# Directechs Mobile — user reviews > 19 indexed App Store user reviews of Directechs Mobile by Directed, rated 2.94/5 from 16 ratings. - Source: https://appshunter.io/ios/app/directechs-mobile/id914047548/reviews - App overview in markdown: https://appshunter.io/ios/app/directechs-mobile/id914047548.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 4 · 1★ 4 ## Most critical reviews (10 lowest-rated) ### 1/5 — No Instructions *2023-04-18* The app you probably thought was going to give you the detailed instructions on how to get that pager remote for the alarm working, but it doesn't. ### 1/5 — Update broke the app... *2019-10-18* App is shrunken and does not fill the screen... always have to put in password to search up cars and wires. Rather use browser instead of app. ### 1/5 — Worst app alone with their smartstar products *2014-10-10, version 1.66* It just keeps crashing or freezing do not bother in download this app it is a waste of time! ### 1/5 — Freezes!!! *2014-10-08, version 1.66* Never worked with iPhone 6 App freezes with all devices with iOS 8. ### 1/5 — Directechs mobile *2014-10-05, version 1.66* App worked for about a week but now crashes. Total waste ### 1/5 — App Freezes *2014-10-02, version 1.66* Go to home screen. Hit user account. Enter your account information. The app will no longer work after that. If you try to enter any feature I. The app it will freeze. I'm running 8.0.2 on iPad 4. ### 2/5 — IOS17 *2023-09-29, version 1.90* Since I Downloaded IOS 17 the app close I get as far country ### 2/5 — IOS17 *2023-09-23, version 1.90* Ever since I downloaded the IOS17 update I can only get as far as selecting my region. I select North America and the app closes. Is there a fix or solution to this yet because I use the app daily. ### 2/5 — Update please *2023-02-07, version 1.90* Can this app be updated for better use on the bigger iPhones please. Hard to see the screen on such a little display ### 2/5 — I like it but..... *2014-10-05, version 1.66* On my iPhone 5c running iOS 8.0.2, it freezes every time you click on any tab. On my iPad mini running iOS 7.1.2, works good but doesn't seem to be optimized for an iPad. On both my devices, it will not let me login to xpresskit. Need to get this working once the xkloader 3 is released. ## Most praised reviews (9 highest-rated) ### 5/5 — Won’t work after iOS 17 update *2023-10-07, version 1.90* Worked great up until I updated to IOS 17. App will open and log into fine. ANY drop down menu now crashes the app. ### 5/5 — Issue with the mobile app on direct wire *2023-10-01, version 1.90* Every time I try to open a diagram it shutdown automatically, I have to go to the computer ### 5/5 — Doesn’t work with the iOS 17 *2023-09-27, version 1.90* Doesn’t work it ### 5/5 — Had issue with item *2016-03-31, version 1.78* Resolution in the making ### 5/5 — Works great *2014-12-27, version 1.66* Works great. highly recommend ### 4/5 — Update glitch *2017-01-10, version 1.80* Login accounts are not saved after last update, must input credentials everytime. Other than that great! ### 3/5 — Busylad *2023-11-03, version 1.90* Someone needs to tell them it isn’t working well with IOS 17 😒 I can’t login since the update ### 3/5 — BUGS NEED TO BE FIXED *2023-09-29, version 1.90* I have been using this app for the past 6 years. Half of the time it works great, the rest of the time I constantly have to re type in my log in just for the app to crash EVERYTIME when I go to direct wire. It would be very convenient if I didn’t have to pull out my laptop when I’m laying under a dash because the mobile app consistently crashes. ### 3/5 — Issue with app *2016-03-12, version 1.78* Please make it save the vehicle picked in direct wire when switching from each part of the app Also it will randomly crash and kick me al the way out when trying to re enter a vehicle in direct wire after going to another part of the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*