# Dispatch Anywhere for Drivers — user reviews

> 78 indexed App Store user reviews of Dispatch Anywhere for Drivers by Beacon Software, LLC, rated 4.25/5 from 284 ratings.

- Source: https://appshunter.io/ios/app/dispatch-anywhere-for-drivers/id490127837/reviews
- App overview in markdown: https://appshunter.io/ios/app/dispatch-anywhere-for-drivers/id490127837.md
- Rating breakdown: 5★ 188 · 4★ 36 · 3★ 20 · 2★ 18 · 1★ 20

## What do users think of Dispatch Anywhere for Drivers?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 🚀 Efficient job organization and tracking
- 📱 Functional core features work as intended
- 🔄 Auto-update features built in
- 💼 Purpose-built for towing industry professionals
- ⚡ Quick assistance available with button click
- 📍 Helpful for roadside service calls

**Cons**

- 🐛 Frequent app crashes and freezes
- 📸 Photo upload functionality is slow and unreliable
- 🔊 Notification sounds are too quiet or inaudible
- 📊 Text is too small and difficult to read
- 🌐 Requires strong internet connection to function properly
- ⚙️ App restarts when briefly exited
- 🚗 GPS/Maps integration shows incorrect directions
- 📱 Poor iPhone/iPad compatibility
- 🔄 Less user-friendly with each update
- ⚠️ Mandatory photo requirement slows workflow
- 🎨 Gray text on poor contrast makes reading difficult
- 📋 Job information sometimes not visible or accessible

**Commonly reported bugs**

- App crashes when accessing menu or settings
- Auto-correct interferes with customer signature field
- Photo uploads fail frequently even with good connection
- UI fails to refresh without full signal strength
- Previous job history not loading on iPhone
- Optional domain error photos still display
- Photo deletion prompts appear before reaching 100 photos
- New update causes automatic app closure on launch
- Notifications ring at full volume even when phone on silent
- Location tracking continues after app closure
- Multiple job notifications ring every 2 minutes
- Receipt screen doesn't close after emailing
- Ticket price not displaying after update
- Truck inspection feature broken after update
- Job information from dispatch not fully visible
- Photos saved to personal phone gallery requiring manual deletion
- Login/user ID creation unclear or broken

**Most requested features**

- Custom ringtone selection for notifications
- Text receipt option in addition to email
- Full-size customer receipt for insurance reimbursement
- Direct printing from receipt screen
- On/off shift toggle button
- Ability to mute specific notifications
- Pause button for job management
- VIN number visibility after job completion
- Multiple photo upload at once
- Editable message center text
- Barcode scanner for VIN input
- Driver comment section for job notes
- Date and time stamps in job history
- App-specific notification sound customization
- Switchable dark mode (not device-wide)
- Text enlargement option
- Ability to disable background location tracking
- Badge notification on app icon
- Vehicle towing specifications improvement

## Newest reviews (15 of 78)

### 4/5 — Customer receipt

*2025-01-24, version 3.11.9*

Need to be able to email a customer a complete receipt so they can get reimbursed by there insurance company not just the cc size receipt. Should be able to print directly from the the receipt screen   
Anyone need the same need to ask for it as it is not on the list to do unless there is a demand

### 3/5 — Towing

*2025-01-13, version 3.10.41*

Good

### 4/5 — D.A. Driver.

*2024-08-14, version 3.10.29*

I think the app works great sometimes uploading pictures is a little sketchy other than that I think the app is great but one thing I would like to see is a pause button thank you.

### 4/5 — VIN number

*2024-05-03, version 3.9.64*

Make the VIN number visible after the job is completed

### 4/5 — A few changes would be nice

*2024-03-06, version 3.9.64*

My biggest complaint is the presence of auto correct in the name field where customers sign the tow ticket, I’m not sure if that’s something you can change or if it’s just a dumb iPhone thing. 

Also, it would be GREAT if we could add our own sounds for notifications, particularly on iPhone as you can not customize notification sounds for individual 3rd party apps.. 

Other than that and needing seriously good internet connection for the app to work correctly it’s great.

### 3/5 — This app could be better

*2024-03-05, version 3.9.64*

The photo uploads hardly work. I have to sit and wait. Which prevents me from clearing out my job. 7/10 I end up having to call dispatch and have them close the job out for me. Which I have already arrived at my other job by that time. Which means I have to keep the photos of the jobs on my phone which takes up space just in case a customer says I damaged their vehicle which is annoying. 

Also, this app need an “on shift”, toggle button so I can remain on the app to write down the info on the jobs I had done without dispatch sending me more work because technically I’m supposed to be off work. 

For these reasons 3/5 stars. I’ll change my review once this app as implemented better photo uploads and a “on shift” or “hey I’m working send me jobs” button.

### 4/5 — VIN number

*2024-01-31*

Make the VIN number visible after the job is completed

### 3/5 — So many questions

*2023-10-20, version 3.9.40*

Why on earth is there not an option to text a receipt and why after you email the receipt does the app not close out the receipt screen?? Why does the app go screaming sirens when you have your phone attached to your car stereo through auxiliary sound demanding you unplug your headphones??? Why does the app continually run in the background tracking every move you make? Even after you finish the call and close the app your location arrow stays blue and you have to force close the app every single call? Why if you are on a call does a new call continue to ring at you every 2 minutes demanding for you to open it and only give the option to start the call when you are already on one? Cool program but dang as a driver and daily user TowBook is way further advanced and user friendly. Y’all need a serious overhaul and update.

### 2/5 — I wish there was a way to enlarge the text

*2023-05-22*

Other than that it’s a good app

**Developer response:** Thank you for taking the time to share your feedback, Chris! We will use your experience as an opportunity to make our software even easier to use.

### 2/5 — Buen

*2023-04-30, version 3.9.16*

No esta mal pero la opción de agregar fotografías debería poder tomar veria fotos sin tener wow salir de la opción cámara  para agregar una a una eso lo hace muy muy lento y el zoom es muy cerca, hay que alejarse mucho para tomar una buena fotografía,

### 5/5 — Driver

*2023-01-21, version 3.9.12*

I love this app

### 5/5 — Thanks

*2023-01-15, version 3.9.12*

Thanks

### 5/5 — Review

*2023-01-03, version 3.9.11*

This app is great for AAA service calls.

### 5/5 — Mr. candlestick

*2022-12-25, version 3.9.11*

Terrible App. The type is to small. The shade of the letters are gray. You can barely read them. It is not user friendly!!!

### 5/5 — Great

*2022-11-16, version 3.9.9*

Great App

## Most critical reviews (10 lowest-rated)

### 1/5 — This app sucks

*2026-05-14, version 3.12.27*

This app sucks so bad even the update don’t work. Who wrote the code a preschooler?

### 1/5 — New update not working

*2025-01-25, version 3.11.9*

New update is not working. App closing automatically when we open it. Do something. Thanks

### 1/5 — Useless upgrade

*2025-01-24, version 3.11.9*

I have been in the towing industry for 6+ years now and with both companies that I have worked with we have used Dispatch anywhere and I can tell you without every upgrade app has made you do it has made it worse. It is less user-friendly with each upgrade, and it’s really not meant to be used on his cell phone while driving the creators seem to be ignoring all of us that are actually using their app and continue to go the opposite direction so if you are a towing company out there that is thinking about using this app, please save yourself the headache, and the moneyand look at another app. There are plenty more out there that are much better and less problematic.

### 1/5 — Doesn’t work

*2022-11-28, version 3.9.10*

Uninstalled and reinstalled still get no internet connection when uploading pics and have to try again or it takes 5 minutes to upload 1 or 2 and it would be nice to mute certain notifications

### 1/5 — Doesn’t work most of the time.

*2021-01-24, version 3.8.16*

Between the laggy UI and how often the app crashes, I can’t give this more than one star. 
If I do not have FULL 5G LTE service, I can’t upload more than one picture at once, and even then it still fails half of the time. Even if I’m connected to WiFi or have 3/4 bars. Half of the time the UI won’t refresh unless I have full service either, and then when it finally seems like it’ll work, it crashes. Hopefully this will get fixed at some point, but after a year I’ve just kind of lost faith in the devs.

### 1/5 — Notifications

*2020-05-11, version 3.8.3*

The notifications on silence can’t hear the app sending jobs

### 1/5 — Notification

*2018-03-22, version 3.4.4*

How many times do we need to ask for a different Notification ringtone???? You CANNOT HEAR IF A NEW CALL COMES IN!

### 1/5 — Buggy

*2015-08-15, version 3.1.7*

The latest version crashes when looking at the menu.

### 1/5 — not ipad friendly

*2015-06-15, version 3.1.6*

this app has very limited functionality compared to the full desktop version.  the whole process and limited features leaves you now features as map call tracking or looking at dispatch screen and seeing what type of vehicle needs towed until you open the call. I expect more! get to redesigning this service that you sell to make it a service that is useful

### 2/5 — Pictures/job Info/ etc

*2025-08-12, version 3.12.8*

Why does it show optional domain error photos still and when you clear out photos it still ask to delete before you reach 100? Also sometimes when dispatch puts job info you can’t always see the information written.

## Most praised reviews (10 highest-rated)

### 5/5 — Ring Tones

*2026-05-01, version 3.12.18*

On your next update, can you add the choice of picking your own ringtones instead of using the only few that come with this app?

Thanks

### 5/5 — Ring Tones

*2025-12-19*

On your next update, can you add the choice of picking your own ringtones instead of using the only few that come with this app?

Thanks

### 5/5 — Text Receipt

*2025-01-23*

Good App , maybe add the option of texting a receipt & not just e-mailing it.

### 5/5 — Driver

*2024-11-18, version 3.10.41*

Good

### 5/5 — Great app

*2024-10-07, version 3.10.34*

Nice and easy to use

### 5/5 — It’s a functional app

*2024-10-01, version 3.10.31*

It does everything it’s supposed to do
Uploading photos can take a little while sometimes
My only complaint with the app

### 5/5 — It’s great

*2024-05-30, version 3.10.20*

I love itb

### 5/5 — Wow

*2024-03-29, version 3.9.64*

Wowser

### 5/5 — Dark mode

*2023-10-30*

Took off a few days and came back to dark mode. Great feature. Please make it switchable rather so we don’t have to turn off dark mode on the entire device to run it during the day

### 5/5 — J Scott

*2023-03-16, version 3.9.15*

Works well

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*
