# DivDat Mobile Payments App — user reviews > 68 indexed App Store user reviews of DivDat Mobile Payments App by DivDat, rated 4.80/5 from 4,134 ratings. - Source: https://appshunter.io/ios/app/divdat-mobile-payments-app/id1229265627/reviews - App overview in markdown: https://appshunter.io/ios/app/divdat-mobile-payments-app/id1229265627.md - Rating breakdown: 5★ 3,727 · 4★ 256 · 3★ 74 · 2★ 25 · 1★ 52 ## What do users think of DivDat Mobile Payments App? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 💡 Streamlined and always accessible - 👍 User-friendly design - 👍 Saves time - 👍 Excellent tech support **Cons** - 🐛 Slow performance and errors - 🐛 Payment processing issues - 🐛 Unreliable app functionality - 💰 Excessive service fees - 🐛 Inconsistent account/bill display **Commonly reported bugs** - App crashes when entering phone number - Inaccurate bill amounts displayed - Inability to find/link accounts - Payments not properly recorded **Most requested features** - Ability to delete planned payments - Support for all payment methods - Improved error messaging - Integration with city water/tax portals ## Newest reviews (10 of 68) ### 2/5 — Not for paying back taxes apparently *2026-03-27, version 2.2.3* But looks like thats not available on this app - instead it paid the taxes for the coming year, which would have been nice to know, because back taxes still need to be paid. Also, this app doesn’t show the total balance of everything in your cart so I had to use a calculator to total it up. Not very intuitive in a way that affects me financially. ### 1/5 — Move slow keep popping up error *2025-10-01, version 2.2.3* Moved very slow and error kept popping up with my payments ### 1/5 — Ripoff fee *2025-08-25, version 2.2.3* I spent 2 hours adding and deleting payment data in order to have this app recognize my account number as a checking account, and NOT charge me a convenience fee!!!!! ### 1/5 — Payment Processing Error *2025-08-08, version 2.2.3* I have had this app since it came out. Every month I try to pay my water bill and every month I get a payment processing error. I try 3 or 4 times before going to the city’s website to pay the bill directly. ### 2/5 — Difficult To Complete *2025-08-05, version 2.2.3* 3 times the kiosk kicked me out when I put in the state. ### 2/5 — Kept Disappearing *2025-07-07, version 2.2.3* Tried 3 times with checking account then on second time skipping the state box it went through. Very frustrating ### 2/5 — Method of payment *2025-05-13, version 2.2.3* The app would not accept my bank account information and I was forced to pay with credit card an accept a service fee ### 3/5 — Detroit water *2025-05-12, version 2.2.3* Doesn’t accept all methods of payment. When the charge didn’t go through, the message was not clearly stated! It should’ve said, “Detroit water & sewerage does not accept American Express for payments!!!” Not try again!!! ### 1/5 — Service fee collector *2025-05-09, version 2.2.3* So basically it won’t accept my checking account # to do a free ach.. but will easily take my debit card # .. for a $3.50 service fee.. seems a little like it’s designed to collect the fee ### 1/5 — Unhappy user *2025-02-12, version 2.2.2* The app kept sending me back to the beginning. Kept freezing. Took me 2 days to get it through. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fee *2026-08-16, version 2.2.3* Don’t like the fact that I have to pay a fee ### 1/5 — Ridiculous fees *2026-08-13, version 2.2.3* $6.50 just to pay my water bill. That’s insane. ### 1/5 — Terrible app *2026-07-15, version 2.2.3* They purposely only take cards so they can charge a credit card convenience fee. They say they can take money from your checking account, but there’s always an error when you try which forces you to use your card and they get to collect the convenience fee. ### 1/5 — What payment option? *2026-06-26, version 2.2.3* Why give the option to use your bank account instead of a credit card and then deny acceptance without giving a reason. What was the reason? Should not have been denied. The appearance of money grubbing in the form of fees instead of helping your residents is wrong. ### 1/5 — Ticket *2026-04-14, version 2.2.3* Not letting pay for the tickets ### 1/5 — This app is a scam, state needs to investigate *2026-03-13, version 2.2.3* Everytime I try to submit a payment via check it tries to charge me a credit card fee, state attorney needs to investigate this company I wonder how many millions the stole from their users. When I contact them they say just delete app and account and retry again, I should not have to do that every time I want to submit a payment. This can easily be solved by their devs but for years they have not. ### 1/5 — Does not work *2026-02-26, version 2.2.3* Charges processing fee even when using ACH. Deleted and re-downloaded. Useless ### 1/5 — What a nightmare *2026-02-12, version 2.2.3* Over and over it identifies my bank account as a credit card and tries to charge the fee. Support tells me to delete and reload the app, which I’ve done countless times and still payments fail. After finally getting it to work the amount was not reflective of my current balance and now I owe pennies on numerous property’s taxes which this app won’t pay and the City of Detroit won’t allow payments of less than a dollar. Looks like I have to go downtown and literally pay this in person. ### 1/5 — Bill payment *2026-01-07, version 2.2.3* Month after month I log in to pay my water bill from my saved checking account. The system wants to charge me a processing fee. There should be no processing fee when paying from a checking account. Very frustrating. ### 1/5 — Horrible *2025-12-20, version 2.2.3* I entered my bank account and won’t take the payment, but debit card and a $8 fee took it with no problem. I went to chase bank to see why would deny my bank account. They stated that was the DivDat app not them. ## Most praised reviews (10 highest-rated) ### 5/5 — Convenient *2026-08-04, version 2.2.3* Very easy to use and efficient ### 5/5 — Easy to use *2026-07-31, version 2.2.3* Love this app, it’s a very easy way to have all my city related bills in one place. To keep track of and pay. ### 5/5 — App *2026-05-04, version 2.2.3* The app is convenient but rules slow ### 5/5 — Service *2026-03-19, version 2.2.3* Been using this app for years and comes in handy when paying bills thru the phone ! ### 5/5 — My Credit Card *2026-02-17, version 2.2.3* I am having a hard time paying my bills. I will try to see if I can pay a $1,000 bill. Thank You 🕊️ ### 5/5 — Tax payment *2026-01-09, version 2.2.3* Fast, easy & secure ### 5/5 — DivDat *2025-08-14, version 2.2.3* Convenient and easy to use ### 5/5 — My pay *2025-08-01, version 2.2.3* Everything is so convenient and easy and right at my fingertips. This is great. ### 5/5 — Muy buena app *2025-05-23, version 2.2.3* Es muy útil esta aplicación para pagar biles de agua y taxes de propiedad ### 5/5 — Easy to use and safe time *2025-05-04, version 2.2.3* I recommend it to everyone --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*