# Disney D23 — user reviews

> 38 indexed App Store user reviews of Disney D23 by Disney, rated 3.10/5 from 94 ratings.

- Source: https://appshunter.io/ios/app/disney-d23/id1510061908/reviews
- App overview in markdown: https://appshunter.io/ios/app/disney-d23/id1510061908.md
- Rating breakdown: 5★ 40 · 4★ 7 · 3★ 4 · 2★ 9 · 1★ 34

## Newest reviews (13 of 38)

### 1/5 — Doesn’t work

*2025-07-31, version 5.2.0*

Can’t sign in

### 1/5 — Log in error

*2025-07-31*

Really negative stars if i could can’t sign to the app keeps saying log in error on iphone but when i use the web browser i can sign in with no issues make it make sense

### 1/5 — Doesn’t Load membership

*2025-07-30*

It just gives an error message when trying to log in. Been happening for weeks. I tried deleting and reinstalling and even downloading/ logging in on my husband’s phones

### 1/5 — Can’t Login

*2025-07-29, version 5.2.0*

Can’t login. Apparently this is a known bug and there isn’t an expected date on a fix.

### 1/5 — Doesn’t log in

*2025-07-28, version 5.2.0*

Doesn’t log in just gives error code.

### 1/5 — Can’t log in

*2025-07-26*

Gives me an error everytime I try and load digital card. Can log in just fine on the website but won’t work in app.

### 1/5 — Digital card not working

*2025-07-25*

Can’t get the digital membership card to load so I can use it at the parks

### 1/5 — Can’t log in

*2025-07-24*

Tried several times but can’t log in on the app. I can log in easily on the desktop but not on the phone app. Useless app

### 1/5 — Missed so many events!

*2025-05-16*

This app is useless.  I activated the notifications and I’m not even notified when event sales are announced or go on sale.  What’s the point of the notifications?  What’s the point of the app if it doesn’t notify you of the events.  It’s extremely disappointing and frustrating.  We pay almost $200 to be a part of this club and we’re missing the benefits because the app is a lame duck.  It’s not even worth being part of the club if we aren’t able to attend events!

### 1/5 — D 23 membership card never works

*2024-09-15*

The D23 memebership card always fails to load. This needs to be fixed asap please

### 2/5 — The app is not finished

*2024-07-20*

The app feels like a prototype, the lack of synergy between the different menus, the slow loading times, the weird 3d text!?!?

### 2/5 — Not a fan

*2023-12-31*

If I’m listening to a podcast or headphones and open the app it stopes whatever I’m listening to for nothing. Other than that the only think I use it for is to see new d23 pins etc. Kindof looks unpolished or old, outdated, and isnt super useful in general.

### 1/5 — Worthless membership

*2023-09-09*

App is pretty useless, mostly links to their website. They hardly ever post any Disneyland USA articles. Such a waste of $$$.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-08-14*

Useless app doesn't even let you do anything it's confusing and makes you download Disneyland App for queues

### 1/5 — What a confusing convoluted app

*2026-04-02*

Disney’s D23 ticket rollout was a mess from start to finish. Just getting to the actual ticket page required digging through layers of fluff — videos, promos, and distractions — before you could even find the real entry point. By the time you got there, you were already behind.
I logged in early, did everything right, sat through the countdown… and got a blank screen. No queue position, no confirmation, no error — nothing. Just a dead page.
I tried multiple devices on a high-speed connection and got the same result every time. This wasn’t user error. This was a system failure.
If tickets were gone, say so. If the system crashed, say so. Instead, Disney left people staring at empty screens, guessing what to do next.
For a company this big, this wasn’t just disappointing — it was sloppy, opaque, and disrespectful.

### 1/5 — Needs overhaul

*2025-10-23, version 5.3.0*

Most features in accessible

### 1/5 — Pointless

*2025-10-17*

D23 is such a joke. No chance of getting any event tickets. Too many people in this “club”. The app has little to no features. Disney has and is going down hill at such a sad rate.

### 1/5 — App is bugged

*2025-08-19, version 5.2.0*

You cannot log into your account without the app crashing.

### 1/5 — Can’t log in

*2025-08-11*

App just displays an error when trying to log in. Tried everything to fix it but it still won’t let me in.

### 1/5 — CONSTANT ERROR MESSAGES

*2025-08-01, version 5.2.0*

Every time I try to log in, it gives me error messages when I try to pull up my member card and my tickets. 
Error code -,
"An error occurred app.myid.login_error_message"

### 1/5 — Login broken for months

*2025-08-01, version 5.2.0*

Cannot login.

### 1/5 — Broken

*2025-08-01, version 5.2.0*

App does not allow you to login.

### 1/5 — Can’t Login

*2025-07-31*

Downloaded app and get an error message every time I try to login. Come back later.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome app

*2025-07-25, version 5.2.0*

I enjoy using it so much. Hats off to the devs that built it. Zero issues and it’s very responsive.

### 5/5 — Great Execution

*2025-04-09*

Great Execution with timely notifications and discounts for good neighbor hotels. The D23 nights have been fun for ducks and upcoming angels games. Only room for improvement is a unified sign on environment that would work across all Disney apps to prevent fan frustration from multiple sign ins and vpn access for streaming content as long as vpns are on national cloud. AWS GCP Azure IBMcloud Oracle.

### 5/5 — 難しい、、けど好き

*2024-11-08*

日本語に対応していない、、英語少ししか読めないから出来れば日本語対応して欲しい！
お願いいたします

### 4/5 — My vision

*2024-08-04*

Can you please change D23 back to how it was after the event is over not trying to be naughty but can you please change it back thank you🐭+ 👴🏻= 🏰

### 4/5 — Notifications

*2022-04-30*

Push notifications are sending out doubles.

### 3/5 — Update not great

*2024-08-03*

They updated for the expo instead of just making the separate app - this thing has force closed on me a dozen times already and it’s very glitchy. Pretty sure this has been 2 years in the making? Hopefully it works better at the actual expo

### 3/5 — It’s good… but…

*2021-10-02*

This app is nice and all, but it freezes up, though. I was on it once or twice, and now I can’t get back on. I like that it’s free and all, but I don’t think it’s worth it… Your decisions are yours, I’m just giving advice.

### 3/5 — Good but need tuning

*2021-09-17*

I gave this one a 3, mainly because the interface is just weird to me.  There’s no obvious indication that I’m logged in and trying to do so is needlessly difficult as it’s hidden under “discounts and offers” instead of anything account related.  The interface also likes to slide to the right and left at the slightest touch which gets annoying when all you want to do is scroll up/down.
Lastly, it just appears to deliver the info from the website in the same format making the app not really necessary.  Clean it up and it could be a nice way to view your account but right now, not so much.

### 2/5 — Membership Card Fail

*2025-08-20*

Never could get my membership card to load. It just continued to “load”… if I closed the app & went back in to try again, I had to re-sign in, which still never worked to actually load the card. I imagine the app is good for keeping track of where discounts are, etc, but not great as an alternative to carrying around your membership card

### 2/5 — Rubbish and doesn’t work

*2025-07-19*

Literally the only thing this is really needed for, is to display your membership card. And that doesn’t work. It always says loading and never does. It also logs you out every time you close it, waste of time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
