# DK Eyewitness Audio Walks — user reviews > 29 indexed App Store user reviews of DK Eyewitness Audio Walks by Dorling Kindersley, rated 1.50/5 from 17 ratings. - Source: https://appshunter.io/ios/app/dk-eyewitness-audio-walks/id1125362195/reviews - App overview in markdown: https://appshunter.io/ios/app/dk-eyewitness-audio-walks/id1125362195.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 13 ## Newest reviews (15 of 29) ### 1/5 — Does not scan *2022-01-29, version 1.4.20* Does not scan 2022 edition of the New York City ### 1/5 — Don’t bother. *2020-10-05* The scanner doesn’t work. Total waste of my time. ### 1/5 — The scanner doesn’t work. *2020-10-05* I’ve tried to scan the barcode on the back of book to link app and book. The scanning didn’t work. ### 1/5 — Does not work on NY 2010 edition *2019-09-06, version 1.4.9* Will not scan the barcode on the back of the 2010 edition of the New York guide to unlock all the walking tours. Useless. ### 1/5 — The barcode will not scan - where is support? *2019-07-18* I was very excited to try this because I have always loved the DK Eyewitness books. I can’t even find a place to request help for the app. I’m hoping this review will find it’s way to support and they will contact me (and everyone else) to explain how I can get access to the rest on the maps that supposed to be available. ### 1/5 — Super Disappointed *2019-06-05, version 1.4.9* Bought the book partly for the advertised walks with this app and it doesn’t even work. Paid a bit more for the guild thinking’s I was getting this feature and now it’s not even there. Feel ripped off. These guys need to get their stuff together. Does not work!!! ### 1/5 — Doesn’t work *2019-04-12, version 1.4.9* App doesn’t function. Simple as that ### 1/5 — Complete waste of time. *2018-10-10* Don't bother. ### 1/5 — Book scanning Fail !!! *2018-10-01, version 1.3.2* Bought the 10 things book for our tour of London & excited to get the walking tour feature working on the phone. The app won’t scan... ... tried to sign up to the mailing list ... FAIL .... There clearly is no desire to make the app iOS 12 friendly. Don’t bother downloading it... it’s clearly not part of their digital strategy. Go get the TimeOut app, at least the maps and events work over there. ### 1/5 — BarCode or App is not working *2018-09-14* I thought it was only me that the app did not work, but now I see that happens to many people to, I hope they fix it, I bought my guide to have it in the app and I can not. ### 1/5 — Maps won’t download *2018-09-05* Live the books! And was excited to see the app with audio walks available.... unfortunately the scanner does not recognize your barcode and thus no downloading 😞 ### 1/5 — Bar Code scan does not work *2018-07-29* The app does not scan the barcode on the back inside cover to download the audio for guided walks. Tried with Wifi and with only LTE, as well as completely closing the app. Simply does not work and needs fixing. ### 1/5 — Bust *2018-06-18* App won’t scan the barcode. What other rating can you possibly give an app that fails to work in any way? Highly disappointed, the travel guide I bought was partially chosen because the app that went with it. ### 1/5 — Won’t scan code to download walks.....so completely useless.. *2018-05-19* The App will not scan the book barcode. ### 1/5 — Walking tours won’t download *2018-03-05* I have scanned my copy of the 2018 London guide, which then takes me to the walking tours section of the app, but none of the tours will download. (And don’t insult my intelligence by asking me if I’m connected to the internet. Of course I am.) ## Most critical reviews (10 lowest-rated) ### 1/5 — Barcode for NYC book doesn’t scan *2024-05-03* Does this ever work? ### 1/5 — Barcode doesn’t work *2023-08-14, version 1.4.20* Barcode doesn’t work so the audio version isn’t an option… very disappointing. ### 1/5 — Not working *2023-03-27, version 1.4.20* You can’t make the app of which main premise is to scan a barcode form the book and not be able to scan a barcode from the book! ### 1/5 — App only works with London and NY *2023-02-03* I see from other reviews that this app is horrible. I downloaded the app to use with my French Phrase Book and the only options are London and New York. There is no option to add another language or location. ### 1/5 — Can’t scan the barcode *2023-02-01, version 1.4.20* Was looking forward to listening to these but just unable to scan the code. ### 1/5 — Dk eyewitness *2023-01-20* The book is fine but I am unable to use the scanning feature in the Audio walks app ### 1/5 — Doesn’t work *2023-01-20, version 1.4.20* Scanned the book code to unlock walls but audio guide “download failed”. Tried several things including deleting the app and downloading again, but no change. And it looks from the comments here that this isn’t a new issue ### 1/5 — Barcode doesn’t work *2022-11-26, version 1.4.20* Why aren’t they fixing this? ### 1/5 — No zero star available *2022-10-30, version 1.4.20* Such a disappointment that whilst the books are so good this (excellent idea) free walking door simply doesn’t work. Brand new NYC book. Brand new app download and the barcode won’t scan. Also to download the ‘free’ walks you have to buy the london guide! Why would I want a london guide when I live there and want to know about NYC? Come on guys you’re better than this …. ### 1/5 — Rubbish *2022-05-20, version 1.4.20* Bought brand new 2022 New York guide and doesn’t even scan barcode, so totally pointless. They should be done for false advertising!! ## Most praised reviews (4 highest-rated) ### 5/5 — Good service *2017-09-21* DK printed travel guides have been my go to guides for years, the app continues the highly informative guides. I initially had a problem with the app: DK was exceptionally responsive and provided suitable explanations. **Developer response:** Dear HMarko, so sorry to hear that you had issues accessing the free walk. If you send us an email (dkdigitalpublishing@gmail.com) with details regarding this issue we should be able to resolve this for you. Kind Regards, DK Digital Team. ### 5/5 — Wonderful companion *2017-07-27, version 1.1* Great app to help bring the history of your location alive. I used the London one which was very detailed, informative and nicely split up into different steps clearly labelled and located. The audio is detailed, clear and very informative, full of novel little details. ### 4/5 — Loaded no problem *2019-01-05* I had no trouble loading the app or scanning the barcode ### 2/5 — Tours won’t download *2018-02-24* I recently bought the NYC guidebook and was excited to see I could use this app for some guided walking tours. I’ve tried downloading the tours while using WiFi. I’ve tried downloading with the WiFi off. Neither are working. Please help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*