# Direct Print & Scan for Mobile — user reviews > 76 indexed App Store user reviews of Direct Print & Scan for Mobile by Canon U.S.A., Inc., rated 2.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/direct-print-and-scan-for-mobile/id530128712/reviews - App overview in markdown: https://appshunter.io/ios/app/direct-print-and-scan-for-mobile/id530128712.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 3 ## Newest reviews (18 of 76) ### 1/5 — I have more success without this app *2016-06-15* This app won't even print to my printer. However my IPad can find and print to my canon printer without the app. I wanted the app so I could try and scan a doc to my iPad. What a worthless app. I swear there a some really incompetent apps out there and even more incompetent programmers. Take your app down please. ### 1/5 — huh? qr code *2016-04-27, version 2.4.1* i cant connect it to my MF217w printer ### 1/5 — Not all canon printers? *2016-03-28, version 2.4.1* Never mentions you need a specific canon printer. ### 1/5 — Worthless *2016-03-05, version 2.4.1* Does not work at all!!! ### 1/5 — Worthless *2016-01-29, version 2.4.1* Took longer to DL it then it did to realize it wasn't worth it ### 1/5 — Too complicated *2016-01-17, version 2.4.1* Apparently you have to download something onto your printer first. Too many acronyms and the download requires a license...ugh ### 1/5 — Completely useless *2015-10-16, version 2.4.1* This app cannot find any of my printers asks for a barcode or connection code I have no idea where that would be a search of the manual and Google reveals no information on this Shame on you Canon you really have lost the plot try to remember you are in the consumer business last time I checked try acting like it ### 1/5 — Non-functional *2015-10-11, version 2.4.1* Does not work with Pixma MX492 ### 1/5 — Not working with IPhone and latest updates *2015-10-07* The product doesn't work when using the latest update on iPhone 6. ### 1/5 — Too difficult to find printer *2015-06-23, version 2.2.0* Wants some kind of QR code to connect to printer. All I want is to print to a regular sheet of paper instead of it telling me go buy special photo paper every time I try to print from the phone wirelessly. Canon fail ### 1/5 — App Crashes *2015-03-30, version 2.2.0* Every time I scan the QR code or type the code the app instantly crashes when trying to connect with my copier. Not sure why Canon can't make it easy to print on a muti-thousand dollar printer when I can easily print to my cheap desktop printer from my iPhone. ### 1/5 — No instructions *2015-03-15, version 2.2.0* It needs a code? From where? It isn't in the options on the printer. Do we have to join some secret society to get the skinny on this? Is there a secret handshake? Tell us what is happening! ### 1/5 — Keeps crashing *2015-02-10, version 2.2.0* I tried to scan QR code and to punch in the code by hand and both attempts, on iPhone and iPad, caused the app to crash. EVERY. SINGLE. TIME. please fix or this app is a waste of space in the App Store and on my devices. Uber disappointing. ### 1/5 — Piece of junk *2015-01-22, version 2.2.0* It wants a qr code or connection code and I have no way to find either on my mf4890dw printer stay away ### 1/5 — Complete waste of time *2014-11-28, version 2.2.0* This requires me to find a code from the original packing box from heaven knows where it is. These guys would have me embarking on a wild goose chase of epic proportions - why not save everyone a lot of time and just admit this is a pile of crap instead of pretending that it can do something. ### 1/5 — Doesn't work with I-pad *2014-10-12, version 2.2.0* I am very disappointed I have a Pixma MX410 Wireless printer and this app finds it shows it's correct name but will not connect to it, all of my PC electronics connect but not my I-pad ### 1/5 — Crashes every time with iOS 8 *2014-10-01, version 2.2.0* Could be a promising app but I can't get it to work with iOS 8. Please update. Crashes every time I try to add a printer ### 1/5 — Didn't work *2014-07-29, version 2.2.0* Didn't work with my canon mg5220 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs *2023-04-11* New iPhone 14 and QR scanner won’t focus ### 1/5 — Hangs on startup End User License agreement *2021-05-20* This app seems useless AFAICT. It hangs on the End User License screen when it opens. The Agree and Disagree buttons do nothing and you can’t scroll. iOS 14.4 iPhone X ### 1/5 — Canon???? *2020-04-08, version 2.5.0* Won’t work with my CANON printer ### 1/5 — Attempts were futile *2017-11-16, version 2.4.1* Unreal explanations unless you've your degree in wifi networking. ### 1/5 — Absolute trash *2017-08-08, version 2.4.1* No help no guide, nothing ### 1/5 — Does not work *2017-06-21, version 2.4.1* Yup, just like everybody else said... ### 1/5 — Absolute garbage *2017-05-08, version 2.4.1* Awful application ### 1/5 — Worthless *2016-11-28, version 2.4.1* Not worth the time it took to download. Does not work. ### 1/5 — Direct Print and Scan for Mobile *2016-08-27, version 2.4.1* This is a pathetic app, which calls for a QR code which apparently does not exist as evidenced by multiple questions from users and no serious answer from Canon. It is disappointing that a company which makes such fine products could come out with such crappy software. ### 1/5 — Horrible app *2016-06-27, version 2.4.1* Does not work without a QR code on the printer or a device id and password, neither of which my Canon printer have. Love the printer but the app and using it over the network / airprint leaves a lot to be desired. Was hoping this app would help but it is useless. ## Most praised reviews (10 highest-rated) ### 5/5 — It's convenient! *2015-05-27* Anyone who has canon printer, this is the app for you, Works very good! ### 5/5 — @ Vincent 88 *2013-05-04, version 1.1.1* You need to have an application on your MFP called Print and Scan. Only then this app will be able to connect to your printer. I hope this will help Vincent. Anand ### 5/5 — Work great *2013-05-03, version 1.1.1* It work perfect, for those how couldn't set-it up its probably because your phone where not connected to the network. ### 5/5 — Developer: please read! *2013-03-29* This app does work, if your printer is an Image Runner device. But it would be invaluable if you could use the fax capability of the machine via the app! We have VPN access into our office network via our iPhones and to be able to send faxes from out in the field would be a dream! Please make it happen! ### 5/5 — Works great..READ THE NOTES. Its for office equipment. *2012-11-30, version 1.1* This app works great. But read the notes people. It says right there...not designed for PIXMA, SELPHY, or imageCLASS. This app is for higher end business equipment: imageRUNNER / imageRUNNER Advance MFPs aka copiers. And you need to have the optional app that you buy from the copier dealer and they install on the copier. So don't leave a lame review if you can't read the simple notes. That out of the way, this app works great. I've been using the app for a while and its easy. Scan the QR code on the copier display to add it to the app. Then easily print your docs. It just works. But the best part is how you can scan directly from the copier to your iPad, iPhone, etc. Nice function of the new app is to manually add in a device via a number. That way it is possible to add the print without having to stand in front of it. ### 5/5 — MEAP Application Required *2012-07-31* This mobile app is meant to be used with a MEAP application you can purchase and install on your copier through an Authorized Canon dealer. This will add a new function/button on your copier to use this feature. This app is useless without the MEAP Application installed your copier, sorry to disappoint. -Canon Authorized Tech ### 5/5 — Works great! *2012-07-24* This app works great once it was installed. Just put a call to my service rep at Canon and it's been working like a charm. Much better than some of the other mobile printing apps because it allows you to change the printer and finishing options. Scanning features work great as well. ### 5/5 — Works great for my office *2012-07-19* This app works really good with our canon Ira 2020 printer. ### 5/5 — Excellent ease of use *2012-07-16* This app's user interface is very intuitive. Great app. ### 4/5 — Works very well ! iOS 8 issues though..needs updat! *2014-12-01* For all you morons in this review thread bashing this app for not working with your pixma printers... READ the description! this app is for the ImageRUNNER and ImageRUNNER Advance model printers only ! So get ur facts straight before you talk smack. This app works awesome with the printers it's designed to work with. *Its not designed for the little consumer printers... you need to use the correct app for your model! To Canon: please update your app to work out the bugs with iOS 8! Otherwise this app works great! Thanks :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*