# DNA My Dog > Dog breed identification, DNA test registration, and breed information gallery. (iPhone/iPad app by Software Developers.) - Source: https://appshunter.io/ios/app/dna-my-dog/id1492618301 (this page in markdown: same URL + `.md`) - Developer: [Software Developers](https://appshunter.io/developer/1030818890) - Category: Lifestyle, Entertainment - Price: Free - Rating: 1.80/5 from 45 App Store ratings · 27 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 43 MB - Languages: American English - Released: 2020-04-08 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dna-my-dog/id1492618301/reviews.md ## What is DNA My Dog? DNA My Dog Breed Identification, Customer Portal and Breed Gallery Browse through our gallery of dog breeds and learn more about each breed View photos of dog mixes to discover more about physical appearance If you want to guess a dog breed, browse through our gallery and take your best guess Customers can easily scan and register their test. You can order a DNA My Dog test directly. The DNA My Dog app features a gallery of dog mixes. Customers can easily scan and register their tests. Learn more about DNA Dog testing and many other features. ## Key features - Breed identification - Customer portal - Breed gallery - Dog mix photos - DNA test registration - Order DNA test ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/dna-my-dog/id1492618301/reviews.md ### 1/5 — Frustrating *2023-11-15* I can no longer get to my dogs’s results. When I try to open the app it tells me updates are being made and check back after September 1. It’s now November 14… What’s going on?! ### 1/5 — Isn’t working *2023-05-17* App says it’s under construction to check back march 1st, it is now may 17. I can’t go look at my results I had for a dog who has now crossed the rainbow bridge. The website was no help and I had to create a new account to get the results for my new dog. ### 1/5 — Get another type of dog testing kit this app doesn’t work *2023-01-20, version 1.7* Reading the directions it says to click on the blue register button on the app. Except there is no blue register button. It’s a yellow bar in the middle of the screen. The app won’t register my kit and when I called customer service I was unable to leave a voicemail (because they are overwhelmed with calls which isn’t surprising) and the email they give you on their recording for help is different than the one in the box for instructions. I bought this kit at Walmart and I’m going to return it and get another brand. I’m also deleting this piece of crap app off my phone. This company needs to either stop being in business or get their act together. The product doesn’t work and they have conflicting directions on how to contact them based on where you read the help information. Very disorganized company. ### 1/5 — DNAMYDOG *2023-01-08, version 1.6* We couldn't figure out how to register or find the information. For this reason we returnedd it. ### 5/5 — Sketchy, but legit. 😂🤷🏽‍♀️🤦🏽‍♀️ *2022-08-25, version 1.6* No their website isn’t top of the line, and upon initial introduction I thought I had been scammed. The same issues listed below in other reviews happened to me too. So I called their customer service number , they called me back within 10 min of leaving a message. The customer service agent was kind & patient, & explained that the app is up and working, I tried it out and although it is a little on the slow side it does function and I did see my results/account. When registering online ONLY put in your customer ID and NOT your email and it will load right up. I think people like myself didn’t see the “or” next to email . If you have an account, ONLY put your email and not the kit ID. And it should work just fine. I understand peoples frustrations but maybe give them a chance to rectify it before just leaving bad reviews. Call that customer care number at the bottom of your letter and they’ll call you right back. Everything turned out to work for me. 🤷🏽‍♀️ ### 1/5 — Can’t register. Can only check status or order tests. *2022-08-07, version 1.6* The title says it all. ### 1/5 — Just useless *2022-07-16, version 1.6* This app is the worst app I’ve ever tried to use. It just doesn’t work you click on things and absolutely nothing happens. It’s like a phantom app. Curious what the DNA of my dog reveals for 68 dollars. If I can click on anything to get the results. ### 1/5 — App not opening *2022-07-08, version 1.6* A week ago they said they received my sample on my door. Today I won’t go in and see if they made any progress with it. And been unable to open the app. I’d like an explanation if they can get one. That test cost me a lot of money ### 1/5 — App not so great *2022-03-31, version 1.5* Hope the DNA test is more reliable than the app. I have 3 dogs, registered 3 pets and uploaded a pic under each reg#. But only one pic ever shows - the last one I uploaded. In other words the same pic shows for all three dogs. Really? App needs work guys ### 1/5 — Worst app ever *2022-03-18, version 1.5* Should be simple to use but just doesn’t work. Need to close out several times until it somehow magically allows you to tap on anything. ## Frequently asked questions about DNA My Dog ### What does the DNA My Dog app do? The DNA My Dog app helps you identify your dog's breed through a comprehensive gallery of dog breeds and mixes. You can browse photos, learn about different breeds, and even register your DNA test results directly through the app. ### How can I identify my dog's breed with this app? You can browse the app's extensive gallery of dog breeds and mixes, viewing photos and learning about their physical appearances and characteristics. While the app provides information, it also facilitates the registration of DNA test results for definitive breed identification. ### Can I order a DNA test through the app? Yes, you can order a DNA My Dog test directly through the app. The app also allows customers to easily scan and register their existing DNA test kits. ### Is this app free to use? Based on the provided information, the app itself is free to download and use. The monetization comes from the purchase of DNA test kits, which can be ordered through the app. ## Version history (last 5 releases) ### 1.7 — 2023-01-15 Performance enhancements ### 1.6 — 2022-04-13 Performance enhancements. Registration issue resolved. ### 1.5 — 2021-09-17 Add 3 new breeds. Performance enhancements. ### 1.4 — 2021-07-18 Added 7 new breeds Add the ability to store multiple customer ids on the same device. Allow for 10 characters entry on the customer id. ### 1.3 — 2021-02-25 Add DNA My Dog contact information to intro screen. Fix registration issue with values being cleared. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*