# DocAgent Mobile — user reviews > 25 indexed App Store user reviews of DocAgent Mobile by Digital Designs, Inc., rated 3.17/5 from 6 ratings. - Source: https://appshunter.io/ios/app/docagent-mobile/id597917849/reviews - App overview in markdown: https://appshunter.io/ios/app/docagent-mobile/id597917849.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2 ## Newest reviews (5 of 25) ### 1/5 — Unable to log in *2015-11-03* I have been trying this for months. I'm am still unable to log into my ace because it's saying my corp id is wrong. I have verified it many times and it still won't let me. Please update the app if you can. ### 1/5 — Needs ability to print/save *2015-05-26* One star until the ability to save/print from your phone is added. ### 1/5 — There is NO way to print *2015-04-08* There is no way to print a paystub within the app. Kind of pointless if you need to send this information a bank or to have your own hardcopies. ### 1/5 — 👎 *2014-07-12* PDFs don't load ### 1/5 — West ....... *2013-04-12* How to add documents ? ## Most critical reviews (10 lowest-rated) ### 1/5 — Usability *2020-09-30, version 1.1.61* Why does the update didn’t include any option to save userID & password? ### 1/5 — Has bugs now *2020-09-28, version 1.1.58* Updated app, now cannot log in, Tried multiple times, worked fine the day before the update This app also usually freezes at times once you open a document and you can’t go back to the previous screen then you have to exit the app, re enter the app just to look at the previous screen ### 1/5 — Can’t log in *2020-09-20, version 1.1.58* After the update my client ID is no longer valid. Please update this app so it works. Thx ### 1/5 — Can’t log in now *2020-09-18, version 1.1.58* App finally updated and now no client IDs are valid to log in? ### 1/5 — Crap *2020-03-23* App doesn’t work. Go to change password and input new one and it says password invalid. Tried several times changing with updated passwords and same result. Needs to be updated or thrown in the garbage can. ### 1/5 — Outdated optioned *2020-01-28* First of all, app compatibility with devices is the worst, it crashes every time I try to log in the first time, no option to print my files, need to close app every single time I want to check a different document because the buttons disappear having same issues on both iPad and iPhone ### 1/5 — Can’t print *2018-12-17, version 1.1.51* The options get locked out periodically, and also you can’t print anything. ### 1/5 — Can’t find mobile network *2018-03-27* Keep getting an error message telling me it can’t connect to internet whether I’m on WiFi or on mobile data iPhone 8plus ### 1/5 — Worst app ever *2017-11-12* It doesn't not work. At all. Waste of space and time ### 1/5 — Don't work *2017-08-19* Don't work ## Most praised reviews (10 highest-rated) ### 5/5 — Works for me *2017-07-06* No issues now. Once I realized my client ID was not my work ID and it said what it was right their on the screen when I tried to log in from a computer. ### 5/5 — Great app *2014-07-03* Works great ### 5/5 — DocAgent Mobile *2013-02-05* It is so easy to use! Cool app that is actually useful! ### 3/5 — Mobile app needs update!! *2020-01-29* Great app but it needs a print option. Its been 5yrs come on please mobile app needs to have a print option. Not everyone has a computer other than a phone or tablet. You can do it!!!!! Thanks in advance Frank Saunders ### 3/5 — Needs to be updated *2019-05-06* The Doc Agent apps works okay. The app needs to be updated for newer phones and needs to be more efficient. The app force closes from time to time on newer devices such as the iPhone XS MAX and new iPad Pro. The app hasn’t been updated in 4 years and people use this app for work related purposes. Please update and fix these issues. Thank you. ### 3/5 — One big issue *2019-02-17* Can’t print my W2 from the app this is very annoying ### 3/5 — Please update *2019-02-15* Locks up. Can’t print or export. ### 2/5 — FACE ID + Fingerscan needed *2020-10-11, version 1.1.61* Please add FACE ID to get quicker login ### 2/5 — Print option for IOS users *2020-07-30* A print option for iPhone users would be helpful. Good app. ### 2/5 — I depend on DocAgent *2017-01-24* Unfortunately...I can't always login "invalid client id" error. It would be nice if there was a print button added. One last thing...please go back to having updated info available on Monday and not a few hours before paycheck is deposited into bank account on Thursday morning. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*