# Dinfo — user reviews > 52 indexed App Store user reviews of Dinfo by Dinatouch Inc, rated 3.40/5 from 221 ratings. - Source: https://appshunter.io/ios/app/dinfo/id1239132912/reviews - App overview in markdown: https://appshunter.io/ios/app/dinfo/id1239132912.md - Rating breakdown: 5★ 118 · 4★ 14 · 3★ 5 · 2★ 9 · 1★ 75 ## What do users think of Dinfo? Overall sentiment: negative **Pros** - 👍 Fast pre-ordering and skipping lines - 👍 Earn points and discounts - 👍 Good concept for restaurant waitlists - 👍 Can see who is coming or late **Cons** - 🐛 App crashes frequently - 🐛 Losing queue in waitlist - 🐛 Confusing and terrible interface - 🐛 App doesn't work half the time - 🐛 Login issues (incorrect password, user not found) - 🐛 Registration errors - 🐛 Points not redeemable or lost - 🐛 QR code scanning issues - 🐛 App doesn't work in dark mode - 🐛 Unnecessary collection of personal information - 🐛 App won't load past startup screen - 🐛 Sketchy clipboard access on opening - 🐛 UI design not native to iOS - 🐛 Password shown in plaintext - 🐛 Mixes languages - 🐛 Refreshing and pagination incorrect - 🐛 App has little to no polish - 🐛 Force update every time - 🐛 Server connection errors - 🐛 Points rounded down - 🐛 App keeps pushing to write review - 🐛 Kicking users out of line - 🐛 Doesn't remember scanned number - 🐛 Keeps refreshing, avoids looking into line - 🐛 Receipt QR code expires without notice - 🐛 Inaccessible points screen - 🐛 No place to ask questions - 🐛 No scannable code on receipts - 🐛 Guest option doesn't work - 🐛 Unable to reserve seats - 🐛 App doesn't work on iOS 17 - 🐛 Doesn't work with GPS enabled **Commonly reported bugs** - Registration errors - Login failures (incorrect password, user not found) - Points redemption issues - QR code scanning failures - App crashes - Waitlist queue loss - App not loading - Clipboard access on opening - Dark mode incompatibility - Password shown in plaintext - Language mixing - Incorrect refreshing and pagination - Forced updates - Server connection errors - Kicking users out of line - Not remembering scanned numbers - Receipt QR code expiration issues - Inaccessible points screen - GPS function issues - Guest option not working - Seat reservation UI not found - App not working on iOS 17 **Most requested features** - Option to renew expiring points - Clearer UI for seat reservations - Improved dark mode support - Notification for receipt/QR code expiration - Better handling of point rounding - Option to not require account for basic features ## Newest reviews (17 of 52) ### 2/5 — Very buggy *2023-10-07* Crash the majority of the time. Often losing the queue in the wait list. ### 2/5 — Great concept but… *2022-05-16* … it has issues. Somehow our number was shared with another group which caused quite a bit of confusion when it was time for us to be seated. The app just crashed only the second time I opened it. ### 2/5 — Pushy *2021-07-13, version 3.4.4* Dang review won’t go away, keeps asking even after posting. A fan of this? I think not. ### 1/5 — Utter trash *2020-06-18, version 3.1.0* The app is completely trash in every way. The only reason I had to use it is for whatever reason. A lot of good restaurants uses this app ### 1/5 — Doesn’t work in dark mode *2019-11-26, version 2.8.6* Seriously guys, pick a style that works in iPhone’s dark mode. ### 1/5 — Acct registration needed to line up? *2019-11-17, version 2.8.4* Got this app to line up at Koi Palace. App requires your phone number and email. IMO that’s an unnecessary collection of personal information (not needed when you get a line ticket in person). ### 1/5 — Trash *2019-11-11, version 2.8.2* App doesn’t work at all. ### 1/5 — Can’t join waitlist *2019-10-27, version 2.8.0* Downloaded the app to join the waitlist for a restaurant but it doesn’t work. Interface is not very intuitive. ### 1/5 — I lost all my points! *2019-10-25* This app needs serious work. I saved up about 400 points for the past few months and now, Today when I wanted to scan my receipt, it is asking me to sign into the account. Does that mean all the points I been saving up was gone already? I never made an account before. Let alone when the app want you to sign in, it doesn’t even show you want you are typing. It’s very glitchy. This issue has been going on for months every time there is an update. I want my points back!! ### 1/5 — Doesn’t read the QR code well. *2019-09-23, version 1.7.8* I received several receipts with QRCodes and had a difficult time using this app to read it. As a result it failed in numerous attempts which I ended up not accumulating the points I earned. ### 1/5 — 基本上就是垃圾app *2019-09-02, version 2.7.6* 醜到爆加混亂到極點介面。真心希望我想去的餐廳不要用這垃圾軟件 ### 2/5 — When it works it’s great, but usually doesn’t work *2019-06-06* I use this app often, almost weekly. The benefits are great when it works. However, 70% of the time I use it, there is always an update to the app. Once there is an update, the app requires you to sign in, which it says my info is invalid even though my password has never changed! It’s quite frustrating. I’ve been wanting to log my receipt for 2 weeks, there’s already been 2 updates to the app. ### 1/5 — Couldn’t track waiting list at all! *2019-04-20, version 2.5.4* 别下载，一点用都没用。不能查等待列表，几乎什么都不能做 ### 4/5 — Good functionality with a amateur UI design *2019-04-01* Functionality is good! However, the UI design is not an iOS app. ### 1/5 — App does not work *2019-02-17, version 2.4.2* This app does work on my iPhone X. Even I turn on GPS function, the app still asks to turn on the GPS location function. The registration process cannot be completed. ### 1/5 — This app keeps kicking me out of the line. *2019-01-21, version 2.3.6* I was waiting for on restaurant and after about 40 min, the app kick me out of the line and ask me to join again. This experience is very bad. ### 1/5 — Bad, embarrassingly so *2019-01-12, version 2.3.6* lol, most of the good reviews are for the food, not the app. How did this make it out to the world? ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to register *2025-12-14* I use my phone number and keep getting error messages ### 1/5 — Cannot reserve seat *2025-11-02, version 4.6.5* Download the app to reserve seats of popular restaurants, but I could not find where to reserve seats in the UI. ### 1/5 — Unable to redeem points *2025-04-29* I had my drink points that I saved and somehow I’m unable to scan to redeem them. I did see a notification that points are expiring a day before but theres no option to renew or anything. I asked the drink place and they said points don’t expire. I still see points in my account but no barcodes to redeem. Please fix the issue. ### 1/5 — Doesn’t work *2025-03-30* Really dumb app. Guest option without signing in doesn’t work for most features. Tried to make an account it said already registered. I tried to login, said password incorrect. I put forget password and it said user not found. Deleted. So useless ### 1/5 — Does Not Work *2023-10-08* I’ve deleted and re-downloaded this app multiple times, gave it all the permissions and yet it still does not work. I don’t even get to the login screen on iOS 17. Has this app been tested before loading to the Apple App Store? ### 1/5 — App won’t load *2023-10-02* This app is poorly written, it won’t load past its startup screen. I’ve tried reinstalling multiple times to no avail. ### 1/5 — Why is this app trying to paste from my clipboard when it opens? *2023-01-18, version 3.9.8* Seems sketchy to attempt to read the clipboard immediately with no apparent reason ### 1/5 — App doesn’t work *2023-01-14* I use this app to get on the waitlist for Koi Palace Daly City but it’s always such a mess. Terrible and confusing interface and doesn’t even work half the time. I tried joining the waitlist today but it wouldn’t give me a number. When I got to the restaurant the display they have doesn’t even show any waiting parties despite there being a room full of waiting parties. ### 1/5 — Terrible UX and worst implementation *2022-12-28, version 3.9.4* My usual place, Koi Palace in Daly City was thrown into disarray thanks to this app and workers who are clueless about how to use it and clearly poor management that don’t know how to direct folks. Horrible system that had unintuitive UX, the QR code on the receipt ended up taking us to the site and not the app and the login was hard to find. Burn and restart ### 1/5 — Only for drug users *2021-08-08* Only after a raft of mind bending drugs will you find this app useful. It was designed by a total sociopath looking to ruin the lives of innocent people trying to get a reservation. ## Most praised reviews (10 highest-rated) ### 5/5 — Wow share how far away everyone from the store *2022-07-02* See who is coming or late. Never worry about I late. Other maybe even later. No hurry ### 5/5 — Very satisfied *2020-08-03* Dinfo was fast, simple, and easy to navigate. I was able to quickly preorder my food, so that when I got there I was able to immediately skip the line Overall very satisfied! ### 5/5 — 味道好 *2019-08-17, version 2.7.4* 杯子蛋糕 ### 5/5 — Bni Aji *2018-09-03* I’ve been here three times. Food quality and service are so consistent and impressive. I’m so glad that it’s so roomy inside and doesn’t smell like other Japanese restaurants. In addition, I earn points and get discount for my future visits! ### 5/5 — Good customer service *2018-08-25, version 2.1.6* Very tasty! ### 5/5 — Zoe Dong 80 *2018-07-08, version 2.0.6* Good！ ### 5/5 — Fusion hot pot *2018-05-02* Pretty good for the hot pot with my family! Will go back for more item we didn’t try ### 5/5 — Great app *2018-03-18, version 1.7.0* Great app! ### 5/5 — Good idea but.... *2018-03-05* They should collect point exactly the amount spent. The points collected always got rounded down to the next lower integer. Over time, I feel like I lost a lot of points. ### 5/5 — GREAT APP!!! *2018-02-19* My family and I generally go to koi palace on weekends but we had to wait a long one hour! But now that we got the Dinfo app, we got our ticket number at home and we waited at home. Then when it was soon our turn we left our house and we arrived at the restaurant and got our seat, basically without waiting. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*