# DKV Insurance — Your medical expenses > Manage medical expenses, claims, and insurance details via a mobile app. (iPhone/iPad app by DKV Belgium NV.) - Source: https://appshunter.io/ios/app/dkv-insurance/id911321769 (this page in markdown: same URL + `.md`) - Developer: [DKV Belgium NV](https://appshunter.io/developer/911321772) - Category: Productivity, Health & Fitness - Price: Free - Rating: 4.53/5 from 85 App Store ratings · 77 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 33 MB - Languages: Dutch, English, French - Released: 2014-10-16 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dkv-insurance/id911321769/reviews.md ## What is DKV Insurance? DKV App – Your medical expenses, just a tap away Submit your medical expenses quickly and easily Scan and send your medical documents directly via the app. With the “Submit Expenses” feature, we receive your claims instantly. Less paperwork, faster processing! Faster reimbursements with AssurMed Enjoy quicker reimbursements for visits to your GP, dentist, and physiotherapist () through our direct link with AssurMed. Full details are available in the app. () Physiotherapists will gradually be connected to the system in the coming months. View your claims statements and coverages Access your reimbursement history and personal insurance details anytime, anywhere. Manage your personal data with ease Changed address or personal situation? Easily update your personal details directly in the DKV App. Always have your Medi-Card® with you Scan your Medi-Card® in the app and keep your insurance information at your fingertips. Support abroad in case of hospitalization Access DKV Assistance and find nearby hospitals with contact details directly via the app. Need help? Contact us easily Use the contact form in the app or check the FAQ section for quick answers. ## Key features - Submit medical expenses via scan - Faster reimbursements with AssurMed - View claims statements and coverages - Manage personal data - Digital Medi-Card® - Hospital support abroad ## Recent user reviews (10 of 77) All indexed reviews: https://appshunter.io/ios/app/dkv-insurance/id911321769/reviews.md ### 3/5 — Facile ? Ça dépend ! *2026-02-02, version 5.5.1* Je suis toujours favorable à l’usage des appli mais avec la vôtre, j’ai toujours une crainte. Va-t-elle fonctionner cette fois ? En fait c’est un peu une loterie. Un jour elle fonctionne, un autre jour pas du tout !!! C’est dommage. ### 2/5 — Kosten indienen met scan loopt telkens vast *2026-01-19, version 5.4.2* Al ik documenten scan dan kan ik ze aansluitend niet doorsturen. Zeer vervelend ### 1/5 — Zelfs geen 1 ster waard *2026-01-14, version 5.4.2* Meest waardeloze en onlogisch app die nooit werkt enkel goed om documenten door te sturen ### 1/5 — Laatste versie niet compatibel met *2026-01-09, version 4.16.0* iOS lager dan 18, dus plots kan ik deze niet meer gebruiken omdat mijn IPhone deze update niet kan downloaden. Dit vind ik zeer jammer want ik had niet direct de behoefte om een nieuw gsm te kopen ### 1/5 — Problème de transfert de mes frais *2026-01-08, version 5.4.2* Impossible de télécharger mes frais depuis un bon moment. De plus l’accès au formulaire sur le site est également impossible… ### 2/5 — Moet snel veel beter *2026-01-08, version 5.4.2* Men kan in de app niet zien welke kosten men reeds ingevoerd heeft. Men kan bijgevolg ook niet zien welke ingediende kosten reeds afgerekend werden en welke nog niet. In de tab van de afrekeningen wordt de naam van het ingediende document niet meer vermeld. De afrekeningen gebeuren nu zeer snel waarvoor dank. ### 1/5 — 🤨 *2025-12-30, version 5.4.0* Trop de buts ### 1/5 — Application et communication mauvaise *2025-12-26, version 5.4.0* L’application n’est pas intuitive, brouillonne, la communication est très mauvaise, refus de pris en charge sans explications clair, refus de devis sans expliquer ce qu’il faut faire exactement pour avoir une réponse clair, un manque de communication énorme! ### 2/5 — Dkv smile *2025-12-22, version 5.4.0* Niet bruikbaar indien je enkel een verzekering hebt voor tandzorgen want dan heb je een heel ander polisnummer. Jammer want is anders zeer welkom. ### 1/5 — Reageren helemaal niet op mails *2025-12-08, version 5.3.9* Waardeloze organisatie, totaal onbereikbaar ## Frequently asked questions about DKV Insurance ### What does the DKV App do? The DKV App allows you to easily submit medical expenses by scanning and sending documents directly through the app. It also provides access to your claims statements, coverage details, and allows you to manage your personal information. You can even keep a digital version of your Medi-Card® and access support abroad. ### How can I submit my medical expenses? You can submit your medical expenses quickly and easily by using the 'Submit Expenses' feature in the app. Simply scan your medical documents and send them directly via the app, which ensures faster processing and less paperwork. ### Is the DKV App free to use? Yes, the DKV App is free to download and use. There are no in-app purchases or advertisements mentioned in the application description. ### What information can I access in the app? You can access your reimbursement history, personal insurance details, and your digital Medi-Card®. The app also provides contact information for DKV Assistance and lists nearby hospitals with contact details when you are abroad. ### Can I update my personal details through the app? Yes, you can easily update your personal details, such as your address or personal situation, directly within the DKV App. This ensures your insurance information remains current. ## Version history (last 5 releases) ### 5.7.1 — 2026-08-28 Discover the latest version of the app, with improvements for a smoother and more optimized experience. ### 5.7.0 — 2026-08-27 Discover the latest version of the app, with improvements for a smoother and more optimized experience. ### 5.6.0 — 2026-04-01 We've made a number of improvements to give you an even better user experience. Do you have any questions or are you experiencing a technical problem? Please contact us using the contact form. ### 5.5.2 — 2026-02-03 We've made a number of improvements to give you an even better user experience. Do you have any questions or are you experiencing a technical problem? Please contact us using the contact form. ### 5.5.1 — 2026-01-29 We've made a number of improvements to give you an even better user experience. Do you have any questions or are you experiencing a technical problem? Please contact us using the contact form. ## More apps by DKV Belgium NV - [DKV Insurance - E2E](https://appshunter.io/ios/app/dkv-insurance-e2e/id6467190286) All apps by DKV Belgium NV: https://appshunter.io/developer/911321772 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*