# Dispatch Field — user reviews > 40 indexed App Store user reviews of Dispatch Field by Dispatch Technologies, Inc., rated 2.50/5 from 97 ratings. - Source: https://appshunter.io/ios/app/dispatch-field/id1248446676/reviews - App overview in markdown: https://appshunter.io/ios/app/dispatch-field/id1248446676.md - Rating breakdown: 5★ 25 · 4★ 8 · 3★ 6 · 2★ 9 · 1★ 49 ## Newest reviews (13 of 40) ### 2/5 — App is not great *2022-10-17, version 4.11.6* My company makes me use this app and it is sub par. I’m currently only getting a spinning wheel for loading and can’t access my appointments. I can’t even do my job if I can’t access appointments considering I’m dispatched from home. I literally have no clue what to do. I’ve uninstalled and reinstalled multiple times and still nothing. ### 2/5 — Not useful, very buggy *2022-09-21* This claims management system creates more problems than it solves. ### 2/5 — Takes FOREVER to load *2022-05-04, version 4.8.0* You better have plenty of time and plenty of bars for this application to work properly. Photos take FOREVER to upload if you have less than two bars of service. Most the time the app looses the photos because of poor performance. It makes NO sense to me why the user cannot have the option of choosing “NO!!!....JUST UPLOAD THE PHOTO!!!!”, instead of “cancel” (if I didn’t want to upload a photo to begin why would I cancel the upload!!!) or “ok” (just accept it’s not going to upload.?) to the app loosing photos or not uploading them. Pathetic!!! Moreover, just upload the photo no matter how long it takes or how many bars that I have. An application shouldn’t have the characteristics of the humans that made it...which is, just give up and stop. -Entering notes can be the same outcome. -Tasks just up and disappear for no reason. -Application will also say that it’s taking to long to load and kick itself off to where application has to be restarted. ### 2/5 — Nope! *2021-09-27, version 4.5.0* Who has time to keep deleting and installing this same app? I’m a technician as well as business owner and this app has failed way too many times. The warranty companies use this which mean we have to wish another company has a system similar but it’s dependable. ### 2/5 — Has Gotten better but not good yet *2021-07-02, version 4.1.0* Unless you have perfect service the photos are not gonna upload. They had a feature that allows you to save information offline to your phone, then when you get service again it will automatically upload. Everything besides that is great. ### 2/5 — Bad for the people in the field *2021-04-15, version 3.3.2* This app crashes a lot and you can’t take pictures at most jobs or notes freezes. Step above Moris Code. Don’t trust the map either it will leave for dead. ### 2/5 — Portrait or Landscape *2021-02-28, version 3.2.1* I would be helpful if the App would work on an iPad in landscape mode or which ever way you turned the iPad. It makes it nice to use a keyboard for an iPad but most cases require the iPad to be in landscape mode. ### 2/5 — Won’t refresh *2021-02-04, version 3.2.1* New jobs won’t show unless app is killed and relaunched. (Every time) Update Feb 4 2021: Still very buggy. Jobs won’t show unless you go to a different date, refresh, and go back to the date you’re looking for.. ### 1/5 — Crashes *2020-07-23, version 2.7.2* I use this app on a Daily basis and it crashed 20 to 30 time a day. You will be in the middle of a lengthy quote or detailed invoice/notes and out of nowhere your app quits. You will find your self on the home screen of your phone and nothing was saved. This app does not help productivity but hinders. You will find yourself doing the same task multiple times because the app crashes. ### 1/5 — Horrid *2020-07-09, version 2.7.2* Use this app for work and it crashes ALL. THE. TIME. ### 1/5 — Huge waste of time *2020-07-02, version 2.7.2* This app needs some competition to get the developers doing something about the key/button, which spans the entire screen and is positioned atop the keyboard. One accidental touch of the button completely destroys whatever has been entered into this field, which is used for description of labor or materials when doing estimates or invoices. There is no warning, no confirmation of intent to delete, no undo, no restore, no way am I going to use this app anymore - I’ve decided to have the manager and general contractor complete and send estimates based upon my description sent via text message. It’s their problem now. I can’t tell you how many hours I’ve wasted trying to enter data. I could make notes in another app, and cut/paste, but that’s almost as miserable, and is another distraction. Technology is supposed to make things easier, not harder. It would be easier to handwrite an estimate, photo the paper, convert the image to pdf with a scanner, send via email. And now I’m back in the Stone Age with Fred Flintstone and my eyes are crossed. Thanks a lot, developer ani. I hope competition finds this stinking app. I hope the developers encounter as much frustration and difficulty as they cause. Meanwhile, I’m looking for somewhere else to work - somewhere far away from this stupid app. ### 1/5 — Program crashes *2020-06-29, version 2.7.2* The app is constantly crashing. I can’t add notes to jobs or upload photos. ### 1/5 — Notes *2020-06-13, version 2.7.2* Keeps exiting when you're halfway through your note, hasn't been fixed. Really irritating ## Most critical reviews (10 lowest-rated) ### 1/5 — the worst dispatch program ever! *2025-10-20, version 6.4.0* Plagued with glitches, quirky functions, and crashes are common. The app is designed by computer people, with little regard to what actual service techs need or prefer. Customer support is nonexistent, and the system will just shut down at will, with absolutely no functionality. Basically, you can’t rely on Dispatch manger, it will just shut down and there’s nothing you can do. ### 1/5 — Terrible app *2025-10-20, version 6.4.0* Logs you out constantly multiple glitches this app crashes way to much ### 1/5 — Please add 3 second timer *2024-02-06, version 5.2.0* I accidentally keep pressing the " i'm on my way" message ( button ) which is immediately sent to the client. i was wondering if you could add a 3-5 second timer which will allow for the message to be cancelled before it reaches the client. ### 1/5 — Photos *2023-10-10, version 5.0.8* I can’t download photos. What am I doing wrong? ### 1/5 — Absolutely terrible *2023-07-07, version 4.18.2* This app is so extremely glitchy. Do you need absolutely perfect service and plenty of time. Forget to upload any pictures. This app makes doing jobs extremely difficult because the amount of time it takes to use it. Absolutely terrible. ### 1/5 — Extremely Unreliable and Unprofessional Service! *2023-06-21, version 4.18.0* Extremely Unreliable and Unprofessional Service I had an extremely frustrating and disappointing experience with Dispatch Technologies, Inc. I scheduled a Zoom meeting with one of their representatives for Tuesday at 10:00 am. However, to my dismay, on the previous Friday, I received a last-minute email notifying me that the meeting had been rescheduled for Wednesday at 10:00 am. Despite adjusting my schedule to accommodate the change, the representative failed to initiate the meeting. When I reached out to inquire about the delay, they had the audacity to inform me that I had missed the meeting time. It was utterly unprofessional and displayed a complete lack of respect for my time. The rescheduling of the meeting without proper notice was already an inconvenience, but the representative's failure to start the meeting without any valid reason or apology is inexcusable. As a customer, I expect punctuality and reliability from a company I choose to engage with, and Dispatch Technologies, Inc. clearly fell short on both counts. Furthermore, their lack of accountability and failure to take responsibility for their actions only added to my frustration. The representative should have taken the initiative to rectify the situation or at least apologize for the inconvenience caused, but instead, they shifted the blame onto me. This incident reflects poorly on the company's overall professionalism and customer service. I had hoped to discuss important matters during that meeting, but instead, I wasted valuable time and was left feeling frustrated and disrespected. Based on this experience, I cannot recommend Dispatch Technologies, Inc. to anyone seeking reliable and professional services. Their inability to adhere to schedules and their lack of communication and accountability make them an unreliable choice. I would strongly advise potential customers to seek alternatives that prioritize customer satisfaction and professionalism. ### 1/5 — Not so good *2022-01-14, version 4.6.7* Works when it wants to , i can never post pictures for my jobs half the time and i log out to refresh and it does not send me a verification code to my phone number ### 1/5 — Cheep and poor *2021-12-05, version 4.6.1* My company use it last year I have to reset my sell phone every day to keep it working and reinstall probably ones at week . My boss looking for another now ### 1/5 — Just needs more IT support *2021-12-02, version 4.6.1* Calling from the app takes longer. nice how you can choice apple or google for maps Notifcation is a nice feature but won’t see it on you’re side on messenger. Wish it had a way to block or hide you’re phone’s number clients call you back instead of calling the office. Uploading photos to ticket is my main complaint if you take it with the app and it doesn’t upload it’s gone better to upload from library 9/10 it will fail unless you stay on the app and have really good signal. ### 1/5 — Nothing but continuous problems every week *2020-11-20, version 3.1.0* It’s always something new every single week with continuous problems changes they don’t tell anybody about they expect you to figure it out and the ratings they’ve received ,there’s a reason why they are there ## Most praised reviews (10 highest-rated) ### 5/5 — I’ve used this app for years *2022-12-28, version 4.12.2* As a service tech with much to do the simplicity is why i like this app Loading is relative to area. If I had trouble I would drive 10 mins and be fine. I can upload pics, my notes put my labels and close it out. ### 5/5 — Home warranty *2020-08-08, version 2.8.0* This app is a money machine if you know how too use it’s many features and the many different ways Dispatch make life easier for a team or crew that’s busy enough too not have time for office stops it’s all on your phone your notes comments receipts mileage and customers can be reached with a record. Everything is logged and ready for its need. Pair this with t-sheets too keep track of your time and then you will be paperless and documented without worry. I’ve been using this app for 3 years and it has gotten better and yes if you don’t wait for stuff too up load then it don’t save. This happens in the country or poor cell service just use your regular camera app and you can upload later. That’s for making this better and better over the year continue it so we can continue our service in the modern way thanks🙏 ### 5/5 — Wow so easy! *2020-06-21, version 2.7.2* This app is incredibly user friendly and easy to navigate! I got the hang out if I’m minutes and I love it! ### 5/5 — Daily Use - Great App! *2019-06-06, version 1.32.7* I use this app everyday for my business. It works well and I really like how it helps me keep in touch wit my team. I gets my warranty jobs here and we like it for our techs. Even the ones who don’t like technology figure it out real fast. ### 5/5 — Manage my whole business from the palm of my hand *2019-04-02, version 1.32.5* Dispatch Field makes it simple for me to manage my entire business right from the palm of my hand! From scheduling new appointments, to making updates to appointments while in the field, to adding notes & photos, and even managing my team- very easy. Dispatch is a game changer. ### 5/5 — Works offline now *2019-04-01, version 1.32.5* Tho app works while I’m actually out in the field now, which is super helpful! ### 4/5 — Screen Orientation *2024-12-08, version 5.9.0* Hello, I started using this app around 1 year now, because my customer’s service requests come in through this platform. I’ve been seeing improvements through this year which tells me the staff is open for feedback. I would like to recommend to revise the screen orientation configuration. We have to use this app to introduce the estimating data while visiting the homes. This data contains a lot of symbols which make it easier if we could use a physical keyboard on site, but I have not been able to write with my Ipad’s portable keyboard because of this limitation. You will be making the life of all estimator using this app way much easier! Thank you in advance. ### 4/5 — Good, except.. *2021-10-28, version 4.5.1* Definitely a great tool for the work I do. Boss picked the app not me but still a good tool. Only complaint I have is that my work would be much easier if it was written to support Apple car play. I do a lot of driving in my field and being able to pull up jobs or call/get directions directly from my screen would make life much easier and simpler. Please consider developers! ### 3/5 — Can not upload photos *2021-07-16, version 4.2.0* After updating yesterday, I could not upload photos in jobs. I tried to do reset. I tried to delete app and download back. Still same issue ### 3/5 — Not terrible but definitely could improve *2020-07-26, version 2.7.2* With my new job I’ve been using this job every day as a technician. It works well and I’m sure is great for our secretary also. I would really like to see an update that notifies me of new jobs that are added to my schedule. Sometimes I’ll get a job in the late afternoon and not know it. We are supposed to make contact the night before. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*