# DisasterCare > Disaster-affected individuals can access free telemedicine for urgent care and therapy. (iPhone/iPad app by American Well Corporation.) - Source: https://appshunter.io/ios/app/disastercare/id1426740654 (this page in markdown: same URL + `.md`) - Developer: [American Well Corporation](https://appshunter.io/developer/437812372) - Category: Medical, Health & Fitness - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 12+ - Requires: iOS 13.0 · 73 MB - Languages: American English - Released: 2018-08-31 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/disastercare/id1426740654/reviews.md ## What is DisasterCare? ** This app is not for emergencies or rescue. If you are in a medical emergency or need to be relocated due to disaster conditions, please dial 911. ** If you have been affected by a disaster, you’re not alone. For selected events and states, American Well has brought together doctors and/or therapists that can provide visits at no charge, for you and your family. If you have access to a smartphone, tablet or computer with Internet access, you can have a telemedicine, medical visit and get prescriptions when necessary. We’re here for you, with 24/7 doctor visits and scheduled therapy visits available. Telemedicine can be an extremely useful option as the first step of care in disasters. In the event of a natural disaster, having a visit online may be the safest, most convenient and affordable option. This app can be used for a variety of natural disasters including, but not limited to: • Hurricanes • Tornadoes • Earthquakes • Wildfires • Mudslides • Other dangerous weather/storms If you are currently in need of help or relief in a disaster that is not on this list, please email support@americanwell.com to request help. To get started: 1. Download the app 2. Choose Medical or Counseling Services 3. Choose your provider Our experienced clinicians can provide the care you need, whenever you need it most: • Urgent Care: sinus & respiratory infections, sore throat, diarrhea, water borne illness, cold/flu, rashes, strep throat, urinary tract infections, pink eye, bronchitis, pneumonia, asthma • Therapy: depression & anxiety, PTSD, panic attacks, bereavement, trauma, stress, sleep disorders • Bridge prescription refills (we do not prescribe controlled substances) If you have any questions, please email our support team at support@americanwell.com. * Please note that assistance is currently limited to the United States and does not include the cost of medication.* If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Key features - Free telemedicine visits - Urgent care services - Therapy and counseling - Prescription refills - Apple Health integration - 24/7 doctor visits ## Frequently asked questions about DisasterCare ### Does DisasterCare have ads? DisasterCare does not contain advertisements. The app is free to download and use, focusing on providing essential medical and counseling services without interruption. ### What types of medical issues can DisasterCare help with? DisasterCare offers urgent care for conditions like sinus and respiratory infections, sore throat, diarrhea, water-borne illness, cold/flu, rashes, strep throat, UTIs, pink eye, bronchitis, pneumonia, and asthma. It can also provide bridge prescription refills, excluding controlled substances. ### What mental health services are available through DisasterCare? DisasterCare provides access to therapists for issues such as depression and anxiety, PTSD, panic attacks, bereavement, trauma, stress, and sleep disorders. These are available through scheduled therapy visits. ### Can DisasterCare be used outside the United States? Currently, assistance provided through DisasterCare is limited to the United States. It does not include the cost of medication. ### How often is DisasterCare updated? The latest version of DisasterCare is 12.22.200, and it was last updated on January 11, 2025. This indicates a commitment to regular updates and maintenance. ### What devices are supported by DisasterCare? DisasterCare is available on iPhone, iPad, and iPod devices. It requires an internet connection for telemedicine visits. ### What is the age rating for DisasterCare? DisasterCare has an age rating of 12+. This suggests that the content and services provided are deemed appropriate for users aged 12 and older. ### How does DisasterCare compare to other telemedicine apps? DisasterCare's primary differentiator is its focus on providing free telemedicine services specifically for individuals affected by disasters. While other apps offer general telemedicine, DisasterCare targets a critical need during emergencies. ## Version history (last 5 releases) ### 12.22.200 — 2025-01-11 Performance enhancements to increase reliability and speed ### 12.21.103 — 2024-08-29 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.006 — 2024-04-01 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.20.003 — 2023-11-13 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.16.106 — 2022-10-06 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to DisasterCare | App | Rating | Price | Category | | --- | --- | --- | --- | | [Children's Health VirtualVisit](https://appshunter.io/ios/app/childrens-health-virtualvisit/id1087169227) | 4.9 (4,456) | Free | Medical | | [IU Health Virtual Visits](https://appshunter.io/ios/app/iu-health-virtual-visits/id6532630782) | 2.4 (23) | Free | Medical | ## More apps by American Well Corporation - [LiveHealth Online Mobile](https://appshunter.io/ios/app/livehealth-online-mobile/id597917484) - [Amwell: Doctor Visits 24/7](https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752) - [American Well for Clinicians](https://appshunter.io/ios/app/american-well-for-clinicians/id982388638) - [AW Touchpoint](https://appshunter.io/ios/app/aw-touchpoint/id1221987053) - [Telehealthy](https://appshunter.io/ios/app/telehealthy/id1290378351) All apps by American Well Corporation: https://appshunter.io/developer/437812372 ## Related topics [dscr](https://appshunter.io/ios/topics/dscr) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*