# Directions CU Card App — user reviews

> 9 indexed App Store user reviews of Directions CU Card App by Directions Credit Union Inc., rated 4.34/5 from 189 ratings.

- Source: https://appshunter.io/ios/app/directions-cu-card-app/id1511058520/reviews
- App overview in markdown: https://appshunter.io/ios/app/directions-cu-card-app/id1511058520.md
- Rating breakdown: 5★ 137 · 4★ 22 · 3★ 7 · 2★ 3 · 1★ 19

## Most critical reviews (9 lowest-rated)

### 1/5 — Confused

*2021-03-16, version 1.5.0*

I can see where I spend my money, how much money I spend, and manage where my money goes...but I can’t see my balance? Isn’t that the most important thing when it comes to banking apps? To see how much money you have in your account? But with this new app I can’t even see how much is in savings or checking account.

**Developer response:** Hello, these features are available on our Online Banking app, this app is just for Debit and Credit cards.

### 1/5 — Poor support

*2021-01-19, version 1.4.1*

Tried to reset my password and never received an email to do so.

**Developer response:** Hello! Very sorry to hear that you are having trouble with the Card App. If there is anything we can do to help, please give us a call at (888) 508-2228 option 5.

### 2/5 — Cool concept

*2022-02-22, version 1.5.1*

Great idea but when I log in it only has the option for my original card.. which I lost years ago.. and my new card which I’ve had for over a year does not show up.

### 3/5 — Logged out every time it updates!

*2023-03-03*

I like the features and the functions of this app, but every time this app updates, it loggs you out and you can’t get logged in. Then you try forgot password, and it never sends the token to your email.  it’s a massive headache.

### 3/5 — smt419@gmail. Com

*2021-04-13, version 1.5.0*

I do not see  a way to change your username?

**Developer response:** Unfortunately there is not a way for you to change the username yourself after enrollment. If you would like a new username, please call (888) 508-2228 and speak with our card services department. They can help you get unenrolled so that you can enroll with a new username.

### 4/5 — Cool app but ???

*2021-03-22, version 1.5.0*

I think this pretty cool, but I am not sure why it wouldn’t just be apart of the app already with the banking. It may also be nice to have the current balance of the account!!

**Developer response:** Thank you for your review, we are looking into ways to get this integrated into Online Banking so you will have all these features in one place.

### 5/5 — Easy to use

*2021-08-19, version 1.5.1*

Very easy to turn on and off card

**Developer response:** Glad you're enjoying the app!

### 5/5 — Love the alerts

*2021-07-22, version 1.5.1*

I love this app and love that I get alerts to my phone right away when my Directions card is used

**Developer response:** Glad you're liking the Card App features!

### 5/5 — Awesome App

*2020-09-16, version 1.2.1*

The features are awesome and easy to use. Great Implementation.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*