# Diversified Benefit Services

> Mobile app for filing health and dependent care benefit claims. (iPhone/iPad app by Diversified Benefit Services, Inc..)

- Source: https://appshunter.io/ios/app/diversified-benefit-services/id1066687684 (this page in markdown: same URL + `.md`)
- Developer: [Diversified Benefit Services, Inc.](https://appshunter.io/developer/1575795947)
- Category: Finance
- Price: Free
- Rating: 2.68/5 from 50 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 12 MB
- Languages: English
- Released: 2016-05-16
- Data updated: 2026-07-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/diversified-benefit-services/id1066687684/reviews.md

## What is Diversified Benefit Services?

File claims on the go! It’s easy, convenient and secure. 

Submit your claims online 24/7 using DBS’s exclusive A.S.A.P.® (Advanced Strategic Administration Program), a safe and quick way to file claims for reimbursement from your Health Care FSA (HCFSA), Limited Purpose FSA (LPFSA), Dependent Care FSA (DCFSA) and Health Reimbursement Arrangement (HRA).

FAST
There’s no quicker way to get reimbursed for your FSA or HRA claims.

CONVENIENT
Day or night, you have access from your mobile phone.

SAFE
You have encrypted access, which is protected and Verisign secured.

COMPREHENSIVE
Submit and document your claim in one easy location.

DBS (Diversified Benefit Services) is a third party administrator providing comprehensive plan design and reimbursement strategies as well as communication and enrollment solutions for FSAs, HRAs, COBRA, Tribal Member Benefits and other customized programs.

DBS services are supported by a robust proprietary software administration system and knowledgeable, customer focused professional staff.

Terms of Use
https://www.dbsbenefits.com/diversified-terms-of-use-mobileapp/


Privacy Policy
https://www.dbsbenefits.com/dbs-privacy-policy/

## Key features

- File claims on the go
- Submit online 24/7
- Secure and encrypted access
- Manage FSA and HRA reimbursements
- Comprehensive claim documentation

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/diversified-benefit-services/id1066687684/reviews.md

### 2/5 — Wow this is the best you can do

*2026-06-24, version 4.1.3*

I downloaded and just started using and it is astounding to me in 2026 this is the best app the developers could come up with. No help/faq section. You submit a claim and then it’s like you never did it. You should be able to see what you submitted and it’s status - ie pending, processing- something. Diversified you paid a team to create this???

### 2/5 — The basics

*2026-03-23, version 4.1.2*

Please for the love of everything let upload pdfs. Just doing photos is useless

### 1/5 — Ugh

*2025-12-07, version 4.1.2*

Can’t do anything , only pulls up a white screen

### 1/5 — Almost useless

*2025-01-27, version 4.0.2*

Flawed and frustrating in multiple areas. Sometimes when you submit a claim, it gives you a notification that it was submitted successfully, but then it never ends up showing up and DBS will say you never submitted anything. You can’t see claims that were submitted, but pending initial review. Often a claim will falsely say there is no date of service. The problem is that when a claim has an issue there is no way you can tell which claim has a problem. It will list the date as
1/1/1900 and then value as $00.01, however, any claim with an issue gets permanently listed as a flagged problem and that unidentifiable flag will never go away, but as I said, you can’t tell which claim, or if it is a new issue or not. This company and app are horrible.

### 3/5 — Evidence upload issues

*2024-11-04, version 4.0.2*

This app would be great except you can’t upload anything but photos, which is not helpful when all EOBs are in PDF form

### 1/5 — Not working

*2024-10-23, version 4.0.1*

Lets me take a picture but not letting me submit a claim. It takes me to a white page that is blank besides a back button and the words submit a claim

### 1/5 — October 2024 update is unusable

*2024-10-20, version 4.0.0*

The previous version of the app was clunky, but it worked. The new version pushed to my iPhone in October 2024 does not allow you submit a claim. The app either logs you out after submitting a picture of your statement, or it takes you to an empty submit claim page after your pictures have been uploaded. This app was obviously designed by people who don’t use it, and it was pushed to production by people who didn’t test it. Please rollback to your previous version ASAP. The new version might have a slightly better UX, but it is little more than vaporware. As someone who relies on this app, this is unacceptable. Please remove this version from the App Store immediately.

### 1/5 — Horrible!!!

*2022-09-30, version 3.0.0*

Logs me out for no reason, password has to be manually entered every time.  Awful user experience!!!!

### 1/5 — Barely Useful

*2022-03-30, version 3.0.0*

Complete waste of time for anything other than submitting a simple claim.

### 5/5 — New updates = full functionality

*2021-12-09, version 3.0.0*

The updated version of this app is what I’ve been waiting for!  I can view my balances on each plan, I can see why a claim is denied, I can see if my debit card is active - this gives full functionality and visibility of my plans!  So excited!

## Frequently asked questions about Diversified Benefit Services

### What can I do with the Diversified Benefit Services app?

The app allows you to easily and securely file claims for reimbursement from your Health Care FSA, Limited Purpose FSA, Dependent Care FSA, and Health Reimbursement Arrangement. You can submit claims online 24/7, document your expenses, and manage your benefit reimbursements conveniently from your mobile phone.

### Is the app secure for submitting sensitive information?

Yes, the app provides encrypted access that is protected and Verisign secured, ensuring a safe and quick way to file your claims. Your financial and personal information is handled with robust security measures.

### What types of benefits can I manage through this app?

You can manage claims for Health Care FSA (HCFSA), Limited Purpose FSA (LPFSA), Dependent Care FSA (DCFSA), and Health Reimbursement Arrangement (HRA). The app is designed to streamline the reimbursement process for these specific benefit plans.

### How quickly can I expect reimbursement after filing a claim?

The app is designed for fast processing, offering the quickest way to get reimbursed for your FSA or HRA claims. While specific reimbursement times can vary based on plan details and claim volume, the system is built for efficiency.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees for using its core functionalities.

## Version history (last 5 releases)

### 4.1.3 — 2026-06-22

Updating dependent frameworks
Small UI / UX updates

### 4.1.2 — 2025-10-29

Fixed bugs related to navigation and claim submissions.

### 4.1.0 — 2025-08-26

Updated Authentication Procedures
Various UI Improvements

### 4.0.4 — 2025-06-04

- Verbiage related to submissions has been updated
- Bugs fixed related to balances showing incorrectly
- Various other updates and fixes.

### 4.0.3 — 2025-06-03

- Verbiage related to submissions has been updated
- Bugs fixed related to balances showing incorrectly
- Various other updates and fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*
