# Doc Green's - Express Pick-up — user reviews

> 16 indexed App Store user reviews of Doc Green's by Hazlnut, LLC, rated 4.84/5 from 1,190 ratings.

- Source: https://appshunter.io/ios/app/doc-greens-express-pick-up/id1460601675/reviews
- App overview in markdown: https://appshunter.io/ios/app/doc-greens-express-pick-up/id1460601675.md
- Rating breakdown: 5★ 1,076 · 4★ 78 · 3★ 12 · 2★ 7 · 1★ 17

## What do users think of Doc Green's?

Overall sentiment: positive

**Pros**

- 🚀 Quick and easy to use
- 👍 Consistently great food and service
- 👍 Friendly staff
- 👍 Something for everyone

**Cons**

- 🐛 Payment issues and glitches in the app
- 🚫 Limited menu options in the app
- 👎 Poor customer service at some locations

**Commonly reported bugs**

- Payment type changes not working
- Order not being processed properly
- Compatibility issues with older devices

**Most requested features**

- Add the ranchero wrap to the app
- Allow customization options like extra dressing
- Add bacon as a topping option for paninis
- Implement a rewards program

## Most critical reviews (10 lowest-rated)

### 1/5 — Payment won’t save

*2026-02-24, version 1.4*

Doc Greens -fix your app

### 1/5 — Your iPhone app is crap

*2021-12-26, version 1.1.5*

Would not let me change payment type

### 1/5 — Horrible

*2020-11-18, version 1.0.7*

Why can’t I just use Apple Pay? So I have to input a credit card, kept saying crypto error so I used another card, same thing, adding a protein to a salad with a sensitive slide bar is ridiculous. So I went to google, used their website and boom boom done, easy. This app needs some work

### 2/5 — “Missed the ticket”

*2019-09-18, version 1.0.1*

I ordered our food via the app at 8:15 pm for an 8:30 pick up. My husband arrived at 8:28 pm to pick it up and they were rude when he asked about our order. After a few minutes the staff realized they hadn’t checked the printer for the order...He had to wait an additional 30 minutes for them to warm up the grill and complete the order. Horrible customer service and efficiency.

### 3/5 — Where are the REWARDS?

*2019-10-28, version 1.0.2*

I see the potential, but there aren’t any rewards. Just a 10% off after the 100th time you go...

### 4/5 — Limited Options

*2025-07-20, version 1.3*

Would be nice to be able to request extra dressing!!!!!

### 4/5 — Bacon!!

*2021-06-27, version 1.0.9*

Please add the option to add bacon to your panini’s!!! Please!!!

### 4/5 — It’s good

*2020-07-22, version 1.0.5*

Depending on what location you go to.. it’s good! I enjoy their food but I think they could work on the employees greeting people and being friendly.

### 5/5 — Slide Buttons Need Work

*2026-05-24, version 1.4*

I love this restaurant and the app is a good layout, but the slide buttons never seem to work. I just spent four minutes, trying to select grilled salmon.

### 5/5 — Fix site

*2024-07-13, version 1.2*

Please add the ranchero wrap to your app. You have the ranchero salad that you don’t have the ranchero wrap. It is our favorite and we can’t order it through the app because you won’t put it on it. But it is on the menu in the store. please add to app.

## Most praised reviews (6 highest-rated)

### 5/5 — Best choice in the area

*2020-11-03, version 1.0.7*

Consistently great food, and service. The Cuban s panini is my favorite. Zucchini and squash side is very tasty.  Can’t recommend Doc Greg’s enough!

### 5/5 — Food is amazing!!

*2020-04-10, version 1.0.4*

Great Food, Great service and Great owners!!
Something for everyone!!

### 5/5 — Amazing staff and food!!

*2020-01-18, version 1.0.3*

I started going to Doc Greens down in Wichita. When I saw them opening one in KC, it just made my day. Staff is friendly and the food is delicious!

### 5/5 — Quick and Easy

*2020-01-08, version 1.0.3*

Always very quick and easy to use. Always ready when I stop by to pick up my order.

### 5/5 — Great service

*2019-10-13, version 1.0.2*

New market Square has great customer service!

### 5/5 — Love Doc Greens - App needs upgrade

*2019-09-16, version 1.0.1*

It took 3 times for the App to take my order. Feels a little glitchy- but in the end it was Ok.  I like build your own & app is missing some options available in my Doc Green store such as Pico de Gallo, pepperocini

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*