# Digital Garrison — user reviews > 83 indexed App Store user reviews of Digital Garrison by Army and Air Force Exchange Service, rated 4.30/5 from 772 ratings. - Source: https://appshunter.io/ios/app/digital-garrison/id1484777325/reviews - App overview in markdown: https://appshunter.io/ios/app/digital-garrison/id1484777325.md - Rating breakdown: 5★ 508 · 4★ 144 · 3★ 35 · 2★ 24 · 1★ 61 ## What do users think of Digital Garrison? Overall sentiment: neutral **Pros** - 🇺🇸 Great for military personnel - 💻 Useful tool for accessing base information - 🛒 Convenient online shopping experience - 🗓️ Helpful for finding events and services - 🗺️ Provides accurate gate and facility details **Cons** - 🕰️ Outdated or inaccurate information - 🔍 Missing key installations and features - 🔒 Login and account issues - 🚧 Buggy and unstable performance - 📢 Overly commercialized with excessive ads **Commonly reported bugs** - Shopping cart issues - Freezing and crashes - Incorrect location data - Login and account problems - Compatibility issues on older devices **Most requested features** - Add more military installations - Improve notification system - Integrate with social media pages - Provide real-time status updates - Allow offline access to key information ## Newest reviews (12 of 83) ### 2/5 — Just Google it *2024-12-23* Either none of the phone numbers are up to date or no one answers, both reasonable options. I rarely find the facility I’m looking for. The gate information is up to date, but once you memorize that, the app is basically useless. It has all of the potential, and none of the effort. **Developer response:** Thank you for your feedback. Can you please share the installation details where you see inaccurate information via CEDGSupport@aafes.com? We will inform the installation contact for resolution. ### 2/5 — ShopMyExchange Removed *2024-09-24, version 1.37.0* Pretty useless now that shopmyexchange has been removed from the app after this latest update. ### 2/5 — Update?? *2024-07-29, version 1.36.2* The app just circles the drain upon selection of any item in the marketplace. Please fix the issue ASAP ### 3/5 — Works just ok. *2024-03-22, version 1.36.1* Not all features work correctly, search has major issues as data is not cross linked. Not all of the categories work such as the link to the Home Depot store, just freezes. Really have to drill down on some searches. ### 2/5 — Inadequate Information and Commercialized Content – at Fort Campbell *2024-01-15* As a tool designed to streamline access to vital information for soldiers and their families, the Digital Garrison app at Fort Campbell unfortunately misses the mark. The app, which promises an efficient way to navigate life on the base, falls short in delivering accurate and useful content. Firstly, the information provided often appears outdated or incorrect. This is a significant concern as it directly impacts the daily lives of soldiers who rely on the app for crucial updates about Fort Campbell. Whether it’s about facility timings, on-base events, or critical notifications, the app’s reliability is questionable. Moreover, the app seems to be heavily commercialized. A substantial portion of the interface is dedicated to advertisements and promotions for AFFES (Army & Air Force Exchange Service), giving an impression that the primary goal is to drive sales rather than genuinely assist military personnel. While AFFES is an integral part of life on military installations, the overt focus on marketing over meaningful content is disheartening. This approach not only detracts from the app’s utility but also raises concerns about prioritizing profit over the well-being of soldiers. The expectation would be a balanced platform offering essential services, information, and some level of commercial content. However, the current state of the app feels more like a digital billboard than a supportive tool for those serving at Fort Campbell. In conclusion, the Digital Garrison app has the potential to be a valuable resource for the Fort Campbell community. However, its effectiveness is hampered by inaccurate information and an overwhelming focus on commercial interests. It’s imperative for the developers to address these issues to ensure that the app truly serves the needs of our soldiers and their families, rather than being a vehicle for profit. **Developer response:** We apologize for the inconvenience and thank you for reaching out. The Digital Garrison App is a joint effort by the Army and the Exchange. We have forwarded your comments to the Army liaison for resolution.   Respectfully,  The Digital Garrison App Team  CEDGSupport@aafes.com ### 4/5 — Garrison in your pocket! *2024-01-02, version 1.35.0* The Application is a great resource tool and user friendly. Adding a “Road Conditions” status would aid leaders in mitigating risk prior to movement. Thank you. ### 5/5 — Great *2023-09-16, version 1.32.0* Works great, used to close out whenever I opened another window. That seems to me fixed. Overall love it very useful being OCONUS. ### 5/5 — Thank you *2023-09-09, version 1.32.0* Great tool to have on the go! ### 5/5 — The App works for me. *2023-06-13, version 1.30.0* Good app. Lots of great info. Especially like the specials - like the recent Father’s Day sales. Highly recommended. ### 3/5 — Announcements & Events *2023-05-05, version 1.29.0* App not kept up-to-date or current with events scheduled/happening on base. ### 3/5 — I like the App but password support is lacking *2023-03-31, version 1.28.1* I like your app but apparently there’s no way to save my password to Apple Keychain. A link or instructions or help with that would help me not changing passwords every time I wanna login 🤦🏻‍♂️ ### 5/5 — Now that I found ALL the info … *2023-03-09* I love this ap! So much info AND turn by turn to Buildings! Only feedback was I didn’t know all this was available bc the ‘Community’ button does not look like the other icons and was not, for me and multiple others, intuitively clickable. IMO MORE or MUCH MORE or POST SERVICES and:or a different icon like the Army Star — it would make the app immediately useful to anyone who opens it. Thank you! **Developer response:** Thank you for your 5-star review and feedback on the app. Please continue using the app and look out for new features in 2023! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lack of Air Force Exchanges *2025-03-03, version 1.37.2* They advertise in the Exchanges to use the app but the app doesn’t list Air Force Exchanges. ### 1/5 — No online shopping through the app. *2024-10-13, version 1.37.1* The app use to be good, but they shelled the App. I had to login through the website to do online shopping. I ended locking myself out of the account. I didn't have to remember a password on the app. Oh well, I am sure they will fix the app soon and I will change my rating. Until then, I will be locked out of my account. ### 1/5 — Horrible App. *2024-08-03, version 1.36.2* Have to exit at every page selection, it’s a never ending ‘processing’. ### 1/5 — Poor Design or Firmware? *2024-01-09, version 1.35.0* Have attempted to use this app twice and both times there are many errors and unable to create a account. And unable to use as guest as first click on any features requires you have to login? Get it done! ### 1/5 — Not good *2023-12-15, version 1.35.0* Terrible ### 1/5 — Cannot delete account. *2023-10-19* Fort Cavazos doesn’t post information on the app. So, I don’t see any use for it. I get more timely information from the local news paper and news channels on television. Now, I’m trying to delete my account and the app keeps giving me an error message. It will not allow me to delete. I used the contact us link in the app. Now, I’m waiting for assistance. **Developer response:** Hello, Wanted to inform you that the reported issues has been resolved. ### 1/5 — Forced to download *2023-09-19, version 1.32.0* Leadership forced us to download it ### 1/5 — Old information *2023-08-05, version 1.31.0* A lot of outdated information and misinformation. ### 1/5 — Missing bases *2022-07-09, version 1.25.0* Please add Fort Douglas and Camp Williams in Utah. ### 1/5 — Barely useful for installation *2022-06-05* Anytime I use the app to look what services are open, is inaccurate most of the shops are closed. Some of the places on that show on app are closed permanently on post. Seems like the app is barely updated at all and barely pertains to the installations. Most of the information you can find is just for the PX and what sales they have going on. Any time I wanted or needed to see any updates for my installation I get no answers. **Developer response:** Thank you for reaching out. It would be very helpful if you could provide more information about the installation you are referring to. Please feel free to reach out to CEDGSupport@aafes.com ## Most praised reviews (10 highest-rated) ### 5/5 — Performance *2025-11-09, version 1.37.2* I have to say this is a hidden gem nice little App I’ve been using quite a while. 🇺🇸 ### 5/5 — Love the app but is there joint bases with the army and the Air Force *2025-03-13, version 1.37.2* I’m going to Fort Eustis in Virginia and didn’t see it on there was just curious about it? ### 5/5 — Must have *2025-01-16, version 1.37.2* It works must have ### 5/5 — Great app but… *2025-01-06, version 1.37.2* Today I got on the app and found out that the temperature wasn’t on it anymore… I wish you could put it back on… ### 5/5 — A hidden gem *2024-08-15* This app has done enough to guarantee that the needs of soldiers and their families are met that many projects such as the CARES apps are moot. Any effort to improve another system would duplicate the solved technical debt of digital garrison. I hope to see more excellence as I explore further. **Developer response:** Thank you for your 5-Star Review! ### 5/5 — Useful tool! *2024-06-12* Really enjoy the Digital Garrison app! It tells you important information about the military post you set it to such as Gate operation hours and also PX with other military resources and phone numbers! Thank you! **Developer response:** Thank you for your 5-star review! ### 5/5 — DG is the bomb *2024-05-19, version 1.36.2* Nuff said ### 5/5 — resourceful app *2024-04-25, version 1.36.2* Definitely worth the download ### 5/5 — I love it *2024-04-04, version 1.36.2* This app is definitely great and very easy to use ### 5/5 — Easy and useful *2024-01-08, version 1.35.0* When ever I’m at a different base either with a PCS or visit, easy to change location and retrieve information easily. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*