# Dirigo FCU Mobile Banking — user reviews > 28 indexed App Store user reviews of Dirigo FCU Mobile Banking by Dirigo Federal Credit Union, rated 4.80/5 from 2,552 ratings. - Source: https://appshunter.io/ios/app/dirigo-fcu-mobile-banking/id561759006/reviews - App overview in markdown: https://appshunter.io/ios/app/dirigo-fcu-mobile-banking/id561759006.md - Rating breakdown: 5★ 2,182 · 4★ 288 · 3★ 59 · 2★ 7 · 1★ 16 ## What do users think of Dirigo FCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Faithful and loyal bank - 👍 Helpful and courteous staff - 👍 Great customer service - 👍 Mobile banking is loved - 👍 New app is amazing and easy to use **Cons** - 💣 Account shut down for inappropriate signature - 🐛 New app has login issues and bugs - 🐛 Face ID not working properly - 🚫 Bank blocks crypto transactions **Commonly reported bugs** - Login screen not working - App crashes and locks users out - Compatibility issues with older devices **Most requested features** - Show pending transactions - Enable mobile check deposit - Add dark mode option ## Newest reviews (8 of 28) ### 4/5 — Optimal *2025-05-16* Yes you can’t do everything, but enough to where it’s useful and wanted ### 4/5 — Junk update *2023-03-02* Updated the app to make it better and just made it worse ### 5/5 — Perfect *2016-03-18, version 3.10.217* Rainbow federal credit union is the best thank you for adding Apple Pay support ### 3/5 — Good app *2015-12-21, version 3.10.217* App is very useful. Could be better if you could see copies posted checks as well as see what transactions are pending on your account. ### 4/5 — Much Better *2015-02-13* The recent update has fixed all of my previous complaints. ### 3/5 — No mobile check deposit. *2014-10-10* If they add mobile check deposit I'll give them another star or two. Otherwise not a bad first attempt. ### 5/5 — Helps me greatly. *2014-03-31* This app really helps due to the fact that I don't want to be checking ATM's all the time to make sure if I've been paid or not. Helps also to monitor my transactions. ### 3/5 — Great start to this app *2012-10-03* The layout is very easy to use. However the bill pay section doesn't work. Just displays a message you must first register online, but I already have account online. If this was fixed I would give it a higher rating. ## Most critical reviews (10 lowest-rated) ### 1/5 — 💣HAHA 9/11 *2025-12-02, version 4018.1.1* 15 years of business & they shut down my account for signing my name as “HAHA 9/11”, in the branch after a transaction. You favor America, & discrimiN8 against any enemy of it, while evidently being unfavorable to a customer of 15+ years, you look idiotic at this point. Your bank would have no money if it wasn’t for ALL citizens, not just the overpaid golden spoon waamerican military ### 1/5 — NEW APP is TERRIBLE!!!! *2023-03-02* Had all the correct information for my login told it was WRONG! Then proceeded to lock me out of my account and have to call the bank!!! Can’t call the bank when it’s 5 am in the morning! Worst app ever!!! ### 1/5 — Face Id *2022-11-09, version 4.41.90* Face ID bugged too many times and now i can’t get back into my account with the “USERPASS LOCKOUT” ### 1/5 — Terrible app bank blocks transactions tells you how to spend your money *2021-05-13* Unfortunately this use to be a good bank and now they are terrible to deal with. You deserve a award for most lost money by members by denying transactions because you want to dictate where members spend their OWN MONEY! I am a crypto currency investor and Dirigo FCU is constantly denying my purchases on US Exchanges to buy Crypto Currency. I call them them up and catch them in lies of why they deny my transactions. Some days they go through others days they deny them. I don’t have this issue with Bangor Savings who I strongly recommend doing business with. It’s has gotten to the point where I now need to argue with them to have my transactions go through. Dirigo has no right to dictate where I spend MY MONEY If it’s in my account. They clearly see I have deposited and withdrawn money from these exchanges yet they still deny the transactions and tell me I can’t spend MY MONEY where I want to spend it. They clearly see I have purchased from the exchanges in the past? Dirigo it’s 2021 get with the times. Crypto is a 2 trillion dollar market place. You have no right telling your voting members where they can spend their OWN MONEY! ### 1/5 — Buggy and can't sign in *2018-11-25, version 4.8.307* I can type in my username and password but I can tap any buttons. The app is utter rubbish. ### 1/5 — App gives error message at sign in *2018-04-24, version 4.8.307* App cannot be used on iPhone. Gives error message at sign in. This started happening with Dirigo name change. Didn’t happen on old Rainbow app. ### 2/5 — Constant reauthentication *2026-07-08* There is no advantage to using a mobile app if I have to sign in with my full email address and password every week to use it. ### 2/5 — Pending *2016-01-12, version 3.10.217* Pretty basic. Would be nice if it showed pending items to keep up with balances like most banks. Bill pay doesn't seem to link either. ### 3/5 — Improvements Needed *2026-06-23* Currently the app defaults to an ad when you select “Transfer” either from the account or Home Screen button. Also when arriving at transfer page the option to enter the amount should be active and not when the accounts are selected. Other than that so far so good. ### 3/5 — Not-so-smooth Transition *2018-02-15, version 4.6.179* Your app was fairly simple to use, with equally simple capabilities. Now that you have changed over to the Dirigo (sp?) name, your app has digressed. Not able to login, and consistently given “code 500” with zero explanation. Communication to your account holders gets “0” stars. ## Most praised reviews (10 highest-rated) ### 5/5 — Best bank Best App *2026-04-08* Love it so much ### 5/5 — The best around *2025-07-24* How dare I go and lead myself to anyplace other then Dirigo ;D ### 5/5 — Faithful *2025-06-27* Dirigo has been my bank for many years, Because they are faithful and loyal they’re always there to be helpful and courteous. ### 5/5 — Review *2024-09-28* Great great service ### 5/5 — Mobile banking and staff *2024-06-16* Love this bank I look forward to working with all staff so good and friendly helpful ### 5/5 — Customer service *2024-04-02* Everybody that works up in Auburn are just the best all was so pleasant and always so helpful👍👍 ### 5/5 — I love dfcu *2023-06-26* I love dfcu ### 5/5 — I love the new app *2023-05-26* Clean, easy to navigate and easy to use. Very nice! ### 5/5 — New App *2023-02-19* So far the new system is amazing and easily navigable ### 5/5 — 5 stars but with issue *2021-10-05* I like the functionality of the app but the Face ID doesn’t work ok my iPhone12. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*