# DLC Mobile — Duquesne Light Company > Utility account management and outage reporting app. (iPhone/iPad app by Duquesne Light Company.) - Source: https://appshunter.io/ios/app/dlc-mobile/id1447508154 (this page in markdown: same URL + `.md`) - Developer: [Duquesne Light Company](https://appshunter.io/developer/1447508153) - Category: Utilities - Price: Free - Rating: 4.60/5 from 13,602 App Store ratings · 171 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 49 MB - Languages: American English - Released: 2019-04-29 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dlc-mobile/id1447508154/reviews.md ## What is DLC Mobile? With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area - all from the convenience of your mobile device! • Easily schedule payments, make same-day payments through debit/credit card, manage Paperless, AutoPay, or Budget Billing. • View a map of outages in your area, or report an outage at the touch of a button. • Track your usage to stay up-to-date on your energy consumption. • Sign up for My Alerts and choose what communications and reminders you would like to receive and how you would like to receive them (voice, text, or email). ## Key features - Secure account access - Schedule and make payments - View and report outages - Track energy usage - Manage billing options - Customize alerts ## What do users think of DLC Mobile? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Quick and convenient bill payment - 💡 Helpful app for managing account **Cons** - 🐛 App crashes or won't open - 🐛 Frequent login/logout issues - 🐛 Unreliable autopay and payment features - 🐛 Buggy and unresponsive UI - 🐛 Inaccurate usage data and reporting **Commonly reported bugs** - App crashes on launch - Autopay not working as expected - Inconsistent usage data - Buttons and features not functioning properly **Most requested features** - Improve payment options and reliability - Enhance user interface and navigation - Provide better account management tools - Improve communication and support ## Recent user reviews (10 of 171) All indexed reviews: https://appshunter.io/ios/app/dlc-mobile/id1447508154/reviews.md ### 5/5 — User Friendly *2026-08-13, version 4.4* I find the app to be highly user friendly and easy to navigate. It’s an enjoyable experience even though it’s a bill lolll ### 3/5 — Can’t use app *2026-07-29, version 4.3* This app rarely works. Now it just spins after launching face recognition. Can’t turn that off to just use password. Would be so convenient if it actually functioned as needed. ### 2/5 — Not working anymore *2026-07-28, version 4.3* I don’t understand the point of facial recognition when it never works. Now when I put the password in it just spins. I have to go to the website to do anything anymore. The app is pretty useless ### 3/5 — App does not work *2026-07-23, version 4.3* The app will not launch. I try to put my password in and nothing happens. ### 1/5 — worst apps *2026-07-17, version 4.3* frequently it does not work ### 1/5 — Never works *2026-07-17, version 4.3* This app never works right. I could mail a physical check to their headquarters faster than paying thru the app. Hate being a prisoner to this company. ### 2/5 — Login wheel spins, doesn’t load *2026-07-10, version 4.3* Have had to pay my last 3 bills on a laptop vs. the app because I can’t get past the login screen thanks to the wheel spinning and nothing ever happening. ### 1/5 — Not working *2026-07-01, version 4.3* My app updated today and now I can’t even get in to pay my bill! ### 5/5 — Easy to use *2026-06-15, version 4.3* I’m a very active busy person so I don’t have time to use the website and so I can use the app to make the payments and check my bill while checking for outages when they’re going on ### 5/5 — Issues lately *2026-06-12, version 4.3* More than usual inability to access my account. The app just spins for literally days. ## Frequently asked questions about DLC Mobile ### What can I do with the DLC mobile app? The app allows you to securely access your Duquesne Light Company account, make payments, view and report power outages in your area, track your energy usage, and sign up for customized alerts via voice, text, or email. ### How can I pay my bill through the app? You can easily schedule payments, make same-day payments using a debit or credit card, and manage your Paperless Billing, AutoPay, or Budget Billing preferences directly within the app. ### Can I report an outage using the app? Yes, you can view a map of outages in your area and report an outage with the touch of a button directly through the app. ### Is the DLC mobile app free to use? Yes, the DLC mobile app is free to download and use. There are no in-app purchases or advertisements mentioned. ### What kind of alerts can I set up? You can sign up for 'My Alerts' and choose the types of communications and reminders you wish to receive, including notifications about your account or outages, and select your preferred delivery method: voice, text, or email. ## Version history (last 5 releases) ### 4.4 — 2026-08-07 What’s New in Version 4.4 • A Fresh Look for AutoPay: We’ve completely redesigned the AutoPay page to make managing your recurring payments easier and more intuitive than ever. Enjoy a cleaner interface and a smoother setup experience. • Minor Enhancements: Minor UI improvements to provide a better experience. ### 4.3 — 2026-05-21 Version 4.3 – Fixed a known issue with biometric login ### 4.2 — 2026-04-07 What’s New in Version 4.2 • Download and print your bill from the app • Fixed a known issue with biometric login • Updated to support the latest iOS version ### 4.1 — 2026-02-19 Version 4.1 – Includes updated Paperless terms and conditions, memory format improvements, and enhanced and easier to navigate bill viewer. ### 4.0 — 2025-09-22 Version 4.0 – Introduces a sleek, modernized design optimizing DLC Mobile’s foundational code. Key upgrades include: • An account overview page tailored for both multi-account and individual customers • Secure bank account storage within the Wallet feature • A more intuitive and efficient payment experience • Instant payments powered by Paymentus - Added Biometric sign-in ## Apps similar to DLC Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Peoples Gas Chicago](https://appshunter.io/ios/app/peoples-gas-chicago/id1475983365) | 4.9 (39,999) | Free | Utilities | | [Guardian Storage](https://appshunter.io/ios/app/guardian-storage/id6474374331) | 5.0 (1) | Free | Utilities | | [My NRG](https://appshunter.io/ios/app/my-nrg/id1368055499) | 3.5 (42) | Free | Utilities | | [NAL LAUNDRY](https://appshunter.io/ios/app/nal-laundry/id1515457145) | 4.1 (219) | Free | Utilities | | [My WM](https://appshunter.io/ios/app/my-wm/id714263094) | 4.5 (72,924) | Free | Utilities | | [meterEZ](https://appshunter.io/ios/app/meterez/id1357663198) | 3.9 (32) | Free | Utilities | ## Related topics [dlc](https://appshunter.io/ios/topics/dlc) · [dlc mobile](https://appshunter.io/ios/topics/dlc-mobile) · [duquesne light](https://appshunter.io/ios/topics/duquesne-light) · [fesco light](https://appshunter.io/ios/topics/fesco-light) · [peoples gas pittsburgh](https://appshunter.io/ios/topics/peoples-gas-pittsburgh) · [duquesne](https://appshunter.io/ios/topics/duquesne) · [ripley power and light](https://appshunter.io/ios/topics/ripley-power-and-light) · [duquesne u](https://appshunter.io/ios/topics/duquesne-u) · [peoples gas](https://appshunter.io/ios/topics/peoples-gas) · [mobile power solutions](https://appshunter.io/ios/topics/mobile-power-solutions) · [pemiscot dunklin electric cooperative](https://appshunter.io/ios/topics/pemiscot-dunklin-electric-cooperative) · [logics mobile service orders](https://appshunter.io/ios/topics/logics-mobile-service-orders) · [power apps mobile preview](https://appshunter.io/ios/topics/power-apps-mobile-preview) · [ninox](https://appshunter.io/ios/topics/ninox) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*