# Digital Rupee By ICICI Bank — user reviews > 34 indexed App Store user reviews of Digital Rupee By ICICI Bank by ICICI Bank Ltd, rated 3.52/5 from 1,031 ratings. - Source: https://appshunter.io/ios/app/digital-rupee-by-icici-bank/id1671229934/reviews - App overview in markdown: https://appshunter.io/ios/app/digital-rupee-by-icici-bank/id1671229934.md ## Newest reviews (12 of 34) ### 5/5 — Excellent & User friendly *2026-07-08* Excellent app with a smooth and user-friendly interface. Transactions are fast, secure, and hassle-free. The features are well designed, and the overall experience has been great. Highly recommended for anyone looking for a reliable payment app. **Developer response:** Your feedback is greatly valued. We are continuously looking at improving the App performance and features to provide an even better experience going ahead. ### 5/5 — Excellent Digital Payment Experience *2026-07-08* I’ve had a great experience using the ICICI Digital Rupee (CBDC) app. The onboarding process is quick, the interface is clean and user-friendly, and transactions are smooth, secure, and processed instantly. The app makes using Digital Rupee simple and convenient while showcasing ICICI Bank’s commitment to the future of digital payments. Looking forward to more features and wider merchant acceptance. Highly recommended! **Developer response:** Your feedback is greatly valued. We are continuously looking at improving the App performance and features to provide an even better experience going ahead. ### 5/5 — Excellent Digital Payment Experience *2026-07-07* I’ve been using the Digital Rupee app and my experience has been smooth. The app is easy to use, transactions are quick, and the interface is clean and user-friendly. It makes digital payments simple and secure. Looking forward to more features and continued improvements. Great job! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Safe & Fast Digital Payments *2026-05-07* The Digital Rupee app provides a modern banking experience with secure payments and easy transfers. The RBI-backed e₹ system makes digital transactions more reliable and useful for everyday payments. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Faster Performance & Smooth Payments *2026-04-17* The ICICI Digital e₹ app is much faster now and shows significant improvements compared to earlier versions. The payment experience is smooth and seamless. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Good Digital app *2026-04-08* Works well for me when I don’t want my account to be directly debited at multiple places. Using this becomes very convenient. Loading and withdrawing balance is immediate without any lag. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Good App To Remove Transactions Clutter *2026-03-25* By using this application we can avoid too many transactions on the banking statement. It also provides transactions below 500 without requiring a PIN. Moreover, the chance of a transaction failing is very rare when I use this application. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Easy to Use *2026-01-29* Very smooth and user-friendly app. Transactions are fast and the interface is clean. Managing Digital Rupee payments feels easy and secure. Great initiative towards digital currency! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Smooth & Future-Ready Payments *2026-01-28* The Digital Rupee app by ICICI Bank is very easy to use and works smoothly. Transactions are fast, secure, and convenient. It feels great to experience the future of digital payments in such a simple way. Highly useful for daily transactions. Great job by ICICI Bank! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — The interface *2026-01-19* The app is very user-friendly as compared to other apps. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Simple, Safe and faster than upi *2024-07-19* Amazing smooth experience. simple to use. All smaller value transactions at one place. Transactions are Faster than upi. I feel it safe **Developer response:** Hey, we appreciate your feedback and look forward to your continued patronage. ### 4/5 — Not able to exit *2023-12-22* Difficulty in logging out of the app. It ask to “ continue” for exiting through the app however it goes back to same screen again. even after long press the same happens. Please re look **Developer response:** Thank you for your feedback and appreciation. We shall continue to deliver excellent digital payment solutions to you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Failed to login *2026-03-24* I have been trying to login to this app for few weeks now. Sim card verification is successful. But I am unable to continue from there. I am getting the same error again and again. “Issue in processing your request. Please try again later” It looks like the developers don’t want to fix the application. **Developer response:** We apologise for the inconvenience caused. Please contact our customer care on 18001080 for assistance. We will assist you in resolving it promptly. ### 1/5 — App not working *2026-03-10* I was using this app earlier and have added money to it, but ever since the last update the app has locked out and now when I try to login, the first step gets completed And it does not go beyond Sim verification. Every time I try, it gives me the same error “ issue in processing your request, please try again later” this is been happening for the past six months **Developer response:** Apologies for the inconvenience. We have resolved your ICICI Bank Digital Rupee App issue in our updated version. Download the latest version from Play Store or App Store and try again. ### 1/5 — Not working on iOS *2025-04-04* First the app crashed as soon as sim verify button was clicked. Now after updated app installation, it lets you verify sim, but then nothing happens just a message pops up saying Your request cannot be processed due to technical issue. And then from the 2nd day it is now again stopped verifying sim with a message Cannot verify sim due to technical issue. I have amount in the CBDC wallet which i am unable to access. **Developer response:** Apologies for the inconvenience. We have resolved your ICICI Bank Digital Rupee App issue in our updated version. Download the latest version from Play Store or App Store and try again. ### 1/5 — Limit on transaction *2024-12-21* Only 10k daily limit on transaction, wtost app, better use any UPI app rather than this bakwass digital rupee app. Dont waste ur time, icici customer service third class, you will never connect with exact department where u want to talk, after 25 minutes on call (transfering guy to guy till 24 mins), finally 1 lady told me there are only 10k limit on transaction, better you write in app, dont waste people time, they are very busy, not free like u, and also day by day icici service going worst. Go for hdfc for better after sales amd service, even now days even sbi is good in service then icici. **Developer response:** Apologies for the inconvenience. Our team is actively working on resolving the issue. If you need further assistance, please feel free to reach out to our customer support team directly through the App or by calling us. ### 1/5 — Registration SMS fails to be sent by iPhone users *2023-09-22* I have iPhone 13 Pro Max with latest software update I.e. ios 17.0.1 I installed this App but whenever I try to send SMS for registration, the keyboard pops up and I never find a SEND button. It simply means that one can not register through SMS at any cost. Shame on icici bank tech team who simply launched this App without prior testing on ios. **Developer response:** Apologies for the inconvenience. Rest assured, our technical team is working diligently to address the issue. In the meantime, if you have any questions or need assistance, please reach out to us directly. ### 1/5 — Wallet app not working *2023-09-16* It seems CBDC icici wallet is not working since many days. It doesn’t show balance. It is not possible to send or receive money to other wallet. History shows the current date and time for all transaction. You can put money in wallet but cannot redeem. How such app is allowed to launch without proper testing. It should be withdrawn immediately and relaunch with proper testing. **Developer response:** Apologies for the inconvenience. We have resolved your ICICI Bank Digital Rupee App issue in our updated version. Download the latest version from Play Store or App Store and try again. ### 1/5 — Lack of information *2023-06-30* Whenever I open and login your app, it shows ‘failed to load transactions’. I can’t even see my wallet’s amount that how much digital rupee is loaded or available in my profile. So give me one good reason to use your app? Why shouldn’t I uninstall and stop using your services. Atleast this kind of pathetic app development is not expected from ICICI. ICICI being a great bank and keeping low level software developers at cheaper price then obviously the user / customer experience will be also cheap. ### 2/5 — In India *2023-11-11* Doesn’t have options to load wallet from other UPI or wallets, doesn’t have UPI payment option, doesn’t have options to save regular UPI payment ID’s, doesn’t have statement like how we are able to see in bank statement about present balance and previous balance, in iPhone u can shortcut the app wedges, these will be great help, thanks to RBI n banks for these kind of services 👍🏼 ### 4/5 — Digital Rupee – Good Start *2026-07-13* I’ve been using the Digital Rupee app for some time now. The idea behind it is really good, and the transactions are fast and secure most of the time. The app is easy to understand, even for someone using it for the first time. That said, I feel it still needs some improvements. Sometimes the app is a bit slow. Overall, I like the initiative and will continue using it. With a few updates and wider acceptance, I think it can become a great digital payment option for everyone. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 4/5 — Pin change options is not available *2026-06-12* Dear Developers, It’s working very fine. Simple and smooth. I’m using it daily for small payments. Kindly add pin change option and lock screen “scan” widget. ## Most praised reviews (10 highest-rated) ### 5/5 — Smooth and User Friendly *2026-08-12* The ICICI Digital Rupee app offers a smooth, simple, and convenient way to use the Digital Rupee. The interface is user-friendly, transactions are quick, and the overall experience is seamless. A great step towards convenient digital payments! ### 5/5 — Simple and Secure Digital Rupee Experience *2026-08-11* I’ve been using the ICICI Bank Digital Rupee App for some time and my experience has been positive. The app is easy to set up and has a simple, user-friendly interface. Sending and receiving Digital Rupee (e₹) is quick, and transactions are processed smoothly. I appreciate the security and the fact that it is backed by RBI’s CBDC. Overall, it’s a reliable and innovative app that gives users an opportunity to experience the future of digital payments in India. A good initiative by ICICI Bank and worth trying for anyone interested in digital currency. ### 5/5 — Smooth and reliable *2026-07-29* This app does a fantastic job of delivering a clean, intuitive layout that makes daily tasks effortless to manage without any steep learning curve. Navigation is quick and seamless, making the overall user experience feel smooth and reliable **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Digital rupee *2026-07-23* I've been using the Digital Rupee app for some time now. The idea behind it is really good, and the transactions are fast and secure most of the time. The app is easy to understand, even for someone using it for the first time. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — “Great digital rupee App” *2026-07-23* I have had a great experience using the ICICI Digital Rupee app. The app is user-friendly, secure, and offers smooth, hassle-free transactions. The interface is simple to navigate, and payments are processed quickly with excellent reliability. It is a great initiative by ICICI Bank to promote digital currency and provide customers with a safe and convenient payment experience. Looking forward to more features and wider merchant acceptance in future updates. Great job by the ICICI Bank team! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Excellent app! *2026-07-15* It's simple to use, secure, and offers smooth transactions. The wallet loads quickly, and payments are processed instantly. It helps avoid having too many transactions on bank statement, and payments below ₹500 can be made without entering a PIN. Highly recommended! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Good Digital Payment app *2026-07-14* I Have Been using this payment app for a while, and my experience has been excellent. The app is fast and secure & easy to use . Overall it’s is an innovative & reliable app that make Digital Payments faster & More efficient. **Developer response:** Thank you for your feedback and appreciation. We shall continue to deliver excellent digital payment solutions to you. ### 5/5 — Very good *2026-07-13* I’ve had a great experience using this digitalrupee app. The interface is clean and easy to navigate, making transactions quick and hassle-free. Sending and receiving money is fast, and the app feels secure and reliable. I also appreciate the smooth payment process and timely notifications for every transaction. Overall, it’s a convenient and trustworthy app for managing everyday payments. Highly recommended! **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Ankita Banerjee *2026-07-13* The Icici Bank Digital RuPay app is really outstanding and very helpful in daily banking activities. The interface is simple, smooth, and easy to understand, which makes very user-friendly even for new users. The app is very reliable, fast, and available 24/7, which makes it an essential tool for managing personal as well as routine financial needs. The app also provides detailed transaction history, and instant notifications, which keeps everything transparent and easy to track.. Overall, it is a perfect digital banking partner and highly recommended for smooth, safe, and hassle-free transactions. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. ### 5/5 — Excellent Digital Rupee Experience *2026-07-13* The app is simple, secure, and easy to use. Transactions are fast, and the interface is user-friendly. Setting up the wallet was smooth, and the overall experience has been reliable. A great initiative by ICICI Bank for digital payments. **Developer response:** We are happy to note that you are having a positive experience with the ICICI Bank CBDC App. We will continue to enhance your digital payment journey based on your feedback. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*