# Divvy — user reviews > 59 indexed App Store user reviews of Divvy by Divvy Parking Pty Ltd, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/divvy/id1066855246/reviews - App overview in markdown: https://appshunter.io/ios/app/divvy/id1066855246.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (18 of 59) ### 3/5 — App does the job with some frustrations *2023-09-26, version 2.5.8* Naturally parking in the right spot is quite important and Divvy certainly misses no opportunity to tell you that. Then they hide the bay you’re booked in, in a tiny font, only in the apps booking section, in light grey on white. If they were to just put aside some cash to fix up the half dozen most annoying issues that people complain about, it would be a big win. Fortunately, each time I’ve needed them, customer service has been fast and excellent. ### 4/5 — Excellent app for cheap overnight cbd parking *2023-04-06, version 2.5.5* Easy to book and use parking station right next to central station and bus stops if you have accommodation in the cbd or need to attend business Commitments all day this app offers cheap alternative parking to motel onsite parking or cbd parking stations ### 1/5 — Hopeless app. Just doesn’t work *2023-02-05, version 2.5.5* Wasted 20 minutes trying to get this to work. Hangs on the welcome screen after login telling me I need never get stressed about parking again. Would be less stressed if i could actually use the app to get parking. The web version is confusing. For example gives contradictory information about open times for the location i was after. None of this exactly fills one with confidence. Even if one could actually get it to work. ### 1/5 — Worst App *2023-01-11, version 2.5.5* This is app creates traffic congestion on the street. The QR code reader cannot read the code properly which takes care to wait long time to get into building. Also it is so stupid that you have to park in specific parking bay. Takes about 10 min to find the allocated bay which is ridiculous. Not the app for this century. This app is suitable for 19th century. ### 2/5 — More functionally please *2022-12-18, version 2.5.5* Hi, It would be good if there was a function to book multiple days similar to the secure parking website. Had to individually book each day which was a bit time consuming, otherwise good app so far, Sincerely, Brett Johnstone of Rochedale ### 1/5 — Complete scam *2022-07-02, version 2.5.3* Drove around for 20 minutes in the carpark trying to find a Divvy parking spot, with none available. Customer support were useless. What a waste of $20! ### 1/5 — Extremely difficult to find spots *2022-06-12, version 2.5.3* The idea is good but I have never been able to find the entrance to the carparks and they are often not at the address listed (I drove around looking for one I booked once only to find that the actual location of the entrance was on a different street). I have found this app very stressful to use and will not be using it any more ### 1/5 — Can’t access lift building *2022-05-22, version 2.5.2* BAD SERVICE!!! I parked in the designated spot on level two and when I got back to the building, no one was there to allow me back into the building. I had to go through the shutter doors and then it didn’t allow me to catch the lift because it was a secured lift access. I had to walk up the ramp to get to my car??! How would a disable person get to their car?!! I called customer service and they did not refund my money. ### 1/5 — Useless *2022-05-10, version 2.5.2* App crashes whenever I click to book. Need to fix asap. ### 1/5 — Unusable *2022-05-05, version 2.5.2* Can’t book parking, app just crashes. Emailed for support and they were unhelpful ### 2/5 — Unable to book *2022-04-19, version 2.5.2* For a couple of days now, unable to book parking. Keeps showing an error message: Having problems connecting to these services, please try again later. ### 1/5 — Keeps crashing - very disappointing *2022-04-15, version 2.5.2* It's a helpful app but keeps crashing when I try to look at the park details. I deleted the app and reinstalled it again but still the same. Frustrating. DIVVY v2.5.2 ### 2/5 — Missing info and crashing *2022-03-14, version 2.5.0* Latest update not showing bay numbers and crashing on clicking booking details ### 3/5 — Enter time and date in and out! *2021-12-04, version 2.4.48* If you need more than 24 hours there is no option. Forget by hour and by day. Just enter time and date and and exit time and dates and let the algorithms do the rest for us! ### 1/5 — Beyond Useless *2021-02-23, version 2.4.28* It’s not even worth reviewing! ### 3/5 — Easy to use *2021-01-14, version 2.4.28* Just a tad annoying that it won’t let you sort bookings to closest date instead of furthest date and it keeps the cancelled bookings in the same list and you can’t filter that out. ### 1/5 — Irresponsible during COVID *2020-08-08, version 2.4.26* I booked a parking space in the city. It was in a hotel with COVID quarantine guests. I don’t feel this is appropriate and that parking facility should not be operational. I informed DIVVY that they need to make it explicit if their parking is in COVID hotels so that users are aware of the risks. Their response didn’t indicate they would take on board my feedback or implement any changes. ### 1/5 — Super un user friendly *2020-07-18, version 2.4.26* Super un user friendly. so hard to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad customer service *2026-05-17, version 2.6.3* Very bad customer service ### 1/5 — Poorly designed app *2025-06-28, version 2.6.3* App icons at the bottom of the screen don’t sit correctly on the area they’re meant to and everything is just kind of off with the app. Needs someone to truly fix the alignment on all devices. I’m using iPhone 16 Pro. ### 1/5 — Absolutely terrible experience *2025-06-08, version 2.6.3* Very disappointed with Divvy Parking. The instructions were unclear and the booking time process was confusing, which ended up causing me to be charged extra. There was no clear guidance on how to adjust my entry or exit time, and customer service was no help at all. I feel like I was unfairly charged due to their poor communication. Would not recommend and will not use again. ### 1/5 — Bug after bug *2025-04-01, version 2.6.3* This is the worst, each day my current carpark details disappear before I get there meaning I can’t see the number of the space or even have certainty I have a booking - so frustrating ### 1/5 — Never connects to server *2025-01-02* App does not work ### 1/5 — Never again. Parker Beware!!! *2024-12-14, version 2.6.3* Tonight, I parked at your facility and, upon returning to my vehicle, was unable to enter the building to access my car with the scan pad not working. I immediately called your customer service line, where I was met with an unacceptable level of assistance. The call taker was unable to escalate the issue to security and, after an unhelpful exchange, her only solution was for me to return home and collect the car the following morning. She then proceeded to hang up on me despite me explaining that sending me home 45min away, was unreasonable. After calling again, I was offered the same inadequate solution, which was neither practical nor acceptable, given my plans for the evening and the following day. While we were negotiating another family turned up in the same predicament with a 1 and 3 year old. By chance a security officer walked by and let us in. It is completely unreasonable to pay for a service and not have access to the vehicle I have parked. This experience has left me extremely dissatisfied, and I will not be using Divvy again in the future. ### 1/5 — This app needs some serious work *2024-04-17, version 2.5.10* DV as a company does a great job providing great locations to park at affordable prices however this app is basically useless. I spent $120 to rent a parking space in box Hill for a month as I was working away from home. The app provides a pin a QR code and supposedly a button to open the gate to the car park. On the first day I tried to park the QR code and the pin failed to bring up a booking on the scanner to enter the car park. Luckily I had arrived early enough to make my way to another car park and pay ridiculous price. I spoke to the customer service team at Divvy, who are unable to resolve the issue and treated me with terrible customer service. Unfortunately I have to call the support team every time I need to enter and exit the car park to get them to manually open the gate and nobody seems interested in fixing the app all the issue with parking at the call centre or via Instagram messages. You’re better off not pre-booking and just parking casually. That way you can tap your card to get in and out of the car park because the app is useless. ### 1/5 — Can be very frustrating *2023-05-26, version 2.5.5* I’ve had good and terrible experiences. Recently I booked a car space with the address of 45 Clarence Street, however only by reading the fine detail did it state that the entrance was on a completely different street. After circling for 25 minutes, I managed to find my way. This frustration was further compounded as you can only book on the hour or 30 minutes past so I paid for nearly 30 minutes of parking, yet wasn’t even occupying the space. Additionally when trying to extend the car spot, it extended it in another parking bay, this requiring me to walk back to the car park and move the car by 3 spaces. In the end, I spent more time finding the pathing garage and moving my car then at dinner with my friends. When trying to explain my frustration with Divvy they just ignored it and essentially said I need to read the fine print. Absolutely terrible experience! ### 1/5 — Misleading times *2023-03-02, version 2.5.5* App does not tell you the time in AM or PM. 24 hour time instead with the morning as preset so no way to know that it is 24 hour time unless you scroll all the way to other hours. Poor design ### 1/5 — dead *2023-02-22, version 2.5.5* app seems to be non functional now so. there’s that!! ## Most praised reviews (10 highest-rated) ### 5/5 — New user *2026-06-28, version 2.6.3* Great location cheapest day rate in town ,opposite the Crown at Darling Harbour Sydney . Easy set up on app, entry exit with QR code no problem Will use again 👍🏼 ### 5/5 — Easy to Use *2023-08-30, version 2.5.8* Have recently started using DIVVY since working in the city and must say the app is really user friendly! Will definitely keep using! ### 5/5 — Great service *2020-03-24, version 2.4.26* I recently needed parking spot at work and a colleague suggested Divvy. I downloaded their app and everything was so easy. Great rates and lots of options for parking and period of time eg daily, weekly etc. Very professional and when asking questions they were quick to respond. Would highly recommend and will be back to booking a parking spot soon!! Thanks Divvy!! ### 5/5 — Divvy Customer Service *2020-03-23, version 2.4.26* Customer service is great - responsive and polite - everything actioned quickly and with grace. Many thanks and keep up the great work!! ### 5/5 — Great app *2020-01-19, version 2.4.26* I find this app easy to use and convenient for when I need to book a park. The prices are reasonable and the customer service team are always quick to help. Thanks! ### 5/5 — Great customer service *2019-12-12, version 2.4.26* Easy to use app that works well for my needs (premium pass). Very responsive customer service when I forgot to scan on my way out. ### 5/5 — Best Parking In Sydney and Great Customer Service *2019-11-28, version 2.4.26* The parking rates in Sydney are good, entry to car parks is generally seamless although sometimes the readers struggle to pick up the QR code unless held just right. Its awesome knowing I’ll always get my park if I’ve booked it. On the one time I’ve had to contact customer service they were super responsive and made things easy. As far as the app goes its not the prettiest or fastest on the market but it does what it is designed to. ### 5/5 — Great service safe parking *2019-10-15, version 2.4.001* Wow how easy was that to find a great affordable & safe parking space through you guys!! Will definitely be using you again for future parking! And recommending you to anyone that asks for parking in the future!! Thanks again for making things easy!! ### 5/5 — Great service! *2019-09-10, version 2.4.001* This is a super user-friendly App and customer service I received recently was fantastic! ### 5/5 — Amazing service and app! *2019-08-13, version 2.4.001* This app and service is a god send, so thankful that someone has come up with it. And to top it off, too have a user friendly app... amazing! Not to mention the helpful customer service if you have any questions. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*