# Disney Cast Life — user reviews > 192 indexed App Store user reviews of Disney Cast Life by Disney, rated 2.40/5 from 718 ratings. - Source: https://appshunter.io/ios/app/disney-cast-life/id1558924604/reviews - App overview in markdown: https://appshunter.io/ios/app/disney-cast-life/id1558924604.md - Rating breakdown: 5★ 169 · 4★ 40 · 3★ 44 · 2★ 93 · 1★ 372 ## What do users think of Disney Cast Life? Overall sentiment: negative **Pros** - 🚀 Performance improvements - 💡 New search functionality - 👍 Faster load times - 👍 Solid app **Cons** - 🐛 Constant glitches and crashes - 🐛 Logging out issues - 🐛 Slow loading and performance - 🐛 Unreliable app - 🐛 Buggy and unstable - 🔒 Too many security checks - 👎 Convoluted user experience - 👎 Redirects to website too often **Commonly reported bugs** - Constant logging out - Schedule not loading properly - Inability to access record card and other features - Crashes on launch - Login issues **Most requested features** - Add ability to export schedule to calendar - Improve notification management - Integrate shift trading directly in app - Enhance app stability and reliability ## Newest reviews (18 of 192) ### 2/5 — loading *2026-06-09, version 3.2.0* The app has been lagging too frequently. It was good up until a few months ago. ### 3/5 — Latest update is an issue *2026-06-08* This app in handy for looking up things on the go when I don’t have access to the company site itself, however, that being said with this latest update, I have to open the app then close the app, then reopen the app to get anything to load. I thought it was just myself but when asking around it seems to be a common occurrence with multiple people so if we can get this fixed so that I’m not having to constantly open and close the app just so I can review my schedule that seems to change regularly due to staffing that would be helpful ### 2/5 — Dysfunctional *2026-06-07, version 3.2.0* Between long loading times and parts of the app just not functioning, what should be an amazing tool for cast members is barely more than digital space being taken up on my phone. When the app is working it’s great but sadly that is rare these days ### 1/5 — Required resources for CM’s *2026-06-04, version 3.2.0* To require this as the only way to access your schedule, work resources, and so on while away from a computer is just outrageous. It’s never kept up with and now for the past week it straight up has not loaded any of said resources. The previous application before swapping to this wasn’t nearly as bad. Such a shame for a billion dollar company to treat their employees as such ### 1/5 — Loading…. *2026-06-04, version 3.2.0* It takes forever and a day for everything to load I can’t see my schedule or anything for a good 10 minutes because of loading even though I’m connected to wifi or using data ### 1/5 — Sucks *2026-06-03, version 3.2.0* This is literally the worst app. Its always glitching and it barley works! ### 1/5 — App unreliable *2026-06-02, version 3.2.0* The last 3 days it will not load my schedule or any of the tools. I can only see them if I leave the app and go to the .com ### 1/5 — Opens a link *2026-05-11, version 3.1.4* Ever time I try to click trade or giveaway in the app it opens a link in safari?!? ### 1/5 — Oopss..never works, try again *2026-04-19, version 3.1.4* never works, Under productivity I don't think so...should be under waste of time...for specific use app only function intended for this app is trade shifts and it never works? just useless, paper trade it is ### 1/5 — Schedule drop night bugs *2026-03-29, version 3.1.4* When we had the HUB & schedule view we hardly ever had difficulty getting schedules or being able to trade/give quickly. Now it’s always got an issue every week on drop night. It takes HOURS to do anything. Something needs to change because it’s ridiculous and we shouldn’t have to be up til 4 in the morning trying to trade shifts. ### 2/5 — Not working for me :( *2026-03-16, version 3.1.3* Every time I clock on it to open the app, it automatically closes or it tells me to try again in a few minutes :( ### 1/5 — Not good *2026-03-14, version 3.1.3* It’s not opening. It says “something went wrong” ### 1/5 — Doesn’t work *2026-02-10, version 3.1.3* When you really need this to work it doesn’t hope you don’t need to call off or call late or anything important ### 1/5 — 👎🏼 *2026-02-05, version 3.1.3* It's sad that this is the best Disney has to offer Cast Members. If this were a guest app, it would have been fixed long ago. It takes an excessively long time to load, sometimes even hours to access my schedule. Some areas require logging in 2 or 3 times before you get to where you want to go. It makes no sense to use the same login and password 3 times to view my paycheck or check my schedule. ### 1/5 — Can not access the App *2026-01-28, version 3.1.3* Hello I’m a cast member and I can’t even access the app anymore, everytime I try to open the app, the screen goes white as if it’s loading and then takes me back to my home screen like it didn’t want to do what I needed. Please send help and fix this bug! ### 1/5 — Latest update. Bad *2026-01-18, version 3.1.3* Updated to latest version. Now the app won’t open. Deleted and reinstalled app. Still won’t open. ### 1/5 — I miss the Hub *2025-12-29, version 3.1.2* Constant need to update, too many click throughs, always signs me out & too many security checks. Not smooth. Convoluted UX ### 2/5 — Glitches *2025-12-26, version 3.1.2* For some odd reason every time I open the app it glitches. The screen shifts and twitches for a few seconds then stops but does it whenever I go back the homepage ## Most critical reviews (10 lowest-rated) ### 1/5 — 👎👎 *2026-07-16* It’s disappointing that this is the experience Disney provides for its Cast Members. If guests had to deal with an app this slow and unreliable, it would likely be addressed much faster. It often takes far too long just to load my schedule, and there are times when I can’t access it for hours. On top of that, having to sign in multiple times just to view my paycheck or schedule is frustrating and unnecessary. Using the same credentials over and over for basic tasks makes the app feel outdated and inefficient. Disney should invest in creating a smoother, more reliable experience for the employees who keep the parks running. ### 1/5 — Glitchy *2026-07-14, version 3.2.3* It’s super glitchy. It logs you out constantly lots of features aren’t available and the reappear it’s been 3 days of not being able to see the available time off or paystub or any of my favorite tabs. Honestly very dissapointing that this is what’s being offered to us ### 1/5 — The worst app for CMs *2026-07-06, version 3.2.2* The app was already temperamental, from long loading times to access your schedule, to “forgetting” your saved passwords to not being able to save new passwords then reverting back to old passwords that you haven’t used in years. And now it seems to have “updated” to a completely new format and no longer allows to put in shift trades or to give a shift away. ### 1/5 — Can’t log in ever *2026-06-23, version 3.2.1* I’ve been trying for almost 2 weeks and still get an infinite loading screen. I’ve never been able to access it no matter what device or browser or app. IT has had almost a week knowing it’s not working for me, and they’re no help either. Hard to give anything but the worst (and first) rating I’ve ever given when it’s this comically garbage ### 1/5 — Worse than Guest Apps *2026-06-14, version 3.2.1* Disney can’t make a working app that’s easy to navigate for its own cast members but they can do it for their guests with no issues. Ridiculous ### 1/5 — Absolute Garbage App *2026-06-09, version 3.2.0* Loading takes forever, glitchy, and completely rubbish app. It’s not productive. ### 1/5 — App is always crashing *2026-06-08, version 3.2.0* They need to redo this app, a lot of things never load, always get signed out, unable to connect to the servers. The app also crashes a lot, as of right now I can’t even see my work schedule ### 1/5 — doesn’t load after update *2026-06-08, version 3.2.0* i have no access to my cast life anymore after the update a week ago. i can’t check anything, it doesn’t load into anything it’s completely a blank screen. i have to use safari to have access to cast life and even then i constantly have to sign in or my phone/number isn’t verified for paystubs or sick time pay. ### 1/5 — Upset User *2026-06-07, version 3.2.0* Such a terrible app and it’s so sad such a big company doesn’t care. ### 1/5 — Never works *2026-06-05, version 3.2.0* One of my most needed apps but doesn’t work 99% of the time unfortunately. Please give us a working app. We are begging please. ## Most praised reviews (10 highest-rated) ### 5/5 — Simple et efficace *2026-05-06* Toutes les infos pour les cast members de Disneyland Paris ### 5/5 — Keeps getting better *2026-01-05, version 3.1.2* First the performance improvements were amazing and now the new search functionality has made the app so much better. Keep it up Cast Life Team! ### 5/5 — Much faster *2025-09-27, version 3.0.5* It’s so much faster to load in the new version. ### 5/5 — Wheres my schedule?! *2024-10-04* For a company with a bunch of money it’s embarrassing that they cant have a funcional app for the workers that make their magic!! The most important part of this app is the schedule and its gone!! Update; thank you for listening to our concerns and fixing the calendar issue. **Developer response:** We apologize for the issue that you experienced. The calendar tab has been restored. If you are still not seeing it, please let us know by calling the help desk at 1-866-534-7639. ### 5/5 — Add the calendar back *2024-09-15, version 2.9.0* Have to see schedule in military time via the hub when that should have been discontinued, new update removed the calendar view tab with my schedule in local time so much unneeded headache ### 5/5 — Solid App *2024-07-06* So happy that the company makes an app just for their employees. Nobody else does this! Thank you for giving me an app to get all of the information about what opportunities I can access. ### 5/5 — No longer broken *2023-08-17* Thank you for fixing the broken link in this app. I had previously left negative rating that I now, want to change. I brought to your attention that the log in link was not working properly and, I’m blown away how fast and, responsive your team was at addressing and fixed the issue. This is a fantastic app, the app I rely on for a lot of important information. Thank you from the bottom of my heart at restoring my faith in humanity. You all are the best. **Developer response:** Thank you for the feedback. We have corrected the issue you identified in version 2.5.1. ### 5/5 — Needs a bit of pixie dust.... *2023-06-19* app it's great the only feature missing it's the option to pickup shifts on your days off.. it already has the option to trade shifts for current shift schedule but not for days off. Just imagine that facebook doesn't excist and cadt members can only trade in person or via e-mail.. picking-up available shifts directly from scheduling will be a great feature. ### 5/5 — Ahhh disney *2022-07-16, version 1.1.1* This app is awesome I haven’t had any issues so idk what you guys are talking about maybe ya need to upgrade your phones firmware but overall great app for employees to use. ### 5/5 — Cast Members: download this app! *2022-01-19* After a much needed update, this app will let Disney Cast Members access all TWDC features such as HR, payroll, shift calendar, Rostr, etc. The ONLY thing I will critique is the calendar lacking the necessary shift trade feature (which you’d have to do from a browser on your phone; i.e. Chrome, Safari) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*