# DIY Appliance Repair — DIY Appliance Repair > Video chat with appliance technicians for DIY repair guidance and parts. (iPhone/iPad app by Face To Face DIY.) - Source: https://appshunter.io/ios/app/diy-appliance-repair/id1179664437 (this page in markdown: same URL + `.md`) - Developer: [Face To Face DIY](https://appshunter.io/developer/1071723561) - Category: Utilities, Business - Price: Free - Rating: 4.73/5 from 15 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 12.1 · 20 MB - Languages: English - Released: 2016-12-05 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/diy-appliance-repair/id1179664437/reviews.md ## What is DIY Appliance Repair? Video-chat with an Appliance Technician! Ask questions on how to diagnose, repair, part installation, or wether or not an appliance is worth fixing. First 5 min FREE when you download today! We walk you through how to fix your appliances. This is not rocket science so roll up your sleeves and Do It Yourself! Diagnose and repair like the pros! Not sure why your household appliance is not working right? Need help diagnosing an error code? Looking to save $$ hundreds $$ with every repair? Not sure if the appliance is still worth fixing? Need a second opinion on a service call? Nervous to have a stranger in your house? The app is user friendly and easy to use. Sign up for FREE Choose the appliance you want to repair. Schedule a service session with our Factory Trained Appliance Technicians. Then……DIY……. And save hundreds with our help! FYI - DIY Appliance Repair is also a parts house, we can ship parts to your doorstep if parts are necessary for repair. ON AVERAGE OUR CUSTOMERS SAVE BETWEEN $160-$250 ON EACH REPAIR. When you buy time with DIY Appliance Repair it is your time for one year, you don’t lose what you don’t use. FIRST 5 Min FREE For additional time with a technician prices are below. (Prices subject to change at any time) Users purchase time with a technician and receive a free extra 5 minutes once they sign in. The time you purchase is yours for one year from the purchase date, so if you do not use all your time in the first service session, save it for a future repair. Online videos and forums are handy, but they do not address your specific issue that you are facing with your specific appliance. There is no “one fix” for all different models of appliances. Sometimes all you need is someone with the expertise and knowledge to guide you step by step through the diagnosis so that you can get through your repair. FTF DIY currently supports most major brands, and will be expanding this list in the future. We currently support service for washers, dryers, dishwashers, microwaves, ovens, ice makers, refrigerators, cooktops, and trash compactors. Our Knowledge, Your Hands! ## Key features - Video chat with appliance technicians - Appliance diagnosis and repair guidance - Part installation assistance - Appliance worth-fixing assessment - Direct parts shipping - Save money on repairs ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/diy-appliance-repair/id1179664437/reviews.md ### 5/5 — Incredible service. Save money! *2022-02-16, version 2.5* These guys are incredible. I spent $6 to get a dishwasher fixed. $12 to get a stackable dryer fixed. They are super knowledgeable and way generous with their time. If you are even remotely handy, download the app and ask them for help. ### 1/5 — Won’t Allow Me to Sign Up *2020-06-04, version 2.3* I downloaded this app today and attempted to sign up. Very buggy. When attempting to create an account it claims that I already have an account, check my email. But I get no emails. When I’m on WiFi and I try and process a forgot password request, it tells me I’m not connected to the internet. When I turn off WiFi and try the same process, the app gets stuck and crashes. I’ve never used this service before and I don’t have an account. ### 5/5 — Peace of Mind *2018-01-25, version 1.0.3* A buddy of mine referred me to this app. In my opinion, it is the online urgent care physician visit of the appliance world. I was smelling hot glue smells coming from my range. I will tackle almost any do it yourself project. I don’t care if things flood. I don’t care if things get really dirty or go un-fixed for a few days. However, I really care if I am messing with possible fire. Burning glue gun smell was enough to make me go fetal position. :-) I set up my appointment and he had me do a few preliminary checks. He had me check the element to see if there was anything burned on and also take a look at the circuitboard. He couldn’t see anything from his vantage point, but he assured me there was no risk of fire and that whatever smell it was with dissipate in a few days. After that reassuring advice, well worth the cost of admission, I took a closer look. There it was! A big grease spot that I couldn’t see. I cranked up the oven for about 20 minutes and it burnt right off! I was cautious in his advice that nothing would burn down, and I needed to “trust but verify.” I’m so glad to have used them. I saved $50. I should’ve looked closer. 🤣🤣☺️☺️ -Mason Mortimer ### 5/5 — Happy customer *2017-12-27, version 1.0.3* Nicest owners in the appliance repair business. Most professional and best experience I have ever had especially in a stressful situation, like when my washer broke down right before my baby was born! Thanks, face to face! ### 5/5 — Repair Man On Demand *2017-10-25, version 1.0.3* What a great app. I had an issue with my dryer so I called DIY Appliance. After talking to Vince he said “check out our app and FaceTime me so I can see what you’re looking at.” It was so cool, I could show him exactly what I was looking at and he immediately new what was wrong. He even had the part I needed in stock. This is more then an app, it’s a great tool. Wayland Collins ### 5/5 — Best app ever *2017-10-03, version 1.0.3* I woke up this morning to a 2 year old fridge that wasn’t cooling and all my food was quickly going bad. I called 5 local repairman and the soonest I could get one was 2 days. Ya right, 2 days no fridge with 3 kids. Sorry not going to work. A friend recommended FTF-DIY so i downloaded the app and connected with a service tech. Now... I am the least handy guy ever. I’ve never changed a car battery. But the tech assured me I could do the job, so I gave it a shot. My fridge had 2 problems, a non working circuit board and a bad inverter. The tech diagnosed my problems, gave me the part numbers of the parts I needed, where to buy them (because I was not local to the tech) and how much I should pay for them. I ran got the parts, FaceTimed the tech back and he walked me though exactly how to replace both parts, set by set... and BOOM it worked. Parts cost me $280... a repairman would have charged $700+ and I would have lost all my food waiting 2 days for them to show up. This app is the best. If I can DIY a repair and save money then anyone can. I moved this app to my home screen for future use. ### 5/5 — Awesome App and Awesome Service *2017-06-30, version 1.0.3* This App made for a great DIY experience! The tech helped me through the whole process of trouble shooting the problem and diagnosing what would be the best way to fix it. I will definitely use Face to Face DIY again!! ### 5/5 — User *2017-02-12, version 1.0.3* Thanks for this wonderful app. I just signed up and the whole process was just minutes. The tech that answered my request was professional knowledgeable and courteous. This service will be a great help to many people. Thanks FTF DIY!!! ### 5/5 — RCahalan, Corona, CA *2017-02-11, version 1.0.3* We have used this service now for fixing two different appliances and it was so easy and a whole lot less expensive that calling someone out! I'd recommend this service anytime! ### 5/5 — Best DIY ever! *2017-02-10, version 1.0.3* Love the ease of this DIY approach! Extremely friendly and experienced techs! This will be my "go to" app for all my appliances repairs going forward! ## Frequently asked questions about DIY Appliance Repair ### How does DIY Appliance Repair work? DIY Appliance Repair connects you with factory-trained appliance technicians via video chat. You can ask questions about diagnosing issues, repairing parts, or determining if an appliance is worth fixing. The app guides you step-by-step through the repair process. ### What appliances does DIY Appliance Repair support? Currently, DIY Appliance Repair supports most major brands and service for washers, dryers, dishwashers, microwaves, ovens, ice makers, refrigerators, cooktops, and trash compactors. The list of supported appliances is expected to expand in the future. ### How much does it cost to use DIY Appliance Repair? The app is free to download and sign up for. You receive the first 5 minutes of a video chat session for free. Additional time with a technician is purchased, with prices subject to change. Purchased time is valid for one year. ### Can I buy appliance parts through DIY Appliance Repair? Yes, DIY Appliance Repair also functions as a parts house. If parts are necessary for your repair, they can be shipped directly to your doorstep. ### How much money can I save with DIY Appliance Repair? On average, customers save between $160-$250 on each repair by using DIY Appliance Repair. This is achieved by diagnosing and fixing issues yourself with expert guidance, avoiding costly service calls. ### Is the time I purchase with a technician saved if I don't use it all? Yes, any unused time purchased with a technician is yours for one year from the purchase date. You can save this time for future repair needs, ensuring you don't lose what you don't use in a single session. ### What makes DIY Appliance Repair better than online videos or forums? Unlike generic online videos and forums, DIY Appliance Repair provides personalized guidance from experienced technicians who can address your specific issue with your specific appliance model. There isn't a one-size-fits-all solution for appliance repairs. ### What is the age rating for DIY Appliance Repair? DIY Appliance Repair has an age rating of 4+, making it suitable for a wide range of users interested in home maintenance and repair. ## Version history (last 1 release) ### 2.5 — 2021-04-14 Bug fixes and new design experience IOS 14.0 Support Provided! New Exciting Features! 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Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*