# DKN Cloud NA

> Remote control and monitoring for Airzone DKN NA connected Daikin AC units. (iPhone/iPad app by Corporacion Empresarial Altra SL.)

- Source: https://appshunter.io/ios/app/dkn-cloud-na/id1444432503 (this page in markdown: same URL + `.md`)
- Developer: [Corporacion Empresarial Altra SL](https://appshunter.io/developer/669410460)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.50/5 from 96 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 28 MB
- Languages: American English
- Released: 2019-05-24
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dkn-cloud-na/id1444432503/reviews.md

## What is DKN Cloud NA?

The Airzone DKN Cloud NA app can control and monitor your Airzone DKN NA (american market) connected to Daikin air conditioning units (SkyAir and VRV)*.
 
Important: this app is not compatible with the Airzone DKN WServer device.

Features: 
- On and off. 
- Setpoint temperature. 
- Operation mode. 
- Fan speed. 
- Air direction. 

You will also be able to create schedules and invite users to control your unit. 

For further information, please, visit http://dknna.com

(*) Compatibility based on the Daikin indoor unit.

## Key features

- On and off control
- Set temperature
- Operation mode selection
- Fan speed adjustment
- Air direction control
- Create schedules
- Invite users

## What do users think of DKN Cloud NA?

Overall sentiment: negative

**Pros**

- 👍 When it works, it's fine
- 👍 Mini split system itself is good

**Cons**

- 🐛 Constantly loses connection
- 🐛 Unreliable cloud service
- 🐛 App is dated and needs a refresh
- 🐛 Frequent login issues
- 🐛 Inconsistent set point temperatures
- 🐛 Poor performance
- 🐛 Difficult to reconfigure units
- 🐛 Lacks basic features
- 🐛 No customer support
- 🐛 Dangerous temperature fluctuations
- 🐛 App is slow and antiquated
- 🐛 Randomly changes settings
- 🐛 Bluetooth connectivity issues
- 🐛 Units randomly go on standby
- 🐛 Error messages without explanation
- 🐛 Incompatible with older iPhones
- 🐛 No status page for server issues
- 🐛 Third-party connections break
- 🐛 App doesn't sync with physical thermostats
- 🐛 Units frequently show not connected
- 🐛 Can't create an account
- 🐛 Error messages on login
- 🐛 No Celsius option
- 🐛 No dark mode
- 🐛 No geofencing/location awareness
- 🐛 Fan speed control missing
- 🐛 Scheduling issues
- 🐛 Manual control not working
- 🐛 No current temperature reading
- 🐛 Doesn't replicate remote functionality
- 🐛 App is unusable
- 🐛 Glitchy operation
- 🐛 Rookie product
- 🐛 Pure junk
- 🐛 Complete waste of time
- 🐛 Nearly worthless
- 🐛 Horrible operation
- 🐛 Almost unusable
- 🐛 Questions about basic functionality
- 🐛 Dangerous operation
- 🐛 Complete waste
- 🐛 Completely worthless
- 🐛 Terrible interface
- 🐛 Frustrating
- 🐛 A bit of a mess
- 🐛 App might be abandoned
- 🐛 Horrible app
- 🐛 Frustrating App
- 🐛 Terrible App
- 🐛 Total Garbage
- 🐛 Frustrating when network needs to be changed
- 🐛 Only works sometimes
- 🐛 App is horrible
- 🐛 No Support/Cloud Service
- 🐛 PLEASE READ — DON’T Buy!!!!
- 🐛 Absolutely garbage
- 🐛 Poor performance, suddenly missing features
- 🐛 Bad app
- 🐛 Unreliable
- 🐛 Unreliably controls my mini split
- 🐛 Loses connection every several days
- 🐛 Unreliable
- 🐛 Doesn’t work with Ecobee
- 🐛 Just plain terrible
- 🐛 Unable to access app
- 🐛 Useless
- 🐛 DKN not connected
- 🐛 Cannot connect iPhone via Bluetooth
- 🐛 After last update no units can be added
- 🐛 Connection issues
- 🐛 Loses Connection, No Tech Support
- 🐛 Sooooo bad
- 🐛 Junk!
- 🐛 Needs improvements please
- 🐛 Disconnection from unit is constantly occurring
- 🐛 Rarely works
- 🐛 Glitchy
- 🐛 Google Home Complains Cannot Connect
- 🐛 When it works…
- 🐛 Total garbage
- 🐛 DKN cloud error
- 🐛 Extremely Poor
- 🐛 Doesn’t work since last update
- 🐛 Terrible App with no support
- 🐛 Next update?
- 🐛 In dire need of update!!!
- 🐛 Constantly asked to log in
- 🐛 Inconvenient app
- 🐛 Need Help with Basic Features
- 🐛 Can't even create an account
- 🐛 Worked until today
- 🐛 Celsius
- 🐛 Can’t login with latest update

**Commonly reported bugs**

- App crashes or freezes
- Loses connection to units frequently
- DKN Cloud service frequently disconnects
- Set point temperatures drift or change arbitrarily
- Units randomly disconnect or go offline
- App shows incorrect temperatures
- App fails to reconnect after losing connection
- Error messages like 'DKN Not Connected' or 'Oops, try again later'
- App logs out frequently and requires re-login
- Automatic mode behaves erratically
- Scheduling function does not work reliably
- Bluetooth connectivity issues, especially with newer iPhones
- App does not sync with physical thermostats
- Fan speed control button missing
- Unable to add or reconfigure units after updates
- App doesn't work with older iPhones
- Cannot create an account, no confirmation email sent
- Login screen times out
- Units randomly switch to heating or change fan speed
- Manual control not working consistently
- App doesn't show current room temperature
- Third-party integrations (Alexa, Google Home, Ecobee) are problematic or broken
- App doesn't support Celsius degrees
- App doesn't provide basic status updates or error explanations
- App doesn't replicate all remote control functionalities
- App is slow to load and unresponsive

**Most requested features**

- Dark mode option
- Improved consistency and fresh look
- Support for Home/Away settings (geofencing)
- Low or high temperature alerts
- Ability to set upper and lower limits separately in automatic mode
- Add missing remote functionality (timers, quiet operation, airflow)
- Display current room temperature
- Fix Bluetooth not enabled error on iPhone
- FaceID or remember login option
- Celsius degree option

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/dkn-cloud-na/id1444432503/reviews.md

### 1/5 — Change the temperature twice and forget the app

*2026-03-07, version 2.5.2*

The app is slow, tends to fall out of sync with the unit. Then when it works you change the temperature a couple times and the app tells you AC unit not connected! Give it 5 mins and it will reappear.

### 1/5 — ZERO STARS

*2026-02-25, version 2.5.2*

Had I known that Daikin used this app to control their mini split system, I would’ve gone with a different mini split manufacturer. This app is absolute GARBAGE and deserves zero stars. I cannot express how much I hate it. If you’re considering mini splits, look elsewhere. You’ll be glad you did.

### 1/5 — Unreliable, at best

*2026-02-24, version 2.5.2*

I’ve had Daikin units before in other homes. Never had problems with reliability. Have two new units and the wifi module is the AirZone one and it is absolutely awful. Most of the time it says the unit is not connected. Never had this problem with my previous units. I don’t trust the app at all.

### 4/5 — Just to many glitches

*2026-02-15*

You would assume such a major player in the HVAC community would have an app that runs flawlessly. Well they don’t. Glitchiest app I use for my smart home. When it works it will for a quick 10 seconds then loses all the handlers as soon as you change a setting. Do better Dailin. I am about ready to trash all your thermostats and demand money back because of how they mesh with the app. Just a rookie product. Get a Honeywell or eco bee thermostat. Don’t let them install a Daikin smart thermostat. Just pure junk.

**Developer response:** Hello, We are very sorry to hear that you are experiencing these issues with the system. It is important for us to make the user experience smooth and enjoyable. For this reason, please contact us at customerservice@airzonecontrol.com, so that we can provide you with the assistance you need.
Kind regards,
The Airzone Team

### 1/5 — Worst AP EVER

*2026-02-15, version 2.5.2*

I can’t believe my HVAC tech even told me to use this AP! Look at the rating- I haven’t been able to get my AP to work for days and I’ve done Every bit of trouble shooting they suggest………. I will calling my HVAC tech this week to uninstall the software for this AP and install Honeywell that I’ve used on my homes for YEARS with Zero issues!

### 4/5 — Time for update!

*2026-02-07, version 2.5.2*

How about a response on a long overdue update?! 

Give it dark mode. Too bright at night when using app. 
When it works it’s fine but too often it kicks out showing no wifi connection. The app has become way too dated at this point and badly in need of a fresh look and improved consistency. I like the AC Heat system however the app has me second guessing my decision. There have been times when away from home that I loose connection only to show up at home and find the heater on full heat setting and max fan making the house feel like a furnace. Not great in the middle of summer. Please invest in a new app!

### 1/5 — App is unusable

*2026-01-12*

AC units constantly lose connection, DKN Cloud also constantly loses connection. Set point temperatures for all AC Units drift constantly, my house is always too hot or wasting energy when I’m not home because the set points change all day long and all night long. My installer spent hours over several days troubleshooting my units, I’ve reset them, reinstalled them, the issue is this app. DKN can do better.

**Developer response:** Hello, Please contact us at customerservice@airzonecontrol.com. This way we can assist you in optimizing the management of our control system.
At your disposal,
The Airzone Team

### 1/5 — Absolute trash

*2026-01-09*

I don’t understand companies that make fifty apps all of which are terrible, no one understands what the real purpose of each is for and they can’t even stay connected or reconnect like a $5 smart plug. My mini split works good but this app constantly disconnects. Refuses to reconnect. Takes minutes to think in between each of those actions. Complete waste of time. Instead of paying people to respond to your terrible reviews like it is each user that has their own problem put those resources to making a functional app.

**Developer response:** Hello, We are sorry to hear that this control system is not functioning properly. We are working to improve management and the user experience, and we are confident in a quick resolution of the issues. Thank you for your report, and we remain fully at your disposal at customerservice@airzonecontrol.com.
Kind regards,
The Airzone Team

### 1/5 — Nearly worthless

*2025-12-06, version 2.5.2*

I’ve had this controller for my mini split for about a year now.   I thought I just couldn’t work it until I read the reviews.     There hasn’t been an update forever so I guess there is no intent to make it operable.

### 2/5 — Time for update!

*2025-11-10, version 2.5.2*

Give it dark mode. Too bright at night when using app. 
When it works it’s fine but too often it kicks out showing no wifi connection. The app has become way too dated at this point and badly in need of a fresh look and improved consistency. I like the AC Heat system however the app has me second guessing my decision. There have been times when away from home that I loose connection only to show up at home and find the heater on full heat setting and max fan making the house feel like a furnace. Not great in the middle of summer. Please invest in a new app!

## Frequently asked questions about DKN Cloud NA

### What does the Airzone DKN Cloud NA app do?

This app allows you to remotely control and monitor your Daikin air conditioning units that are connected to the Airzone DKN NA system. You can turn units on or off, adjust the setpoint temperature, change the operation mode, control fan speed, and manage air direction.

### What are the key features of the Airzone DKN Cloud NA app?

Key features include the ability to turn your AC on/off, set the desired temperature, select the operation mode (e.g., cool, heat), adjust fan speed, and control air direction. Additionally, you can create custom schedules for your AC and invite other users to control the unit.

### Is the Airzone DKN Cloud NA app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What air conditioning systems is this app compatible with?

The app is designed to control and monitor Airzone DKN NA systems connected to Daikin air conditioning units, specifically SkyAir and VRV models. It is important to note that this app is not compatible with the Airzone DKN WServer device.

### Who is the target audience for this app?

This app is intended for users in the American market who own Daikin air conditioning units that are integrated with the Airzone DKN NA system. It's for those who want convenient remote access and control over their home or office climate.

## Version history (last 5 releases)

### 2.5.5 — 2026-06-23

This new version includes the following functionalities:
- Bug fixes and usability improvements.

### 2.5.4 — 2026-06-16

This new version includes the following functionalities:
- Bug fixes and usability improvements.

### 2.5.2 — 2023-09-18

-	Check and update by OTA your DKN firmware from the APP.
-	Bug fixes and usability improvements.

### 2.4.0 — 2022-12-09

We are constantly making improvements and changes to Airzone DKN NA. To receive all the updates, remember to have the auto-update option turned on.

### 2.3.0 — 2022-09-16

It is now possible to integrate Nest thermostats with DKN Plus by linking a Google Nest account with DKN Cloud NA.

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## More apps by Corporacion Empresarial Altra SL

- [Airzone](https://appshunter.io/ios/app/airzone/id604464713)
- [Airzone Cloud](https://appshunter.io/ios/app/airzone-cloud/id968067256)
- [DKN Cloud](https://appshunter.io/ios/app/dkn-cloud/id999311567)
- [Myzone France](https://appshunter.io/ios/app/myzone-france/id1064015744)
- [ATHome Cloud](https://appshunter.io/ios/app/athome-cloud/id1253025407)

All apps by Corporacion Empresarial Altra SL: https://appshunter.io/developer/669410460

## Related topics

[dkn cloud na](https://appshunter.io/ios/topics/dkn-cloud-na) · [dkn cloud](https://appshunter.io/ios/topics/dkn-cloud) · [corporacion empresarial altra sl](https://appshunter.io/ios/topics/corporacion-empresarial-altra-sl)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*