# Diplo Car Service — user reviews > 34 indexed App Store user reviews of Diplo Car Service by First Class Car & Limousine Service Corp, rated 4.80/5 from 1,279 ratings. - Source: https://appshunter.io/ios/app/diplo-car-service/id886825795/reviews - App overview in markdown: https://appshunter.io/ios/app/diplo-car-service/id886825795.md - Rating breakdown: 5★ 1,156 · 4★ 51 · 3★ 27 · 2★ 11 · 1★ 34 ## What do users think of Diplo Car Service? Overall sentiment: negative **Pros** - 🚀 Fast and reliable service - 💰 Affordable prices - 👍 Convenient app experience - 🌟 Great driving experience **Cons** - ⏱️ Slow service and long wait times - 🐛 Buggy and unreliable app - 💲 Inconsistent pricing and overcharging - 🤬 Rude and unprofessional drivers - 📞 Poor customer service and communication **Commonly reported bugs** - App crashes and freezes - Incorrect pickup/drop-off information - Issues with account creation and login **Most requested features** - Ability to contact drivers directly - Improved account management and payment options - Real-time tracking and updates ## Newest reviews (10 of 34) ### 3/5 — App *2026-02-05, version 6.2* App is a little slow ### 2/5 — Riciculous *2023-11-16, version 6.2* Sometimes you wait forever and the car never comes, you are also not provided with the drivers information, and since the app is often freezing/not working appropriately, it will show you a time frame and sometimes the drivers don't bother to come. There should be a way for the customers to contact driver, it just makes zero sense as to why that's not an option. ### 5/5 — Very good and cheap *2022-06-02, version 5.08* Very good app cheap better than Uber and Lyft I wasted so much money on Uber and Lyft and prices don’t change when it’s bad weather or during rush hour like Uber and Lyft the only problem is you can’t pay online they only take cash and you have to put the address in a few times to get a cab but it’s worth it because it’s very cheap ### 5/5 — Excellent car service *2022-03-22, version 5.08* Reputable, reliable and remarkable car service. ### 1/5 — If I could give 0 stars I would *2021-11-07, version 5.08* Tried MULTIPLE times different locations and times and NEVER ANY DRIVERS AVAILABLE. Ridiculous! ### 5/5 — Worst App *2021-09-14, version 5.08* This is by far the worst app ever !!! Do not even waste your time downloading it honestly. The cabs overcharge you when they supposed to charge you app price !!!! Also they never come to the location they always say they are on location and never arrived ! Do not use if you need to go to somewhere important at all. ### 1/5 — Don’t use this app and service *2021-07-22, version 5.08* They not good not happy at all… ### 5/5 — Bien *2021-07-03, version 5.08* Muy bien ### 3/5 — Unreliable *2020-11-01, version 5.07* The app is not reliable. Drivers are not always accessible but the prices are great ### 3/5 — Price on app vs driver price *2020-06-29, version 4.07* The price on the app and the price the driver asks for is vastly different. They claim the app price is incorrect like its your fault. When you call dispatch they say the same thing. Not fair at all. I’m someone who barely carries cash and makes sure I have around what the app says when I use it. However, it’s not fair when I get in the cab and get to my destination the drivers are saying a completely different price. Won’t be using again. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow service *2026-02-06, version 6.2* They take forever to get you a car ### 1/5 — missed my appointment *2025-08-22, version 6.2* i had an important appointment today and was not willing to spend so much money on waiting and getting there. for some reason, the app was not making me an account, no matter how many times i tried. new email, new username, new password, nothing worked. since the app was so old i didn’t mind calling. i called twice; first time they left me on hold for five whole minutes and the second time they didn’t even tell me how long until the car came. one guy called twice, saying he was outside, so i waited outside for 5 minutes before going back in. he called me again and said he was outside, but i didn’t see any cars. when i asked where he was, he was NOWHERE NEAR the location i told the person on the phone. it’s not the taxi driver’s fault, it’s the fault of the developers because i have no idea why it’s impossible to not just make an account, but even get a car as a guest in the first place. what a horrible experience. ### 1/5 — He was very rude in nasty *2024-12-19, version 6.2* He called my phone one time I didn’t pick up When I got into the vehicle He ask did u see the phone call I said no He proceeded to say y didn’t u pick up In was very rude when I had 3 kids with me ### 1/5 — :( *2024-07-02, version 6.2* llegué a mi destino desesperada, tanto que me desmonte antes de mi dirección y todo porque la conductora me trajo el camino entero escuchando su conversación por teléfono, y eso es sin contar que cuando llegó a recogerme se parqueo en el building que no era, y para dejarme tampoco sabía donde era aún viendo el mapa, y todo porque iba hablando por teléfono en alta voz con alguien… no juzgo que los taxista hablen por teléfono, pero si es molesto que monten un pasajero y sigan hablando por teléfono en alta voz y alto volumen como si con ellos no hubiese un cliente. ### 1/5 — Junk App *2024-06-13, version 6.2* It constantly closing the app. It also cancels my car service after I place an order for pickup. This app works when it feels like working. I’ve tried everything by shutting down the phone, removing and reinstalling the app. ### 1/5 — Choferes violentos. *2024-04-09, version 6.2* Definitivamente que no vale la pena viajar con esta compañía. Porque casi todos los choferes son violentos y hacen comentarios despectivos hacia los pasajeros. Tenemos que pagar altos precios y el trato es fatal. Urge una reunión y llamado a detener estas situaciones y actitudes. Otra cosa es que nos quieren cobrar más de lo que dice en la aplicación. ### 1/5 — Terrible *2024-04-03, version 6.2* You can call a taxi and be forced to wait 20+ minutes for a driver. Then when the driver do accept, they just cancel and now you're late with no way of getting to work. ### 1/5 — Waste of time *2024-03-22, version 6.2* Do not download this app if you plan on rushing. They take 20 minutes to find a driver then the driver be another 10 minutes away. Ridiculous!!!! ### 1/5 — WORST CAB SERVICE EVER *2023-10-31, version 6.2* CARS STINK/DRIVERS DO DRIVERS ON THE PHONE/SAFETY HAZARD DRIVERS BUMP UP PRICES EVEN IF YOU PAY ON THE APP THEY WILL STILL MAKE UP PRICES DISPATCH HAS HORRIBLE CUSTOMER SERVICE USE LFYE OR UBER HIGHLY HIGHLY WOULDN'T RECOMMEND THIS CAB SERVICE ### 1/5 — Diplo Car Service *2023-01-11, version 5.08* I Do Not Appreciate The Fact That These Diplo Drivers Be Charging More Than What The App Says They Be Making Up Their Own Prices And Not Charging What It Says On The App ## Most praised reviews (10 highest-rated) ### 5/5 — Diplo rider *2026-04-11, version 6.2* I love it ### 5/5 — Great cab service *2026-03-27, version 6.2* I never have a problem with this cab service an eight times out of 10 always the best price out of all apps highly recommended ### 5/5 — Great Ride *2026-01-27, version 6.2* Great Ride ### 5/5 — Heriberto *2024-06-27, version 6.2* Muy buena aplicación se la recomiendo a todo el mundo mi amigo y buen precio asequible ### 5/5 — Good job *2023-06-21, version 6.2* Great prices usually reliable ### 5/5 — Great day peoples *2022-12-01, version 5.08* Great prices it beats Lyft, Uber etc you name it get with Diplo ### 5/5 — Excited *2022-11-07, version 5.08* Omgness absolutely amazing and what I needed a app that is so accurate instead of using Uber or Lyft… will be using it very very often I promise you that ### 5/5 — Great service *2022-08-28, version 5.08* Love the app there’s always a cab service available any time, day of the week! Will recommend ### 5/5 — Great Driving *2022-07-15, version 5.08* Very nice driver fast and generous ### 5/5 — Encantada *2022-07-02, version 5.08* Excelente , súper persona te siente segura muy agradable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*