# Digital ID by Leonard's — user reviews > 57 indexed App Store user reviews of Digital ID by Leonard's by Rekcut Photographic Inc, rated 1.76/5 from 221 ratings. - Source: https://appshunter.io/ios/app/digital-id-by-leonards/id1556115405/reviews - App overview in markdown: https://appshunter.io/ios/app/digital-id-by-leonards/id1556115405.md - Rating breakdown: 5★ 37 · 4★ 1 · 3★ 4 · 2★ 8 · 1★ 171 ## What do users think of Digital ID by Leonard's? Overall sentiment: negative **Pros** - 👍 Easy setup process - 🆔 Convenient digital ID storage - ✅ Works well when functional **Cons** - 🐛 Frequent app crashes and freezes - 🔐 Login and verification code issues - ⏱️ Extremely slow load times - 📸 Poor photo quality and unflattering edits - 🚫 App kicks users out unexpectedly - ❌ Doesn't recognize student information - 🔧 Buggy and unreliable performance - 📱 Laggy user interface - 🎨 Aggressive photo editing distorts appearance - 🔄 Photos fail to update - ⚠️ Security concerns with account access **Commonly reported bugs** - Verification code never sends - App crashes on launch or when opening - Blank screen display - Login fails repeatedly - Student ID not found despite correct information - App kicks user out when trying to access ID - Photos don't load or display - Information input ignored by app - Requires re-login every school year - Menu (three lines) only shows version number - Page reloads without action on 'Get ID' button - Security vulnerability allowing unauthorized account access **Most requested features** - Photo update functionality that actually works - Better photo quality and natural editing - Improved app stability and reliability - Faster load times - Better error messages explaining rejection reasons - Alternative ID verification methods - Support for users without phones ## Newest reviews (15 of 57) ### 1/5 — Not *2024-08-16, version 3.0* Good ### 1/5 — Awful *2024-08-15, version 3.0* Works horribly. My school uses this for everything and I can’t get logged into it. ### 1/5 — Waste of time *2024-04-18, version 3.0* This app not only doesn’t work, but the company itself is unreliable. Schools only sponsor or hire this to save money ### 1/5 — Why are schools hiring these people 😭 *2023-11-17, version 3.0* I've seen like 5-6 people the day they got their photos back of their face completely photo shopped. If yall are trynna make us look good at least stop photo shopping smiles and unrealistic facial features bro ☠️ Speaking as a student. anyways the app is ok but Leonards or wtvr their name is DONT LET THEM TAKE YOUR PHOTO BRO.. ### 1/5 — Gae *2023-10-31, version 3.0* Its gae ### 1/5 — TERRIBLE *2023-09-27, version 3.0* TERRIBLE, DOESNT SEND VERIFICATION CODE ### 1/5 — Won’t work *2023-09-21, version 3.0* I put my info in and it says nothing it dose not show me my id or anything and it will not work I’ve downloaded it three different times trying to make it work and it will not show me my id ### 1/5 — never works *2023-08-25, version 3.0* My school is requiring students to use this app to hold our ids for events and other school activities, but the app literally does not work. It asks you to input your phone number so it can send a verification code, but NEVER sends a code. Feel like its stealing my information 😂. ### 1/5 — Trash *2023-08-21, version 3.0* This junk is dooky ### 1/5 — i wish my mom never gave consent *2023-08-20, version 3.0* Every time I open the app, it either crashes or just doesn’t load. This is the final straw. I’m going to have to seek medical attention for every time I had an aneurysm. ### 1/5 — MAD *2023-08-16, version 3.0* This app doesn’t work so i cant buy my lunch. Now all the lunch people are gonna get mad at me🤬🤬 ### 1/5 — broken *2023-08-12, version 3.0* I do not like this app location very much it keeps crasheth my phone 😭😭😭😭😭 ### 1/5 — I’m gonna Morb *2023-08-12, version 3.0* It’s morbin time ### 1/5 — Broken *2023-08-11, version 3.0* It’s always blanks out when I need it. For example it always kicks me out of the app after o try to open it to buy lunch ### 1/5 — No thank you *2023-07-26, version 3.0* It wouldn’t find me no matter what I did and it is so laggy, the three lines are just the version and it doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — “Unopenable” *2026-05-20, version 3.0* I can’t even open the app, it just automatically closes and I’ve never seen it open ### 1/5 — absolute trash >:( *2025-09-16, version 3.0* this thing won’t let me log in. plus, you edited my photo to the point i don’t look like me anymore ### 1/5 — Bad *2025-08-11, version 3.0* I js felt like doing this ### 1/5 — not good *2025-01-22, version 3.0* kicks me out every time i try to go to the app to see my photo ### 1/5 — absolute *2024-12-03, version 3.0* TRAAAAAAAASH ### 1/5 — booty *2024-11-29, version 3.0* this does NOT work hasn’t updated my photo ### 1/5 — Annoying Glitch *2024-11-29, version 3.0* I am a sophomore and my digital id has still not been uploaded, and every time I want to check, the app kicks me out. Me personally would not hire these people even if it was a life or death choice… fix your app ### 1/5 — Does not load *2024-10-24* This app is utterly useless I have to use the live id feature to leave school but the id doesn’t load or the app will kick me out. I will spend 20 minutes waiting for this app to load… even then it won’t load and i have to manually checkout in the front office. Can you not fix this? I know it’s not a problem with my data. If you’re a school looking to use this app or even Lenards photography look somewhere else, they are completely useless. ### 1/5 — ID Photo hasn’t updated in 2 years… *2024-08-28, version 3.0* While the app is okay, my ID photo hasn’t updated since Freshman year. While most people wouldn’t have minded, I don’t get to see what my yearbook photo looks like and it’s stupid. Please fix this. ### 1/5 — Terrible *2024-08-25, version 3.0* When I looked at my photo my hair looked 2 shades darker it looked completely black if I could give a negative review I would. When I saw my friends picture they completely ruined it they tried to edit her nose piercing out it didn’t go well it looks like a wrinkle. And her hair color looks dark brown it’s actually light brown her hair looks like mine unedited. They make unrealistic edits. They try to make you insecure of your natural features. They edited my smile lines and made them look ugly and they made all our faces look way rounder than it actually are. They also made my blonde friend a brunette. I just can’t with these people. ## Most praised reviews (9 highest-rated) ### 5/5 — 6 7 *2025-08-10, version 3.0* Jedediah ### 5/5 — No problems *2023-04-06, version 2.1* Works perfectly ### 5/5 — Slay *2022-08-19, version 2.1* 🐱tight 🐱clean 🐱💦 🐱fresh ### 5/5 — Best App Ever Created *2022-01-11, version 2.1* This app has saved my marriage. My teacher asked everyone to download this app, and I was very hesitant. However, after just 3 hours of this app being downloaded, everything I believe changed. My attitude towards people became more positive. My knowledge increased tremendously, and I have more friends now. I broke all my bad habits and started working a year ago. Now, I’m enrolling in a competition for the best beach bod. Due to my popularity, I am scheduled to meet with the president of the U.S and the president of Russia and North Korea all together. I will be there to help decrease tensions. I was voted the Person of the Year in 2006, and this year I am a competitor for the Person of the Year in 2022-2025. I also met the love of my life, which ended up being a beautiful man named Michael. Due to the app being an eye-opener, I became more open-minded and found a bbc of my own. I am currently creating a cure for cancer and I am 67% done. If it wasn’t for me having to download this app, I would’ve never been so happy. Thank you. ### 5/5 — Awesome app *2021-08-15, version 2.1* Works like a charm ### 4/5 — alright *2025-09-03, version 3.0* works well but my school banned phones ### 3/5 — It stopped working… but it’s still a good app *2022-08-16, version 2.1* I’ve used this app to hold my ID so I don’t have to worry about forgetting it. It worked great last year, but this year it seems to be having issues. No matter how many times I enter my information, it always says that it couldn’t find my ID. Sure, last year I had to enter the information every time I opened it, but that was quick and easy. This, though, makes the app unusable and just something that is taking up storage. I’m going to uninstall it, but it’s a really good app if you can get it to work. I love how easy it is to set up. Just wish I could continue using it. 😔 ### 2/5 — Uhh *2023-09-08, version 3.0* Bro the app won’t open and I literally just downloaded it not even five minutes ago smth ain’t right ### 2/5 — i have no words *2023-07-29, version 3.0* supposed to get this for school, i put in the same id i always use and it says “this student number isn’t available” literally what does that even mean. fix your stupid app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*