# Dispatch Scout — Field Service Management > Field Service Management (iPhone/iPad app by Dispatch Scout.) - Source: https://appshunter.io/ios/app/dispatch-scout/id6751197353 (this page in markdown: same URL + `.md`) - Developer: [Dispatch Scout](https://appshunter.io/developer/1833930201) - Category: Business - Price: Free - Age rating: 4+ - Requires: iOS 18.1 · 273 MB - Languages: American English - Released: 2026-03-17 - Data updated: 2026-08-29 - User reviews in markdown: https://appshunter.io/ios/app/dispatch-scout/id6751197353/reviews.md ## What is Dispatch Scout? You didn’t start your service business to live in spreadsheets or burn fuel on bad routes. You started it to do great work and get paid. Dispatch Scout puts your operation in your pocket: scheduling, technician tracking, AI route optimization, invoicing, fleet management, and more — one app, one price, everything included. No paywalls. No surprises. AI Route Optimization Dispatch Scout builds smarter routes that account for appointment windows, job durations, and real-world drive times based on traffic and weather, with turn-by-turn navigation. Fewer wasted miles, more jobs completed per day. Smart Capture (Snap. Done.) Point your camera at the dashboard. Smart Capture reads the odometer, detects warning lights, and logs key check-in details automatically — so pre/post-trip check-ins take seconds and fleet records stay audit-ready. Team Chat Real-time communication between techs in the field and the back-office. Send messages, include attachments, everyone stays in the loop. Job Management That Closes the Loop Create jobs fast, assign techs, attach photos/notes, and keep everyone in sync with real-time status updates and deep-link push notifications. Completion rules help ensure jobs don’t get marked “done” until they’re truly done. Equipment Management Keep track of equipment installs. Use smart-stickers with QR codes so customer's can scan them and view warranty details and contact info. Scheduling Built for Busy Days Day/week views, color-coded assignments, and instant schedule updates. Jump from the calendar straight into today’s optimized route with one tap. Works for 1 tech or 50. Invoicing & Payments Build invoices from completed jobs, take on-site card payments with Stripe Terminal, send invoices by email/SMS, record cash/check, create estimates, and apply discounts, custom pricing, and tax rates — so you can invoice at the truck and get paid faster. Client & Property CRM Store customer and property history in one place, including do-not-contact preferences and custom fields. Jobs, invoices, equipment, and memberships stay tied to the right client automatically. Full-featured CRM done right. Equipment, Memberships, Fleet, Multi-Location Track equipment and service history, sell maintenance plans, schedule vehicle maintenance with reminders, and run multiple locations with role-based permissions. Also included Tasks, notes/docs (photos, videos, PDFs), and real-time updates everywhere. ## Version history (last 5 releases) ### 2.1.0 — 2026-08-28 - CarPlay. Your whole day on the car screen — next stop, full route, live map. Navigate, call, and mark yourself En Route or Arrived without touching your phone. Which was rather the point. - Lock Screen widget. Your current stop, right on the lock screen. No unlocking, no hunting, no app. - Live Activities & Dynamic Island. Your current stop, counting down in real time, with Call and Running Late one tap away. Ask Siri if your hands are full of water heater. - Everything stays in sync. Dispatch moves your day and the car screen, lock screen, and Dynamic Island all just… know. No pull-to-refresh required. ### 2.0.8 — 2026-08-14 Every invoice and estimate summary now tells you exactly who's reading it. A Shown to customer / Private badge sits right on the summary card, and a matching switch lives in both the edit form and the summary sheet — so the disclosures you write for the customer actually reach the customer, and the notes you write for yourself stay yours. Already signed off on an estimate? The summary sheet still gets your update through. ### 2.0.7 — 2026-08-13 Follow-up jobs now show the photos, video and attached documents from the job they came from — read-only, no re-uploading, no duplicate files. Tap a tech on the dispatch map, board, team list or team map to open the job they're on right now, or start a drop-in follow-up scoped to it. Plus: attachments show their public/private badge before you share, job photo thumbnails render again, and a few crash-prone edges got sanded down. ### 2.0.6 — 2026-08-10 • Added pull-to-refresh support to the My Appointments view. ### 2.0.4 — 2026-07-31 • Needs reschedule — When a visit can’t happen but the job is still open, close that visit and put the job back on Needs Scheduling without canceling the whole job. ## More apps by Dispatch Scout - [Dispatch Scout Warehouse](https://appshunter.io/ios/app/dispatch-scout-warehouse/id6761225924) All apps by Dispatch Scout: https://appshunter.io/developer/1833930201 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*