# Djinni — Augmented Reliability

> Augmented Reliability (iPhone/iPad app by SpectralBot.)

- Source: https://appshunter.io/ios/app/djinni/id6447183023 (this page in markdown: same URL + `.md`)
- Developer: [SpectralBot](https://appshunter.io/developer/1662599838)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 420 MB
- Languages: English
- Released: 2023-09-29
- Data updated: 2026-06-24
- User reviews in markdown: https://appshunter.io/ios/app/djinni/id6447183023/reviews.md

## What is Djinni?

Djinni — AV Troubleshooting Made Simple

Transform your smartphone into a powerful AV troubleshooting tool with Djinni's cutting-edge augmented reality technology. Part of the SpectralBot Platform, Djinni is designed specifically for pro-AV professionals who need instant, reliable solutions.

KEY FEATURES

* Universal Compatibility: works seamlessly with any AV equipment regardless of manufacturer — video, audio, lighting, network, and power systems all in one app.
* AR-Powered Diagnostics: point your camera at any device and see critical information overlaid in real-time: settings, alerts, status indicators, and documentation, all visible through your screen.
* Instant Problem Detection: identify technical issues in seconds with a holistic system view that highlights faults across your entire AV installation.
* Remote Expert Support: share live views or snapshots with specialists for guided resolution — all without exposing your equipment to the internet.
* Centralized Documentation: access user manuals, specifications, diagrams, and technical documentation instantly — no more hunting through paperwork.

SOLVE PROBLEMS FASTER

* Reduce service calls: turn hours-long troubleshooting into minutes
* Empower any user: no specialized AV expertise required
* Minimize downtime: fix issues in real-time to keep systems running
* Secure by design: your equipment stays completely isolated from the internet

HOW IT WORKS

Simply scan the SpectralBot QR code on your AV system to instantly connect Djinni to your installation. The app provides a complete overview of all connected devices, using AR to overlay critical information directly onto your camera view.

Whether you're a system integrator, AV installer, or facility manager, Djinni puts professional-grade troubleshooting power in your pocket.


## Version history (last 5 releases)

### 26.4.2 — 2026-06-02

Minor configuration changes

### 26.4.1 — 2026-04-30

Added features:
- Ability to enable flash light in camera mode.
- Device address is now shown in the overview cards.
- Ports for a device are now available in the detailed view.
- Ask AI assistance for a specific device. 
- References by AI assistant are now clickable (device, document, ...)
- Added network adapter dropdown when scanning for devices.

Added devices:
- AMX N-series
- AMX NX controllers
- AMX MKP
- AMX EXB-REL8
- BSS Soundweb London BLU
- LG displays series
- Antratek relays
- GUDE smart PDU's
- Crestron API
- Bose ControlSpace processors
- Bose ControlSpace Dante endpoints
- Colorlight X-20
- Barco Eventmaster
- Lightware Gemini - added stream preview
- IDK FDX switchers - extended support to other models.

Improvements:
- Added colours to pop-up messages.
- Placing AR windows during setup is now easier.
- Grabbing AR windows is now easier.
- Bug reports can be created offline, and pushed to the cloud later when online.
- Password fields now have a "show" button.
- Improved detection of network going offline/online

### 26.2.1 — 2026-01-29

FEATURES

• Automatic language detection: The app now matches your user profile language.
• Undo functionality: Added an "Undo" button in the system overview.
• Cancel discovery: You can now cancel discovery during device setup.
• Expired license indicator: Easily identify expired systems in the list view.

INTEGRATIONS

• BrightSign OS
• Cisco Webex Room Kit
• ISAAC
• Logitech Rally Bar
• Disguise: Added SMC support.
• AirPlay: Now shows Ethernet and HDMI connections.
• AVer Cam Pro: Added support for AVer Cam Pro3.


IMPROVED

• General performance optimizations.
• Improved port interaction in AR mode.
• Clearer prompts when permissions are rejected.
• AI loading spinner no longer obstructs the view.
• Better feedback when scanning QR codes.


FIXED

• Resolved connection issues for devices with specific language settings.
• Fixed test pattern configuration for Helios.
• Samsung SBOX: Fixed unresponsive brightness controls.
• Lightware Gemini GVN: Improved connection stability.
• Barco ClickShare: Fixed incorrect USB ports + improved stability of connection.
• Fixed SSO sign-in return issues.
• Fixed Wi-Fi SSID display on newer iOS versions.
• Prevented duplicate support tickets.
• Addressed general UI overlapping issues.

### 25.11.1 — 2025-11-17

# New features
- Revamped design of device cards for showing connection state.
- Implemented SSO (sign-in with Google).
- "Golden state" allows a technician to take a snapshot of an ideal working state to compare against.
- Application is now available in the following languages: NL, FR, EN, DE, CH (simplified mainland).
- Devices that are acting up can now be disabled using the "disconnect" button. 

# New integrations
- BenQ RE series
- Yealink MCoreKit-C5U
- Lenovo MTR SNMP
- PixelHue Q8
- Megapixel Omnis
- Aja Kumo 32x32 SDI
- Visual Productions LPV 2

- Implemented reboot for Biamp TesiraForte
- Updated existing Shure integrations

# Improved
- Ability to follow up with the AI-agent.
- Speed & accuracy of AI-agent processing.
- QR code scanning is more reliable.
- Energy usage optimizations.
- Loading time of device list.

# Fixed
- An issue where devices with self-signed certificates for web access did not load.
- An issue where custom devices would show as "online".
- Patch for some Android tablets that did not process camera image correctly.
- Biamp TesiraForte did not connect to AVB versions
- Some Shure devices did not reflect ports properly

### 25.9.1 — 2025-10-07

New features:
- Search for a device in the system overview
- Auto-generated AR for all devices
- Supported devices can now seamlessly discover each other on the network
- Wi-Fi network is shown when adding a device 
- Connection status for the internet when adding a device
- New discovery support for devices that require configuration
- The option to define a custom range for scanning IP's
- “Custom” devices that act as a placeholder for unsupported devices
- Configuration for devices now includes some information from our knowledge base, on how to set it up and add a device.
- Added dedicated matrix switching view for devices that support it
- Added video preview in detailed view for devices that support it

New integrations:
- Barco Pulse projectors
- Barco PJlink projectors
- Barco ClickShare Bar CB PRO
- Barco IO gateway
- AJA KUMO
- Biamp TesiraForte AVB VT4 & DAN VT4
- Blustream IP300UHD-TX & IP300UHD-RX
- Blustream ACM210
- Bose VB1
- Colorlight EV2 & EV4
- Devantec DS2824
- Extron DMP128 Plus & C AT
- Extron DMP128
- Lightware RAP-B511
- Novastar VX Pro Series
- Q-SYS NV Series
- Q-SYS NC Series
- Q-SYS Core Series
- Q-SYS SPA-QF60X4
- Samsung QMC Series
- Samsung QHB Series
- Samsung QHC Series
- Samsung QBR Series
- Samsung QBC Series
- Samsung QER Series
- Samsung SHC Series
- Siemens PAC 3220
- Shure P300
- Shure ANIUSB
- Shure MXA920
- Sony Bravia Professional Display
- Visual Productions DaliCore
- Visual Productions LPU 2			
- Ubiquiti UAP-AC-LR

Improvements & Fix:

- Improved performance and energy usage while using AR
- Adding AR has been made more user-friendly
- Worked on support call stability
- Added echo cancellation when calling through remote assistance	

- AVer: Added USB ports
- Colorlight: Brightness was not reported correctly
- Disguise: In some cases the integration would not connect
- Lightware GVN: Video preview support
- Modulo Pi: Updated integration to support new API features
- Novastar COEX: would not connect after uptime was too long
- Panasonic TH-series: LAN & USB port did not have a physical connector defined
- Panasonic projector: Added support for RQ25KEJ
- Poly Studio X70: Fixed connection issues
- Q-SYS Nano: not discovering children
- Shure MXA: Added channel metering
- Shure MXW: Added channel metering
- Ubiquiti UDM: Added locate and reboot support
- Ubiquiti: Image for Ubiquity devices is loaded dynamically, showing the actual device
- Ubiquiti UDM: was adding itself as a child
- Windows SNMP: Improved stability

- Fix: An issue with the MAC-address, software version and serial number not being saved 
- Fix: Skipping the onboarding causes rotation issues
- Fix: Users with “viewer” membership could not see actions in AR anymore
- Fix: Found some specific issues when using the “load system” feature

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*