# DMCI Communities — user reviews > 69 indexed App Store user reviews of DMCI Communities by DMCI Homes, rated 1.40/5 from 19 ratings. - Source: https://appshunter.io/ios/app/dmci-communities/id1496733776/reviews - App overview in markdown: https://appshunter.io/ios/app/dmci-communities/id1496733776.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 17 ## Newest reviews (16 of 69) ### 1/5 — Too many bugs *2024-09-16, version 3.1.0* Just garbage before it was somewhat barable. I’ve been trying to login for the past few days but ever since the last update it says bad credentials. I’ve reset my password multiple times already and have copied and pasted it to be sure but when logging in it still says bad credentials. You can’t streamline going through the app for things like bill proof of payment submissions and gate passes when it’s garbage. ### 1/5 — Useless app *2024-09-09, version 3.0.0* It's taking a very long time in creating an account but when I decided to continue it on my next free time, the app recognized my email to be used even though I did not finish it the dirst time and when I tried again for an hour, may name has now with bad credentials and or with unknown error and can no longger sign up. How will I then use this app and get what I need? Before deciding to mandate the usage of this app, I suggest you invest in engineers or app developers so your residents, tenants can easily access. ### 1/5 — can’t apply for gate passes and work permits *2024-09-02, version 3.0.0* In the Building fields, it only just shows “None” instead of the buildings, i cant apply a friggin gate pass or work oer It because of this ### 1/5 — Frustrating app *2024-08-23* Buggiest app I’ve ever used. Annoying, stressful and really frustrating. Its sad that a billion peso company like DMCI cant even offer a decent working app. I share same experience and feelings of frustration by previous reviewers. ### 1/5 — Horrible app *2024-08-19* I’ve just moved in a week ago and have been trying to make an account for a whole week but every time it said internal server error and then email address already registered even if the email isn’t. Just now it let me try to make an account and when I was putting in information the app crashed kicked me out and it won’t let me log in because it says invalid email and password saying my account doesn’t exist. And when I tried again to go make the same account with the same information, it wouldn’t let me because it said the email address is already registered. This has been really inconvenient and annoying because I need the gate pass and announcements/information on where to pay bills and apply for stuff. Please fix this useless, horrible app. ### 1/5 — Terrible app *2024-08-16* App needs to be fix. There’s nothing you can do with the app besides reading the announcement. All features does not work at all. After pressing services or profile fearure you are immediately logged out. Tried several times with no luck. I’m unable to update my profile or apply for gate pass and work permit. Please fix this. App is useless. ### 1/5 — Can't Register or Login *2024-07-13, version 2.11.0* I encountered an issue during the registration process. After completing the steps, I was unable to proceed to the next page. I decided to relaunch the app, but it directed me to the login screen. When I attempted to log in, I received an error message stating that my email address is invalid or not registered. However, when I tried to register a new account, it said that my email address is already taken. ### 1/5 — 👎👎👎 *2024-07-07, version 2.10.0* Admin employee was giving me an attitude for not being able to install this app immediately after requesting for another working permit from their office only for this app to not work properly 🤐 ### 1/5 — Always logged out for no reason at all. Hampers convenience and access. Such a hassle *2024-07-05, version 2.10.0* Why do we always get logged out? So frustrating! ### 1/5 — If theres a rating lower than zero i will definitely give it a negative rating! *2024-06-21, version 2.10.0* Once logged out you can never login, system will never recognize your email either your password. Even when you try to reset your password it will show email was not registered but if you try to creat an account again it will show that the email was registered. Is this a joke? Promoting your app without even trying it on your own. Its just a waste of time. Please improve your apps before promoting it to your residents. ### 1/5 — Full of good intentions *2024-06-04, version 2.10.0* There’s a lot of thought that went into the intended functionality of the app. Serve as identification, book rideshare, generate work permits, settle bills etc. Unfortunately the application quality isn’t living up to the big vision. Slow, buggy and incomplete. Some more QA and resources to complete it is necessary. Could be exemplary for condo management then ### 1/5 — Email not found *2024-06-01, version 2.10.0* I was setting everything up not until it made me went back to the login page, now I tried logging back in, won't work: Tried to make a new account: "Email already registered" Tried logging in: "Invalid password length" Tried resetting password: "Email not found" Might not get inside of my own house because of this garbage app. ### 1/5 — Stuck on a loop *2024-05-21, version 2.10.0* So this app just wasted 1 hour of my time. It will ask you to complete a looong registration process only to end up deleting everything you did because of a system glitch. Wala bang nag-QA nito before publishing? What a waste of time! ### 1/5 — Bugged Registration Process *2024-05-08* I made an account but I didnt finish it immediately and stopped midway to continue later. I tried to login but it wont accept my password for being “invalid length”? I requested a reset, but my email was not registered. So I made an account again but it says my email was actually registered. ### 1/5 — Sluggish and Unnecessary! *2024-05-01, version 2.10.0* The DMCI app intended for residents and tenants falls short in terms of user-friendliness, as it necessitates redundant data entry despite already possessing the required information. Furthermore, certain data requested violates the Philippines' Data Privacy Act, raising concerns about privacy infringement. For instance, soliciting details such as a car's CR (Certificate of Registration) appears excessive and irrelevant within the context of a condominium management platform. These practices not only encroach upon individuals' privacy but also blur the line between a residential management tool and a surveillance-oriented institution akin to the CIA. Additionally, doubts linger regarding the security measures in place to safeguard the sensitive information entrusted to the app's handlers. ### 1/5 — Can I give this lower than 1 star? *2024-04-21, version 2.10.0* This app needs polishing not pn the aesthetics but on its functionality, ui/ux. Please hire or invest on a good Engineering Team to maintain your app especially if you are going to promote it’s usage! Very inconvenient, registered twice since the app logs me out and not letting me complete the LOOOOOONG registration which I already answered since turnover. Image uploads have limits which gives you a vague error. Only found it out when I selected “take a photo” instead of “select from library”. When I try to login after the app logs me out (probably because of timeout?), I can no longer login back to complete my registration. Please, if you want to promote the usage of this app particularly for letting residents use this for PMO related requests, FIX AND IMPROVE THE UI / UX OF YOUR APP! ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2026-06-05* Needs improvement, so slow and lagging can’t add guests right away ### 1/5 — SO SLOW !!! *2026-04-25* yall cannot be enforcing such a slow app bro fix it like what the hell it took me 18 mins to register ONE GUEST. BRO. ### 1/5 — Needs work *2026-04-24* Poorly design app and functionally illogical considering its importance for home owners and tenants. Requires total overhaul, but you have no choice. ### 1/5 — Utter Garbage *2025-12-12, version 5.0.0* An app that’s designed to deliver announcements and facilitate easier access and property management only works on WiFi. A 14 yr old coding on JavaScript can make a better functional app than whoever made this. UI and UX is stuttering and load times are atrocious. App developers should test the app before committing it. But it seems that this was just a rushed job with no actual. ### 1/5 — Is this a joke? *2025-11-15* So there’s not one competent person that works for DMCI. Nobody that works in the office is competent nobody that works and support is competent nobody that creates your stupid apps that does not work is competent. Terrible. ### 1/5 — Cannot even complete registration *2025-01-10, version 3.4.0* You update your app but cannot even fix the basics — im a new resident who has been told to register in the app for easier filing of permits and other concerns and yet i cannot even register and create an account because each when i select the property, the building list is empty and the registration does not proceed. I have raised this with PMO and was told they will endorse it to the IT Team and there have been several app updates since but still no fix on this error. If you want to promote the app for use, FIX IT!!! ### 1/5 — Very buggy and not user friendly *2025-01-08* This app needs to be redesigned and developed. It takes such a long time just to create one ticket. It also has so many bugs that I give us trying to use it. Please, please continue to update and fix the app. ### 1/5 — Visitors *2024-12-16* Couldn’t schedule, add and delete listed visitors. ### 1/5 — Upon creating an account, I can't log in *2024-12-10, version 3.2.2* if only I could give a negative star, I would. I just created an account and I couldnt log in. I tried changing my password and it says user not found. Then i also tried creating a new account and it prompted that the email is already used. I dont know what to do anymore. ### 1/5 — Canada is missing *2024-12-04* canada is missing in registration , so much personal information needed and violation of personal information regarding rave and religion ## Most praised reviews (10 highest-rated) ### 5/5 — Cant wait for the communities tab! *2024-11-06, version 3.2.1* Love the app! Keep up the good work ### 5/5 — Easy to use *2023-01-31, version 2.6.0* Convenient for users. ### 5/5 — Have to be an owner or tenant to access *2021-07-18, version 2.2.0* I read a lot of 1 star reviews and thought they are right as I experienced the same, INITIALLY. So, just to educate new users: 1. Create an account via the app. Make sure to input correct details: complete name, bldg. and unit number, owner and tenant, etc. 2. Wait for PMO’s email for password access. You have to wait. It takes 1-5 business days so make sure you download the app earlier than when you need to use it for permits and passes. This step is important because we just don’t want anyone to use the app, right? PMO has to validate your records in the condo. If the unit is named after another person, of course your application will not be approved. 3. Use your registered email and password (from PMO) to login. This is actually a great app. Kudos to the whole project owners, developers, and DMCI. P.S. Not a paid review. I would just like to make sure new/old users understand the process. ### 5/5 — New APP! 🤩 *2021-04-06, version 2.0.1* Impressive service the Cedar Office do. They are quick to respond on working permits and always get everything done. Deserves more than 5 stars too for the new app! ### 4/5 — Convenient *2026-03-25* Convenient way to request for work permits, gate passes, add household etc. No need to pick up the phone to call or stop by the PMO for approval. Approval for requests are fast However, for the few time that I check the “payment” option is always unavailable. ### 4/5 — Easy to use *2025-01-17, version 3.4.1* Easy to use. It’s just a struggle in the beginning when registering to the app. But once done, everything is smooth. ### 3/5 — It's alright *2022-10-19, version 2.5.1* I was able to register long ago I don't remember the process or any hardships. I mostly use the app to log payments for the SOAs and check for recent news. Occasionally I use it to apply for a gate pass or work permit. My biggest complaint would be that I don't stay logged in and always have to log in when I open the app. I think this app also needs a FAQs section. E.g. who do I contact if I want to update my details in the app? ### 3/5 — biometrics borked! *2021-11-17, version 2.3.0* when trying to tap the bills, prompts you to enable the biometrics and when you enable the biometrics, the app crashes. using iPhone 12 / iOS 15 ### 3/5 — It’s buggy and not all features work yet *2020-09-04, version 1.09.11* This app is a bit slow in responding and not all features work yet. Positive thing is that I don’t have to go to the PMO office to file for work permit/gate pass. Hopefully they would take notice of all the negative reviews and improve this app soon. ### 2/5 — Misspelled Menu *2025-02-05, version 3.4.2* Hi. Please use “Privilege” instead of “Priviledge” in the profile menu --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*