# DobbyPro — user reviews

> 26 indexed App Store user reviews of DobbyPro by Halos Insurance Inc., rated 4.50/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/dobbypro/id1449612135/reviews
- App overview in markdown: https://appshunter.io/ios/app/dobbypro/id1449612135.md
- Rating breakdown: 5★ 26 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Newest reviews (9 of 26)

### 5/5 — Great Job Opportunities

*2024-01-18*

This app is a fantastic tool for contractors seeking job opportunities. It offers a user-friendly interface, a wide range of job listings, and efficient communication features. Highly recommended for any contractor looking to streamline their job search and find relevant work opportunities easily.

**Developer response:** Thank you, Araz Electric! We are so glad you are part of our DobbyPro community.

### 5/5 — Love the Dobby app!

*2024-01-18*

Dobby makes it super easy for me to run my family business at no cost. The support team us awesome!

**Developer response:** Thank you, Alvarez Services! We love partnering with you.

### 5/5 — Make it so easy to run my business!

*2024-01-18*

Dobby takes care of all my marketing and back office needs including invoicing and payment. And what an amazing app - makes communicating to homeowners super easy.

**Developer response:** Thank you! We are glad you are enjoying the platform, and that it's helping you run your business easier. That's exactly our goal!

### 5/5 — Best for Pros

*2024-01-15*

As a pro, I can’t remember my business before Dobby. Their team and app help with scheduling, invoicing and payment so I can focus on delivering quality work and building my business. Highly recommend.

**Developer response:** Thank you, Mchuck43! Our goal is to be the best option in the industry for high-quality pros and we love that you agree!

### 5/5 — Excellent job

*2023-12-17*

Thank you Dobby.

**Developer response:** Thank you, Amd AB!

### 5/5 — DChandyman

*2023-11-03*

I quit Thumbtack now that I have Dobby. I want to build my business, not throw money away.

### 5/5 — Dobby app

*2023-11-02*

Dobby Pro and Home Services never cease to amaze me! Their team of professionals are laser focused on the best of the best of customer service! My expertise is old-school, but Dobby blends good-old-fashioned customer service with the client at heart, modern tools of communication, and follow-ups, which makes their customers feel valued and appreciated. The client is first and foremost. Which is why I put my trust in them as the forerunner in home services in the 21st century!

**Developer response:** Thank you very much, BBSheltonjr! We are so glad you have trusted us with your business and look forward to continuing to grow with you!

### 5/5 — Handyman

*2023-05-23*

Dobby has out-performed all home-services platforms in the market! They do this with old-school, hard knocks, dedication to customer satisfaction.
They do the homework for finding quality, qualified contractors to meet clients needs so you don’t have to. Their client retention speaks volumes about their commitment to  excellency towards customer fulfillment.
I use them exclusively for work because I know their performance is above and beyond.
Thank you Dobby!

### 5/5 — Plumber

*2020-08-06*

This app is GREAT! 
I have maximized my time since Dobby helps increase my productivity. They do scheduling, billing, and help me structure my business for success. I have a whole new source of income thanks to Dobby. And it’s free to download!! I am never wasting my money on paying for leads again.

**Developer response:** Thank you! We don't want you to waste your money paying for leads again either, Happy Provider! Glad you are part of our DobbyPro community.

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste of time, there are no jobs.

*2025-03-18*

Seems to be a waste of time, I’ve gotten 2 jobs through here. One guy was not willing to get a permit, so that was dead. I did finish one job with a good review. After that, haven’t heard from Donny in over a year. Support is nonexistent, I believe they only want your information.

### 1/5 — No jobs

*2024-06-22*

I’ve been with Dobby Pro for over a year, but they do not send any jobs. I’ve completed one, and received a great review. Since then, nothing. I’ve tried reaching out and they said they will send me jobs but never do. Waste of time. App needs a lot of work.

### 1/5 — Current Dobby Pro

*2024-03-24*

They hire mystery shoppers, so be careful!

Thumbtack is definitely better

### 1/5 — Current Dobby Pro

*2024-03-23*

They hire mystery shoppers, so be careful!

### 1/5 — Bad App and People

*2024-03-14*

I was a Dobby contractor, I do handyman jobs, landscaping and tree removal. I landed to Dobby because of a friend, but he warned me about a problem he had with one of the representatives. Anyway, I decided to do it. At the beginning you start filling everything out, basic details. After that I got few jobs because of them, from 10 jobs I estimated I lost 7 and got 3 out of 7. Because to my price that was really fair enough I had to add 20% more for their commission. I was loosing a lot opportunities. Also I got two jobs that were confirmed with the customers and I was gonna schedule them, but Dobby sent me a message that the customers were not gonna move forward. But to short my story, they kicked me out from the app for no reason, they just deleted it. I’ve done Thumbtack for about 5 years, they send you the lead and you pay per lead. I’d rather use thumbtack thank Dobby. But anyway thanks because I got few opportunities because of them.

**Developer response:** Hey Kevin,
Thank you for the feedback. As we discussed via SMS, sorry for the off-boarding experience. Dobby is a totally free platform for our service pros - but to continue to operate through Dobby, our service pros need to win at least 60% of the jobs. Your lifetime win rate was 17%. We sent you 36 jobs, you accepted 29 jobs, completed only 5. You have all 5-star ratings on those 5 jobs. 

Dobby is not a lead generation platform like Thumbtack. So we don't make money until you (service pro) make money. And you don't make money until the job is done with 5-star reviews for the homeowner. We kept everything on the platform free (marketing to back office support to payment processing) - but every Dobby pro needs to maintain 98% 5-star ratings and at least 60% win rate (we also don't send our jobs to multiple pros at the same time - that's why winning jobs matter significantly for us).

We see that you (KB Landscaping and Tree Services, LLC) were hired 66 times in 5 years on Thumbtack (as of March 2024), so that's 13 jobs per year. We're very happy that lead generation model is working for you. We usually work with pros with a larger volume (200+ jobs per year) - as Dobby is using a property management model.

Thank you again for your feedback on the off-boarding process. We've made some changes thanks to your feedback. Take care.

### 1/5 — Bad App and People

*2024-03-13*

I was a Dobby contractor, I do handyman jobs, landscaping and tree removal.

I landed to Dobby because of a friend, but he warned me about a problem he had with one of the representatives.

Anyway, I decided to do it. At the beginning you start filling everything out, basic details.

After that I got few jobs because of them, from 10 jobs I estimated I lost 7 and got 3 out of 7.
Because to my price that was really fair enough I had to 20% more for their commission. I was loosing a lot opportunities. Also I got two jobs that were confirmed with the customers and I was gonna schedule them, but Dobby sent me a message that the customers were not gonna move forward. But to short my story, they kicked me out from the app for no reason, they just deleted it. 

I’ve done Thumbtack for about 5 years, they send you the lead and you pay per lead. I’d rather use thumbtack thank Dobby. 

But anyway thanks because I got few opportunities because of them.

### 1/5 — Contracting without a contract

*2024-01-11*

I was a Pro for Dobby, i had to go through an onboarding process as if I am working for them but I was never given a contract. When I asked about what terms I agreed to and how I agreed to it and asked them why I can’t find the terms of our partnership anywhere my account was promptly deleted. Highly deceptive business practice. You’re essentially an employee without a contract. They say they provide full back office support, but they hide customer information like phone and email, turns out they are not my customers but theirs, you essentially have a boss that can make up the rules as he chooses and you just agreed to it in perpetuity. I feel scammed. This is not the partnership they sell to you when you first get onboarded.

**Developer response:** Dobby is a property management platform and it doesn't sell leads to the providers. Providers join the Dobby platform by showing 5-star quality services and use Dobby software for free, access our customer success for free, get jobs for free, and use Dobby's payment processing for free. Dobby only makes money from member homeowners via a markup after the provider is paid - and is absolutely committed to protect personal information of the homeowners and service providers. Thank you.

### 5/5 — Contractor review

*2024-07-01*

I’m a contractor that works through the app and the customer service on my end is fantastic. Very easy to work with. I would definitely recommend this for other professionals.

### 5/5 — Quailty work

*2024-06-21*

I have been part of Dobby's work team and it is great to do everything with professionalism and quality.
I am a pro at dobby's and I have done many projects with dobbys and the homeowners have been happy with the work.

**Developer response:** Thank you so much for your review and being part of our DobbyPro Community!

### 5/5 — Pure joy to work with!!!

*2024-06-21*

After working with lead gen companies that charge an arm and leg for leads that they sell to 5 other service providers, working with Dobby has been nothing but amazing. 

The quality of their team and the quality of their clients (Dobby Community) are pure joy to work with. I own a home services company and a real estate business and Dobby is my one and only partner for all new business.

 Dobby is not for every service provider, they demand professionalism and a higher level of service which is more than welcomed. In short, if you want to elevate your business with a partner that cares and delivers, Dobby should be your choice.

**Developer response:** Thank you for your stellar review! We are proud of the Dobby community we have built together. We couldn't do it without our Pro partners!

## Most praised reviews (7 highest-rated)

### 5/5 — Current Dobby Pro

*2024-01-25*

I’ve been with Dobby for about 4-5 years and my experience is progressively getting better. Not only do they have the fairest payout amongst other competitors, but getting in touch with the necessary staff is not difficult when it becomes necessary. Unlike other service providing apps, Dobby stays in tune with all currently opened jobs to assure a good experience for the customer, as well as the Pro. Customers don’t have to spend time trying to communicate with an automated system, Dobby always has staff available to accommodate customer needs when a pro might be busy. Highly recommended.

### 5/5 — Plumbing provider

*2024-01-24*

We are a plumbing provider that works with Dobby, I must say Jack and the crew are great. They are prompt with responding and have sent some great clients our way! Thanks Dobby !

**Developer response:** Thank you, Aaron's Plumbing & Rooter! We love working with you and growing together in the Bay Area.

### 5/5 — Satisfaction Guaranteed!!

*2024-01-19*

Great company to work with ! Always extremely professional , their app is very user friendly and very transparent with their pricing and payout options. Highly recommend them !!

**Developer response:** Thank you, D. Colon! We love working with you. Our homeowners have loved the renovations we have done together this year!

### 5/5 — it's better than Thumbtack.

*2024-01-19*

They just started and the policy is just amazing, I've already done a few jobs, but now there aren't many of them I have to work for this irresponsible Thumbtack, I'm sure this is temporary. Dobby's policy is just amazing, I've already earned about 3 thousand in a couple of months, this not so much compared to TT, but how much did I spend in TT on contracts - more than 3 thousand in 2 months, how much did I spend in Dobby?? $0.

 This app definitely has potential.

**Developer response:** Thank you! We designed the most pro friendly business model in the industry and love that you are enjoying it as we grow together.

### 5/5 — DobbyPro Handyman

*2024-01-18*

I've been in partnership with Dobby as a service professional for over 2 years and have been very impressed with their service & support.  I was recruited by their team who had been actively looking to partner with highly rated service pros.  At the time I had been using other app based service platforms but knew my earnings as well as the quality of leads could improve.  Dobby helped me solve these problems through their commitment to quality of experience for both service pros and homeowners alike.  Their team works diligently to facilitate scheduling jobs, communicate with clients and promptly deliver estimates, invoices & billing.  The DobbyPro app has also continuously improved over time.  It's reliable, well organized, easy to use and the support team is always there ready to help.  I can honestly say Dobby provides me with quality leads that earn more per job than any other Home Services platform.

**Developer response:** Thank you! We appreciate your partnership as we build our amazing community together.

### 5/5 — Great App!

*2024-01-18*

This app is super easy to use and support is always very responsive if you have any questions. Great way to get new leads for new customers!

**Developer response:** Thank you, JTSCLT!

### 5/5 — Exceptional on every level

*2024-01-18*

As a partner with Dobby I can say that they have completely innovated the way busy homeowners can coordinate repairs with high skilled professionals . Their platform is super transparent to navigate and makes everything possible from quotes to invoices. !

**Developer response:** Thank you, Justo! We are so glad you joined our community in the Bay Area, and we love helping you build your business.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*
