# Direct Energy Canada — user reviews

> 7 indexed App Store user reviews of Direct Energy Canada by Direct Energy, LP, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/direct-energy-canada/id6747370187/reviews
- App overview in markdown: https://appshunter.io/ios/app/direct-energy-canada/id6747370187.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (7 lowest-rated)

### 1/5 — Making a payment is atrocious

*2026-07-24*

I attempt to make a payment on the website and enter all information in, press submit, and it resets and asks me what country. I download the app thinking it will improve the transaction. Nope, exact same thing.  I had to give this app a 1*, but it doesn’t even deserve that. Why have an app if it does the exact same things as a website? Or is it just for data tracking purposes?  This app is garbage.

### 1/5 — Garbage

*2026-03-07*

App does not accept CVV code for billing payment. Tried deleting and re-adding app. No use.

### 1/5 — Doesn’t load my account

*2026-03-05*

First time I’m logging in and it consistently says “Loading accounts” and then has an error code. I’ve restarted the app 3 times. Garbo.

### 5/5 — Easy to view and pay all of my accounts

*2025-12-23*

I have multiple accounts with Direct Energy and now I can have them all logged in together - that’s a huge time-saved and I don’t gotta keep logging out and logging back in. I can easily see and manage all my bills right on my phone - I like it!

### 5/5 — Way easy to use

*2025-11-19*

Has all the information I need and love the Face ID log in versus the website. Very easy to get to and pay my bill

### 5/5 — Easy to navigate

*2025-11-19*

Nice view of my bills and other options available

### 5/5 — Easy to navigate

*2025-11-04*

Great layout,  very easy to read and use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*