# Disney Store — user reviews

> 161 indexed App Store user reviews of Disney Store by Disney Electronic Content, Inc., rated 4.80/5 from 92,528 ratings.

- Source: https://appshunter.io/ios/app/disney-store/id462423445/reviews
- App overview in markdown: https://appshunter.io/ios/app/disney-store/id462423445.md
- Rating breakdown: 5★ 81,085 · 4★ 6,414 · 3★ 2,355 · 2★ 940 · 1★ 1,734

## What do users think of Disney Store?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and convenient shopping experience
- 💕 Great Disney merchandise selection
- 🎁 Useful sales and promotions
- 🚚 Free shipping on eligible orders

**Cons**

- 🐛 Frequent glitches and crashes
- ⏱️ Slow loading times and navigation
- 🔑 Constant need to log in
- 🛒 Items disappearing from cart
- 🤔 Unclear inventory and availability

**Commonly reported bugs**

- Checkout process issues
- Incorrect pricing and discounts
- Duplicate charges and order problems
- Compatibility problems on various devices

**Most requested features**

- Improved search and filtering options
- Wishlist or 'save for later' feature
- Real-time inventory updates
- Better integration with Disney Parks

## Newest reviews (13 of 161)

### 4/5 — Great Store But Needs Tweaks

*2026-08-06, version 13.8.0*

I think this a great app but the store needs to include a “notify me” button when items I like are back in stock by e-mail. When ordering items tracking is great and options for returns are easy. They restock items frequently but when an item is out of stock it disappears from the website. I’d still like to be able to save it to my wishlist  or like the item to return to it when it is in stock. Some items are not listed online but are in the store. I wish more items were in store. I wish my 10% discount worked online as well as in store with having a Disney card. I wish the jewelry was not made of brass and coated with gold or platinum. I really wish the jewelry was better quality. Some are silver but it’s minimal. The brass turns everyone’s skin green, it really is a waist of money. I know people who would pay extra for better quality pieces.

### 2/5 — Low stock

*2026-07-08, version 13.8.0*

Often try to buy an item in low stock only to get an error at checkout.  If it’s out of stock then remove it or delete the item

### 2/5 — Weird account eorr

*2026-04-07, version 13.5.3*

So I got a account on the website and so I got the app and when I was putting in the info it said to go the the website and said delete the account and just went back in the app so this was happening for a while and so I got tired of it so I deleted it so now when I tried on the app it said eorr so idk what to do now :(

### 2/5 — Too much women by Her!

*2026-03-18, version 13.5.1*

Hey DS! Guys shop here too! You post endless women’s apparel and hardly any men’s. Sexism much?

### 5/5 — I absolutely love the Disney Store!

*2026-01-27, version 13.5*

There is a ton of items that immediately catch my attention, and I genuinely enjoy buying them. Every time I walk in, I get excited because the selection is so amazing and there’s always something new and fun to discover. The merchandise is high quality, and the variety is perfect for any Disney fan. I always leave feeling happy and satisfied with my purchases. Highly recommend!

### 5/5 — ❤️❤️❤️

*2025-12-11, version 13.4*

Love this app!! I don’t think you can get items that sold in the parks though which is a bummer!

### 5/5 — Love Disney

*2025-12-08, version 13.4*

Enjoys Disney ad and Star Wars, but I wish they would do the free Disney key with purchase like they do in Europe or Asia. They have completely forgot about us here.

### 5/5 — Amazing Website for Anyone

*2025-12-01, version 13.4*

It is an amazing thing to search on for Disney stuff. It’s an incredible website for anyone up from ages 1-100

### 3/5 — Where’d the magic go

*2025-11-29, version 13.4*

I utilize this app all the time as I am not close to either of the parks. I love it for the fact that any time I see something I’m missing out on in the parks, I can come on here and get it. That being said, the app has too many flaws. Products showing in stock, then I go to check out and it gives me a “sorry this item is sold out” message. But the product stays on the app and website for hours. Pin drops are impossible now. And free shipping should never have been upped to $85. I’m always like $4 away. I want to love this app but it’s makes me so frustrated anymore.

### 2/5 — App needs to be updated

*2025-11-19, version 13.4*

Every time I use either the app or the website. It’s always so slow and laggy causing problems when I’m just trying to shop. Additionally when I use the app, my phone always heats up, no matter how new the phone is too.

### 5/5 — Great Store

*2025-11-02, version 13.4*

Love everything Disney!!

### 5/5 — Disney store online

*2025-10-17, version 13.3*

Love all items 100% recommend!

### 5/5 — Dream land

*2025-10-13, version 13.3*

Has everything you dream of

## Most critical reviews (10 lowest-rated)

### 1/5 — Sexist against men and boys

*2026-06-08, version 13.7.0*

There is hardly any men or boys apparel. Endless amounts of women and girls. Whoever runs the Disney Store should resign. Truly a joke.

### 1/5 — Not for boys.

*2026-04-03, version 13.5.3*

As a parent of three boys, it’s just weird being a Disney fan anymore. There’s nothing just for them anymore. Everything is “girls” or “unisex”. It’s ridiculous. If girls are allowed things that are created for them, why can’t boys have things that are created for them?  I guess it would be sexist to say “this is for boys”?  But it’s not sexist to say “this is for girls”?  I’m sure this will be attacked as sexist and baseless, just like any push back on this topic, even though it can be proven. Try this: on the site, search  “for boys”.  One item. A “birthday boy” shirt.  Everything else is labeled “for kids”. Now search “for girls”. Almost 2,000 results that specify “for girls”, not just “kids”. Try this next:  search “men’s shirts”. Almost nothing. Everything is “for adults”. Now search “women’s shirts”. Pages and pages and pages on things labeled for women. Such a weird time we’re living in with horrible double standards. Disney is the worst culprit.

### 1/5 — Unable to make a purchase for private access

*2026-03-13, version 13.5.1*

Horrible service I was not able to add the item to my cart on the application or online called customer service and they expressed they could not assist me. Very frustrating eventually it allowed me, but I was not able to purchase the item was out of stock

### 1/5 — Stuck Loading

*2026-03-06, version 13.5*

I can’t get past the opening loading screen and it’s been this way for months despite factory resetting my phone for another reason. The app is great and 5 stars otherwise - this is a beacon for help :(

iPhone 13 mini

### 1/5 — Disappointed

*2025-12-09, version 13.4*

A company this size and they can’t even get the queue to work properly in the app.

### 1/5 — EVENT ACCESS

*2025-12-09, version 13.4*

IVE BEEN TRYING SINCE 11:00 TO PURCHASE A PIN, IT TELLS ME ITS MY TURN AND THEN SEND ME BACK TO THE WAITING ROOM AS SOON AS I CLICK ON THE PIN :(

### 1/5 — Do not use for launch day items.

*2025-12-09, version 13.4*

The Disney store gets attaching bits during launch day items. When this happens the app is unusable and even if you get it will crash causing you to be kicked back into the queue.

### 1/5 — Rip offs galore

*2025-09-22, version 13.3*

No longer shopping for Disney things for my kids.

### 1/5 — Be ashamed

*2025-09-21, version 13.3*

Of fascism

### 1/5 — Don’t support

*2025-09-21, version 13.3*

Does not support free speech

## Most praised reviews (10 highest-rated)

### 5/5 — Bargain hunting

*2026-09-01, version 13.9.0*

Stellar deals on plenty of things.

### 5/5 — Great

*2026-08-15, version 13.8.0*

Great

### 5/5 — Disney store

*2026-07-27, version 13.8.0*

Love the app

### 5/5 — Good app

*2026-07-26, version 13.8.0*

I read the reviews on this app before I got it and someone said that the app was for girls and it had no boy stuff. Well it’s wrong because I downloaded the app to check I went on it and searched “boys” and 1’000 results came up so I’m not sure what this person is talking about please download the app it’s great!

### 5/5 — Apple Pay

*2026-06-23, version 13.8.0*

I love that this app has Apple Pay to check out a Disney product

### 5/5 — Disney Magic at home

*2026-06-02, version 13.7.0*

I can’t always get to the parks so I love being able to bring a little bit of the disney magic to my home every now and then!

### 5/5 — Magical Shopping

*2026-05-26, version 13.6.0*

A lot of cute stuff

### 5/5 — Best app ever

*2026-05-01, version 13.6.0*

Helpful when I need something

### 5/5 — Love

*2026-04-21, version 13.5.3*

Nice app

### 5/5 — Huge Fan

*2026-03-19, version 13.5.1*

Love the Disney products and its always fun to see what’s new on the app. Wish there were more pins on here though.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
