# Direct Line — Insurance in your hands. 24/7 > Mobile app for managing car and home insurance policies and accessing support. (iPhone/iPad app by Direct Line Insurance Group Plc.) - Source: https://appshunter.io/ios/app/direct-line/id6547853209 (this page in markdown: same URL + `.md`) - Developer: [Direct Line Insurance Group Plc](https://appshunter.io/developer/657695053) - Category: Finance - Price: Free - Rating: 4.50/5 from 7,532 App Store ratings · 113 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 53 MB - Languages: American English - Released: 2024-08-25 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/direct-line/id6547853209/reviews.md ## What is Direct Line? With the Direct Line app you can manage your car or home insurance 24/7, track renewals and get help. We're on it. We've packed the Direct Line app with features to make managing your insurance easier. Access your policy details, car or home insurance documents and get support, securely and on the go. ## Key features - Manage car insurance - Manage home insurance - Track policy renewals - Access policy documents - Get support 24/7 - Secure on-the-go access ## Recent user reviews (10 of 113) All indexed reviews: https://appshunter.io/ios/app/direct-line/id6547853209/reviews.md ### 1/5 — CRASH!!! *2026-09-01, version 1.2.71* Don’t bother doing the online service as it crashes all the time but no one can help because you have an online policy!! What a joke!! ### 2/5 — Rubbish App & Company *2026-09-01, version 1.2.71* I took out my car insurance with them and have been with them for a few years but also have my home insurance with them they can’t link the same policy in the app to show both which I think is stupid as you’ve got more then one policy with the company you should be able to see both in the app. This is a new update they need to bring and my score wouldn’t be so low. ### 5/5 — Great APP *2026-08-31, version 1.2.70* Easy to use and navigate ### 5/5 — Brilliant company! *2026-08-28, version 1.2.70* I am just so impressed with this amazing company. I have just set up car insurance with Direct Line and have been astonished by the speed with which they have dealt with the issue. ### 1/5 — Unable to modify online *2026-08-27, version 1.2.70* Unable to change vehicle online all day ### 1/5 — App *2026-08-26, version 1.2.70* No help with changing detail. Being everyday for a week. Going to have cancel and start a policy with a reliable company ### 1/5 — Can’t reach anyone *2026-08-24, version 1.2.70* Can’t reach anyone. Cancelled my automated policy. Regardless Direct Line took payment. This was in error, and it was agreed that it would be refunded in full. No refund made, whole system then loops you out if no longer a customer, and I can’t reach anyone. This is NOT good business and I therefore can’t reach not recommend at all. ### 1/5 — Mr Jones *2026-08-24, version 1.2.70* Phoned your company on 11/8/26 to change vehicle I asked about changing vehicle registration and there be no charge I have just had to pay £19 00 online accounts we re told it would be cheaper what a complete con ### 5/5 — Change of car *2026-08-22, version 1.2.70* Easy to update my new car details to my existing policy & so much cheaper than expected to be ### 5/5 — So far so good *2026-08-21, version 1.2.70* Appears easy to use the app so far so good ## Frequently asked questions about Direct Line ### What can I do with Direct Line? With Direct Line, you can manage your car or home insurance policies 24/7. This includes accessing your policy details and documents, tracking renewals, and getting support directly through the app. ### Is Direct Line secure? Yes, the app provides secure access to your policy details and documents. It is designed to protect your sensitive insurance information while you manage it on the go. ### What devices is Direct Line available on? The Direct Line app is available for mobile devices. Specific platform compatibility (iOS/Android) is not detailed, but it is designed for on-the-go access. ### How often is Direct Line updated? The latest version of Direct Line is 1.2.67, last updated on June 4, 2026. While specific update frequency isn't stated, this indicates ongoing development and maintenance. ### What is the age rating for Direct Line? Direct Line has an age rating of 4+. This suggests it is suitable for users of all ages, with no mature content concerns. ### What do users think of Direct Line? Direct Line has a strong user rating of 4.5 stars from 7,532 ratings, indicating a high level of user satisfaction with its features and usability. ### Can I get help through Direct Line? Yes, the app is designed to provide support 24/7. You can get help with your insurance needs directly through the Direct Line application. ## Version history (last 5 releases) ### 1.2.71 — 2026-09-01 We've been working behind the scenes to improve your experience, including a few small updates to help the app run more smoothly. ### 1.2.70 — 2026-08-17 This update allows home insurance customers to view and manage our new home insurance products in the app. ### 1.2.68 — 2026-06-24 We've been working behind the scenes to improve your app experience, including making more of your home insurance cover easier to see. ### 1.2.67 — 2026-06-04 We’ve made it easier to see when your policies are due to renew, access your renewal documents and make changes. ### 1.2.66 — 2026-05-12 We’re now showing you more information about your home insurance cover to make it easier to manage your policy in the app. This includes details about your payments and personal possessions. ## More apps by Direct Line Insurance Group Plc - [DrivePlus App](https://appshunter.io/ios/app/driveplus-app/id657695050) - [Green Flag](https://appshunter.io/ios/app/green-flag/id986052194) - [DrivePlus Plug-In](https://appshunter.io/ios/app/driveplus-plug-in/id1016487454) - [DriveSure App Only](https://appshunter.io/ios/app/drivesure-app-only/id1510575312) - [DriveXpert App](https://appshunter.io/ios/app/drivexpert-app/id1510575863) - [Churchill](https://appshunter.io/ios/app/churchill/id6504571579) All apps by Direct Line Insurance Group Plc: https://appshunter.io/developer/657695053 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*