# Direct-Line Insurance Online — user reviews

> 4 indexed App Store user reviews of Direct by Direct-Line Insurance Inc..

- Source: https://appshunter.io/ios/app/direct-line-insurance-online/id1525007704/reviews
- App overview in markdown: https://appshunter.io/ios/app/direct-line-insurance-online/id1525007704.md

## Most critical reviews (4 lowest-rated)

### 1/5 — This is not Direct Line

*2024-01-15*

I am pretty sure this app has nothing to do with Direct Line, which us why no-one can find their account. significant that it does not display the real DL logo.

### 1/5 — Can’t find my account

*2023-04-04*

Direct Line may have competitive insurance but their apps leave a lot to be desired. 
Just like the other reviews they can’t find my account. I will have to stick to using my online account where my account is recognised. 
I think it is about time they got their app sorted. At the moment it is worse than useless. 
They obviously don’t care about the customers enough to give us a proper working app.

### 1/5 — Can’t find my account

*2023-03-14*

Another useless app from Direct Line.

### 1/5 — Logging

*2020-10-03*

Can’t find my account

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*