# DNA Infotel > Customer account management for internet and telecom services. (iPhone/iPad app by DNA INFOTEL PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/dna-infotel/id1559045355 (this page in markdown: same URL + `.md`) - Developer: [DNA INFOTEL PRIVATE LIMITED](https://appshunter.io/developer/1559045357) - Category: Productivity - Price: Free - Age rating: 4+ - Requires: iOS 15.1 · 33 MB - Languages: English - Released: 2021-03-23 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dna-infotel/id1559045355/reviews.md ## What is DNA Infotel? App Features : 1. View customer account status 2. View data usage 3. View Payment History 4. View Last ten Complaint 5. View User profile 6. Submit Complaints 7. Change login password 9. Update Profile 10. Refer Friend 11. Renew Plan 12. Upgrade Plan 13. View DNA Infotel contact details ## Key features - View account status - Monitor data usage - Access payment history - Submit and view complaints - Manage profile and password - Renew and upgrade plans ## Recent user reviews (10 of 40) All indexed reviews: https://appshunter.io/ios/app/dna-infotel/id1559045355/reviews.md ### 1/5 — Third class ( infact no class) *2025-09-25, version 1.0.12* Pathetic app ….. one of the most useless app I have ever came across ### 1/5 — App issue *2025-09-07, version 1.0.9* Hire expert developers who can deliver a bug-free app; customer satisfaction is crucial. If it’s not possible, please remove the app as it’s a waste of money. ### 1/5 — Crash *2025-09-07, version 1.0.9* After installing latest update now app started crashing on launch am using ios, This app is very unstable on ios am using iphone 14 pro it gives me check internet connection error when am using 5G, now its just keep on loading forever on launch, this app was never stable for ios am using it for past 3 yeanow ### 1/5 — Dna *2025-09-07, version 1.0.9* Please fix the app ### 1/5 — Unable to Login on IOS *2025-08-01, version 1.0.9* I have downloaded the app on my iOS device, but I can only enter my username and click the arrow next to it. There is no option to enter a password. When I use the iOS password manager, it indicates that the login ID or password is invalid. I cannot raise any network issues, and the phone IVR is unresponsive. Please help resolve this. ### 1/5 — The worst App *2025-06-02, version 1.0.9* If there was rating on negative side would have given that worst company out with the worst appp ### 1/5 — Bad service *2025-05-21, version 1.0.9* App store should start providing minus rating because of such companies, who can’t provide an average internet service nor there app is useful. Its better to pay extra price and take companies internet service. ### 1/5 — Not working *2025-05-10, version 1.0.9* Tell me why is this app not opening now should go to the office and know wheather my plan is active or not? Customer care is not respondingto calls, solve this otherwise i will have to change the wifi connection this aint fair ### 1/5 — Need star negative review option *2025-05-07, version 1.0.9* App looks awful when it works. For most days, it keeps crashing. Not sure how they got it approved on iOS. ### 1/5 — Dropdown Menu doesn’t show any options ! *2025-05-07, version 1.0.9* None of the dropdown menus show any options in the app. While payment or while login complaints the dropdown menus doesnt show any options to proceed . please solve that bug and the app keeps on crashing multiple times ## Frequently asked questions about DNA Infotel ### What can I do with this app? This app allows you to view your customer account status, monitor your data usage, and check your payment history. You can also submit new complaints, view past complaints, update your profile information, and manage your service plan by renewing or upgrading. ### Is this app free to use? Yes, the application is available for free. There are no charges to download or use its features. The app does not contain in-app purchases or advertisements. ### How do I manage my service plan? You can easily manage your service plan directly within the app. The features include options to renew your current plan or upgrade to a different one that better suits your needs. ### What if I have a technical issue or need support? The app provides access to DNA Infotel's contact details. You can find this information within the app to reach out for support regarding any technical issues or service-related inquiries. ## Version history (last 5 releases) ### 1.0.12 — 2025-09-24 Bug Fixing ### 1.0.11 — 2025-09-22 Plan Upgrade Features Discount Coupen Features ### 1.0.10 — 2025-09-18 New Plan Launched Bug Fixing ### 1.0.9 — 2025-03-24 Bug Fix. ### 1.0.8 — 2025-03-17 1) Refer Friend 2) OTT Plan Information Display in Renewal. 3) Contact Information Page Updated. 4) KYC Upload Option Added. ## Apps similar to DNA Infotel | App | Rating | Price | Category | | --- | --- | --- | --- | | [Gigantic Subscriber](https://appshunter.io/ios/app/gigantic-subscriber/id1556451117) | — | Free | Productivity | ## Related topics [evertel](https://appshunter.io/ios/topics/evertel) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*