# D.L. Evans Bank Mobile Banking — user reviews

> 83 indexed App Store user reviews of D.L. Evans Bank Mobile Banking by D. L. Evans Bank, rated 4.80/5 from 4,009 ratings.

- Source: https://appshunter.io/ios/app/dl-evans-bank-mobile-banking/id553306898/reviews
- App overview in markdown: https://appshunter.io/ios/app/dl-evans-bank-mobile-banking/id553306898.md
- Rating breakdown: 5★ 3,488 · 4★ 297 · 3★ 84 · 2★ 41 · 1★ 99

## What do users think of D.L. Evans Bank Mobile Banking?

Overall sentiment: mixed

**Pros**

- 💯 Awesome bank
- 🏆 Best bank ever
- 👍 User-friendly app
- 🚀 Intuitive and efficient
- 🌟 Excellent features
- 🏡 Great local bank
- 👏 Fantastic customer service

**Cons**

- 🐛 App crashes and freezes
- 🕰️ Slow and sluggish performance
- 🤔 Confusing new layout
- 🔒 Frustrating security measures
- 🤯 Removed useful functionality
- 💳 Issues with mobile deposits and payments

**Commonly reported bugs**

- Login issues and frequent sign-outs
- Face ID/Touch ID not working consistently
- Transactions not showing up correctly
- Payment screens not displaying fully

**Most requested features**

- Ability to transfer between accounts
- Improved mobile deposit limits
- Landscape mode support
- Streamlined bill pay experience
- Restore previous app layout

## Newest reviews (16 of 83)

### 2/5 — Slow

*2026-07-14, version 25.2.3*

Got very slow! On balance and deposit. Balance is always way behind now!

### 4/5 — New Transitions

*2026-06-04, version 25.2.3*

I'm really frustrated by the fact that in the DL Evans bill pay there is no way to enter an account number or invoice number to assist the payee with applying the funds on ACH transactions. In April when my rental home insurance was due my insurance company rejected the payment because they couldn’t figure out which account to apply it to and my payment was late as a result. I have the same issue with my lawn care company because I have two homes and need their transactions processed separately since one is a rental property.
This should not be a problem since you have created a field for an account/invoice number when a paper check is sent out. This has resulted in my inability to use bill pay for payees with ACH interfaces I’m hop

### 2/5 — UI

*2026-05-12, version 25.2.3*

I feel like the UI can be improved drastically. The app doesn’t feel finished and is very slow. It feels as if I’m using a browser to navigate from page to page.I would really appreciate a smoother more updated interface

### 2/5 — Deposit

*2026-04-07, version 24.2.3*

When I make check deposit it’s very confusing of check was deposited or not. I wish there was a button that is very visible that tell you to deposit. That button need to be looked at and if you forget to press it your check is not deposited. When I first started to use the app I didnt see that button and I thought my deposit went through but it didn’t . Other banks make it more clear.  I wish someone can work on that feature.

### 3/5 — Does Enough

*2026-03-05, version 24.2.3*

Pretty basic app, would like to see some User Interface updates like the Homescreen, Menus, etc. Doe what it needs to do and not much more. Gives off early 2000s vibes.

### 3/5 — Depositing a mobile check is a painful experience.

*2026-02-03, version 24.2.3*

I do not have any other banking app that requires scrolling through numerous pages to accept the mobile deposit option. Why does the endorsement have to include DL Evans bank mobile deposit when the back of the check has a place to check if it’s a mobile and write in the name of the financial institution. The camera software is very difficult to get the exact image. I encourage you to take a look at ICCU’s camera. It places a checkmark when the image meets their specifications.

### 3/5 — Functional most the time

*2025-05-20, version 24.2.3*

80 to 90 percent of the time it works. The last update made some progress, but broke other things. Added Face ID, but it gets disabled a lot and I have to enable it several times. Last issue was the payment screen is not working because it doesn’t fit on the screen. The right side is cut off. I’ve used several other banking apps and they all work better.

### 2/5 — Mobile Deposits

*2025-01-21, version 24.2.2*

Mobile deposits work roughly 50% of the time

### 3/5 — Not a fan of the recent update

*2024-12-20*

After the last update the app is slow and the took away some functionality (or I can’t find it). I was able to transfer from my line of credit into my checking account before.

**Developer response:** Thank you for bringing your concerns to our attention. We value your feedback and are actively evaluating the speed of the App in order to improve. Regarding the transfer functionality. We have implemented a fix in order to enable the transfer. Please verify that we have fixed the issue. If this option is not satisfactory, please give us a call at 1-833-393-0022.  Thank you for choosing D.L. Evans Bank.

### 3/5 — New Update

*2024-12-17, version 24.2.1*

The new update is not very good; it runs a lot slower and is more bulky to use. It would be nice if the UI could be a little less busy and cluttered looking and simpler like it used to be.

### 2/5 — New Update

*2024-12-15, version 24.2.1*

Please go back to the old app! We have 4 accounts and have always been able to easily access all accounts at one time, deposits, transfers, everything with no issues. Now we can’t see the running total in each account with each transaction. I apparently don’t have access to transfer money between my accounts. I wasn’t allowed to fix it, my husband had to. Now it asks me for a one time code every time I want to transfer money and it never sends me the code. The one time it did, the code didn’t work. I’m on the account and I don’t like not having access to my money. I’m scared to try to mobile deposit anything!

### 2/5 — Old layout better

*2024-12-13, version 24.2.1*

I personally think the new layout for the DL Evans app is a step backwards. The previous layout was better

### 5/5 — Amazing Bank, Amazing App, Amazing Online Banking

*2024-12-13, version 24.2.1*

The updated app is a great, modern update! It is aesthetically pleasing and very user friendly. I am able to do so much more as a customer where I used to have to call for assistance. Thank you D.L. Evans for creating an app that truly benefits and properly assists customers efficiently.

### 5/5 — GREAT APP

*2024-12-13, version 24.2.1*

This app has been such a great improvement. I love the new look and it is reliable and functional. I like how my desktop and app allow me to do all the same things now.

### 5/5 — Amazing update!

*2024-12-12, version 24.2.1*

New update is amazing! Fast response times and well integrated features make the app easy to use. The ergonomic interface makes it easy to understand and navigate and the new app appearance is very aesthetically appealing!

### 5/5 — Home Town Banking

*2024-12-11, version 24.2.1*

The employees know my name, are willing to problem solve and I love the fact that they CARE!

## Most critical reviews (10 lowest-rated)

### 1/5 — 1/5

*2026-07-28, version 25.2.3*

If you want to never be able to login and check your account get this bank an the app. Iv had this bank for 5 years and been nothing but the worst experience ever. Can never log in and constantly always kicking me out the app.

### 1/5 — IPad

*2026-06-11, version 25.2.3*

I have made several requests in person and in writing for the last year and one-half for the tech department to do an upgrade so I can use an iPad with a keyboard.  The picture does not turn so the iPad has to be broken down.  Very inconvenient. I cannot be the only person challenged with this issue.

### 1/5 — Not great

*2025-12-11, version 24.2.3*

It’s not recognizing my deposits in the search.

### 1/5 — New update on app

*2024-12-22, version 24.2.2*

This new update is terrible! It’s so slow and very confusing to find things. Also I hate how you cannot pay your credit card right away. Not user friendly at all like the old app was! Very poorly thought out!

### 1/5 — Not great

*2024-12-06, version 24.2.0*

It’s a struggle every time I open the app and log in.  
It’s not recognizing my deposits in the search.  
And it’s freezing up when doing mobile deposit.   Also, too many steps now for mobile deposit.

### 1/5 — New Update Rendered App Useless

*2024-11-26, version 24.2.0*

Update has added steps to the loggin only to have the app freeze or crash before I am able to see any account detail. Tried everything to troubleshoot to no avail. App is useless to me now. Hoping this is fixed soon. I love the bank (25 year customer) but I rely on monitoring my transactions. Now that I can no longer do this, I am debating on whether it is time to change financial institutions.

### 1/5 — Hate the new app

*2024-11-24, version 24.2.0*

This new app is awful and I hate that I need a code to transfer money, my son can't transfer his money from his accounts because of how it's set up he's 21

### 1/5 — No cards on file with this new update for me to pay my cc

*2024-11-23, version 24.2.0*

M No cards on file with this new update for me to pay my cc

### 1/5 — Bring it back!

*2024-11-23, version 24.2.0*

Not enjoying this new app update! The old one was much easier to read and work with. This app has to many steps to get to where you want to be. Please consider something different!

### 1/5 — Update broke easy banking!

*2024-11-23, version 24.2.0*

The update to your app has broken the quick and easy banking that I preferred about D.L. EVANS. I have “approved” quick balances and Face ID on my iPhone and I still have to punch in and “opt in” every single time.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice and Easy

*2026-06-24, version 25.2.3*

Not the app you might expect from a “community bank”  Modern and easy to use, with all the functionality I would expect in today’s age. Online check deposit saves time, though I still occasionally go in to the bank to deposit just to say hi.

### 5/5 — Zane

*2026-06-11, version 25.2.3*

Im 15 and this bank works perfectly for me, I can transfer my paychecks every time from my checkings to savings instantly. The security is also very good D.L. Evans makes sure no one can access your account.

### 5/5 — Great

*2026-02-10, version 24.2.3*

Easy set up

### 5/5 — Not great

*2025-12-11, version 24.2.3*

It’s not recognizing my deposits in the search.

### 5/5 — DL Evans

*2025-11-18, version 24.2.3*

The Best Bank ever

### 5/5 — Awesome Bank

*2025-10-15, version 24.2.3*

This is an excellent app and an incredible Bank!

### 5/5 — An Everything Bagel.

*2025-07-17, version 24.2.3*

You can do what you need to do.

It’s intuitive. 

You can find what you need to find without frustration.

The mobile version doesn’t force you to resort to desktop for additional options or a different visual to find stuff.

So far, I’ve been able to do everything in app instead admitting defeat and having to go into a branch.

Surprising amount of options/functions for any bank app, much less a smaller one. 

Bravo!

### 5/5 — Picture deposit

*2025-06-19, version 24.2.3*

Great

### 5/5 — Kelli Young is Amazing!

*2025-03-27, version 24.2.3*

Just wanted to say I appreciate Kelli Young’s professionalism and great personality so very much!!!! The Hailey branch is so lucky to have her.

### 5/5 — Awesome Bank

*2024-12-16, version 24.2.1*

College Student and I Love this Bank and the updated features of their new digital app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
