# DK Horse Racing & Betting — user reviews > 115 indexed App Store user reviews of DK Horse Racing & Betting by DraftKings, rated 4.70/5 from 8,021 ratings. - Source: https://appshunter.io/ios/app/dk-horse-racing-and-betting/id1635610869/reviews - App overview in markdown: https://appshunter.io/ios/app/dk-horse-racing-and-betting/id1635610869.md - Rating breakdown: 5★ 6,815 · 4★ 620 · 3★ 213 · 2★ 75 · 1★ 298 ## What do users think of DK Horse Racing & Betting? Overall sentiment: negative **Pros** - ⭐ Awesome app - 🚀 Quick and reliable functionality - 👍 Clean and easy to use interface - 💻 Great live feeds **Cons** - 🐛 Clunky and difficult to navigate - 💰 Expensive deposit and withdrawal fees - 🤔 Misleading promotions and bonuses - 🤯 Terrible customer service - 🔒 Restrictive withdrawal policies - 🕰️ Slow withdrawal processing times **Commonly reported bugs** - Account lockouts and access issues - Disappearing bets and missing race results - Broken progress trackers and promotional features **Most requested features** - More detailed horse and race information - Ability to view betting odds and potential payouts - Improved transaction history and bet tracking - Seamless integration with other DraftKings platforms ## Newest reviews (15 of 115) ### 2/5 — Can't log in *2026-05-02, version 3.30.2* Requires sending a code to my phone but I don't get the code so I can't sign in. Stupid. ### 2/5 — App hard to move around *2026-05-02, version 3.30.2* Hard to move in app Does not easily show balance ### 1/5 — Don’t use this app *2026-04-04, version 3.28.1* I was trying to withdraw $40, they made it so difficult and wouldn’t give me my money. Now I can’t even login. I will no longer use any draftkings apps until I get my money back!! ### 1/5 — UX/UI is God awful *2025-11-12, version 3.24.1* Arguably the worst app layout and experience I’ve ever seen in my life. Everything is cluttered, there’s no flow, there’s no rhyme or reason to how races and tracks are laid out. Multiple steps to do simple things and an horrific color scheme makes it visually unappealing ### 1/5 — Severely lacking in all the wrong places. *2025-11-07, version 3.24.1* No issue with money as others have stated. My issue is that the interface feels like a 14 year old, taking a “build your own app” class, built it. Results are impossible to compare to your wagers, particularly on multi-race bets. It’s the most basic, non-user friendly horse racing app out there. Do yourself a favor and grab TVG, they are light years ahead of DK, it’s not even close. ### 1/5 — Liars *2025-10-05, version 3.24.1* I have screenshots of a conversations with Customer Service and the guy told me that my bet on a horse to win, ‘excluded all win bets’. It only got worse from there. After about an hour or so my bet issue was resolved on its own. Absolutely worst customer experience I’ve ever had, If you have a problem with a bet, good luck your on your own. ### 1/5 — They False Advertise Promotions and do not honor them *2025-07-18, version 3.22.0* Twice over about a week and a half I did not get credit for bet and get promotions. I contacted them the second time and for days got nonsensical answers, such as we paid this out on a certain date and time. The problem with that was that the payout they referenced was days before the one I reported which clearly had the date in the report. Finally they acknowledged that I met the requirements and would pass along to those who supposedly remedy these things. They never made it right. The only horse racing app who has ever done this to me and the worst customer service I have encountered with any sports betting site. Definitely many preferable options out there. ### 1/5 — Absolute Scam *2025-06-24, version 3.20.0* Would give this 0 stars if that was an option. App is the slowest and clunkiest I’ve ever experienced from any gambling app. The promos don’t register after opting in. Opted in, followed rules, and was not paid out. Customer service takes days and days to reply, and basically tells you tough luck. Beware of loading any real money on here. Such a disappointment and complete opposite of the normal DK app. NYRA app in NY is 100x better, along with the FD racing app. Hope this helps someone else not get scammed like I did! ### 1/5 — Worst horse betting app *2025-05-17, version 3.20.0* Absolute trash! TVG is so much better. ### 1/5 — Paying for PP *2025-05-17, version 3.20.0* I just bet 50$ on a race can’t get free PP ### 1/5 — Could not withdraw - BEWARE! *2025-05-05, version 3.20.0* I'm a first-timer here and was shocked when a) their app didn't allow withdrawal, b) the mail-me-a-check option didn't work, and c) their customer service was non-existent. I'm more worried about looking out for others than the money I can't withdraw. ### 1/5 — Can’t get money out or see bets *2025-05-04, version 3.20.0* Had trouble adding money, seeing my account, seeing bets placed, seeing results of previous bets, etc. Do not recommend ### 1/5 — Worst betting app ever *2025-05-04, version 3.20.0* Worst betting app ever. Scam charges. Takes forever to pay out. Not easy to find place bets. 0/5 but it made me give it a start. ### 1/5 — Stick to the Sportsbook. *2025-05-03, version 3.20.0* Delayed uploading my money so I tried a couple times, then it added the money and made it non refundable. Ridiculous ### 1/5 — Garbage app *2025-05-03, version 3.20.0* Two years in a row I’m unable to deposit money and wasn’t able. This app is horrible. It’s never worked. They hate money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Basic Info *2026-06-12, version 3.31.0* Absolute basic info . Could put more effort in to this app! ### 1/5 — Won’t let me bet *2026-06-06, version 3.31.0* I have a draft kings acct. I download this only for triple crown races. For some reason it flagged either my location or my age and won’t let me bet. I’m eligible on both. ### 1/5 — Terrible service *2026-05-24, version 3.30.2* I hope no one ever joins this platform again. DK Horse is such a horrible website. They ripped me off so many times. I see all the same stories here. I paid for horse racing product the other day and it charged me twice. I contacted customer service and they only gave me credit for $3.25. Which I should’ve got credited. $6.50. Can’t wait till DK Horse becomes DK racing. Twin inspires is one of the worst platforms. And I’m glad I’m not affiliated with them anymore. Such a classless platform. ### 1/5 — Awful withdrawal process *2026-05-21, version 3.30.2* the only withdrawal options are through bank transfer or a check in the mail. bank transfer requires multiple business days to process and I was just notified that there was an error during the transfer and I’ll have to restart the whole process, so it will at the least be well over a week before I receive funds. ### 1/5 — Broken *2026-05-21, version 3.30.2* Doesn’t work says not available in my area I’m in Ohio. ### 1/5 — Format *2026-05-16, version 3.30.2* I am using this app because of Ksr. Look at other horse racing apps and you’ll see this app needs some work ### 1/5 — Don’t Use Draft Kings or Any of Their Products, Scam Company *2026-05-04, version 3.30.2* I’ve used this app for a long time and lost thousands without any issues. The one time I finally win (about $180 on a horse race), my account suddenly gets flagged for “multiple accounts.” Here’s the problem: I was previously told by their own support team to create a new account using my real name for verification, and that my old account would be closed. I followed those instructions exactly. Now, instead of honoring my winnings, they’re saying I violated their “one account per person” policy and voiding the payout, only refunding my original deposit. So this issue didn’t exist when I was losing money for years, but it appears immediately after a win? Very disappointing experience. If you use this app, be aware that account issues may only come up when you try to withdraw winnings. ### 1/5 — Scam *2026-05-03, version 3.30.2* They’ll take your money but make it impossible to withdrawal ### 1/5 — Slow *2026-05-02, version 3.30.2* Taking forever for the payout from the Kentucky Derby ### 1/5 — Bad interface *2026-05-01, version 3.30.2* Why do i have to download a separate app for this, on fanduel i can just hit the horses tab and it takes me right to every race happening with a video feed, and all my money thats in my account comes with me, on draft kings my money is separate between the apps, not to mention they wanted me to send them a license pic? I dont even like fanduel but its so much more simple to use if you want to bet on horse racing, i dont get it. ## Most praised reviews (10 highest-rated) ### 5/5 — Horse Bets *2026-05-02, version 3.30.2* Good transaction speed, great options. ### 5/5 — I like it *2026-05-02, version 3.30.2* Easy betting ### 5/5 — A+ *2026-03-21, version 3.28.1* Love it ### 5/5 — Review *2025-08-24, version 3.22.3* Needs to get in landscape mode. It works amazing from web browser. Needs to be more like FanDuel and NYRA bets for the iPad. ### 5/5 — Withdraw/Promo *2025-05-04, version 3.20.0* So like Your Sister Company DraftKings Sportsbook You should allow to withdraw on the card that the Customer deposited with! Secondly w/ Promo’s should be more “Transparent” in how the process works and be very clear & concise so that Loyal or New Customers understand. Thanks! ### 5/5 — Great *2025-03-30, version 3.19.0* lfg ### 5/5 — For everyone complaining about withdrawals lol *2024-10-07, version 3.13.2* If you use DK all you need to do is make sure you have a daily fantasy account app or sportsbook. If your using the horse racing app and have delays just use your other platforms to move your funds. Takes 5 minutes or less for me and have been using the app since day 1. ### 5/5 — Easy fun *2024-08-18, version 3.12.2* Easy to navigate. ### 5/5 — Payouts *2024-06-08, version 3.10.0* Payouts for each bet should be shown! ### 5/5 — Great app *2024-05-16, version 3.10.0* I didn’t think a horse betting app could be like this. The live video is exceptional and the payouts are immediate! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*