, version 4.4.7*

I was never able to log into the app or online, always server issues. The are scammers, stay away

### 1/5 — Scam?

*2026-01-27, version 4.4.7*

The app has not provided any information regarding my accounts nor have i received any commissions from this platform or any products purchased from this platform.

### 1/5 — It is impostor cancel

*2025-12-29, version 4.4.5*

Very frustrating to cancel nothing on the website channeling customers to cancellation.  canceling account, has taken me over the year to venerate

### 1/5 — Terrible

*2025-11-18, version 4.4.4*

There is no way to contact Support or find a way to delete this application. I believe it is nothing but a scam to get you to think that you’re gonna make money online.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App

*2026-06-28*

This is much easier to use than the web version….

**Developer response:** Hello,
Thank you very much for your rating!
We are happy that you appreciate our services. Wishing you a nice Tuesday!

### 5/5 — Setup

*2025-07-12, version 4.4.3*

Helpful videos

### 5/5 — Tulio

*2025-04-24, version 4.4.2*

Enock

### 5/5 — Life Ledger

*2025-04-16, version 4.4.2*

Amazing 🙌🙌🙌

### 5/5 — Excellent!

*2025-03-30*

Very well put together to the point of.
Anticipation  and that is why I got 5 on it!

**Developer response:** Hello, We are grateful for your positive review! Your feedback means a lot to us, and we're glad that we can meet your expectations. Thank you for choosing our services. Have a nice Wednesday!

### 5/5 — API key

*2025-03-15, version 4.4.2*

How do I get my api key

### 5/5 — Interesting still learning

*2025-02-20*

Pretty cool learning experience

**Developer response:** Hello, Thank you for taking the time to write a review. We appreciate your 5-star rating and wish you a wonderful Monday!

### 5/5 — Affiliate

*2025-01-17, version 4.4.1*

Awesome products

### 5/5 — My opinion

*2024-12-15*

great for making money for promoting or selling products

**Developer response:** Hello,
Thank you for taking the time to write a review. We appreciate your 5-star rating and wish you a wonderful day!

### 5/5 — Schön übersichtlich, alles bestens

*2024-09-04*

Einfach und simpel. Gutes Tool zur Übersicht

**Developer response:** Hallo,
danke für die positive Bewertung! Wir freuen uns sehr, dass dich die App in deinem Business unterstützt. Weiterhin viel Erfolg und hab einen super Start ins Wochenende!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
