# Dock Direct > App for Qantas Freight priority loading and shipment management. (iPhone/iPad app by Qantas Airways Limited.) - Source: https://appshunter.io/ios/app/dock-direct/id1571852326 (this page in markdown: same URL + `.md`) - Developer: [Qantas Airways Limited](https://appshunter.io/developer/394287136) - Category: Business - Price: Free - Rating: 1.00/5 from 5 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 17.6 · 52 MB - Languages: American English - Released: 2021-10-11 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dock-direct/id1571852326/reviews.md ## What is Dock Direct? Qantas Freight’s new Dock Direct app gives you access to priority loading for eligible international shipments so you can fast track your lodgements - all from the palm of your hand. Everything you need to prepare for freight lodgements is now all in one place. A place where you can find upcoming lodgement details as well as lodgements already completed. The Dock Direct app simplifies the lodgement process for eligible freight movements. The app stores all upcoming shipment details including Lodgement ID, AWBs and pieces so it’s easy to manage each lodgement. You’ll be given a lodgement window to you can plan your day. and speed through check in. You will receive a notification from Qantas when your details have been registered and your account is ready to use. How the app works: - Open the app before you start your journey to view all lodgements assigned to you - Let us know your truck details so we’re ready to welcome you when you arrive at our terminal - Select a lodgement ID to see which AWBs are included. Check pieces as you load – updating as you go if needed - then click ‘Lodgement Loaded’ once complete - Before you leave, tap to ‘Start your trip’ so we know you’re on your way - Receive notifications as new shipments are assigned to you You will receive a SMS notification once you have been registered by your freight forwarder or transport company and can then download the app. Enjoy a smoother, faster and contactless way of lodging your international Qantas Freight shipments! ## Key features - Priority loading for eligible international shipments - View upcoming and completed lodgement details - Track Lodgement ID, AWBs, and pieces - Receive shipment assignment notifications - Contactless check-in process - Manage lodgement windows ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/dock-direct/id1571852326/reviews.md ### 1/5 — Waste of time *2025-10-19* App is always playing up or crashing . Making it hard to do your job. ### 1/5 — Very Bad *2025-03-14* One of the slowest apps I've ever seen, it crashes all the time. Qantas should be ashamed of themselves; they can’t even fix the app properly. ### 1/5 — Don’t bother *2024-11-24* Crashes all the time kicks you out won’t let log back in you lose a lot of money waiting time, airline doesn’t care about the turning time for other companies **Developer response:** Hello Sam2n123, we are sorry to hear that you are experiencing issues. We have made a number of improvements to the app and you should not be experiencing the app crash. Please email directdock@qantas.com.au and I will be in touch to get more information from you so that we can resolve your issue. Thank you ### 4/5 — Tiger Boy *2024-09-06* Did you fix the issue with your Direct App ? I had the same problem and solved it by going to - - phone settings - press on your profile photo - scroll up till you see your Name&phone- press that. If you have I-cloud turn it off. Now go back to your App Store Search Dock direct - It should now appear with an update next to it - press that Now it should work? Also if you select a client but can’t see the available awbs keep tapping on the top blue bar that shows a small keyboard - shipments should appear. Hope that works mate.👍 ### 1/5 — Dock Direct App Useless *2024-08-19* My app has not worked for a while asked me to do an update and stopped working won’t even open up click on it and keeps on closing How am I supposed to pick up cargo tried the support on line Nothing Qantas & developers of this app don’t care I have to get other drivers to call out Cargo for me worst app ever Yes tried deleting and re installing, yes turned phone on & off, yes uploaded latest iOS still nothing, sent an email to Qantas support online NO RESPONSE Disgusting service **Developer response:** Hello Tiger Boy, we are sorry to hear that you are experiencing issues. The recent app updates have made improvements. Your issue could be related to data set up. Please email directdock@qantas.com.au and I will be in touch to get more information from you so that we can resolve your issue. Thank you ### 1/5 — Useless app. *2024-04-06* So many issues in the 3 weeks I’ve been using it. No one replies to requests for help and none of the staff now how to fix the problem… ## Frequently asked questions about Dock Direct ### What is Dock Direct? Dock Direct is an app from Qantas Freight that provides priority loading access for eligible international shipments. It helps users manage shipment details and streamlines the lodgement process. ### How does Dock Direct work? Users open the app to view assigned lodgements, enter truck details, select a lodgement ID to see included AWBs, and update piece counts. They can then mark lodgements as loaded and start their trip. ### What information can I find in Dock Direct? The app stores upcoming shipment details including Lodgement ID, AWBs, and the number of pieces. It also provides a lodgement window for planning. ### Does Dock Direct have ads? No, Dock Direct does not contain advertisements. It is a free application focused on providing freight management services. ### What devices support Dock Direct? Dock Direct is available for both iPhone and iPad devices, allowing users to manage their freight lodgements on the go. ### How often is Dock Direct updated? The latest version of Dock Direct is 2.21.1, last updated on July 23, 2026. Updates ensure the app remains functional and incorporates any necessary improvements. ### What is the age rating for Dock Direct? Dock Direct has an age rating of 4+, making it suitable for a wide range of users involved in freight operations. ### What are the user reviews for Dock Direct? Dock Direct has a rating of 1.0 stars from 5 ratings. This indicates a low user satisfaction based on the available data. ## Version history (last 5 releases) ### 2.21.1 — 2026-07-23 Updates to authorisation and shipment finalisation. ### 2.20.12 — 2025-10-30 Ability to provide feedback. ### 2.19.15 — 2024-11-21 Updated support link. ### 2.19.12 — 2024-11-07 Updates to include auto-selection of grouped AWBs. ### 2.19.8 — 2024-10-31 Added ability to filter collections by storage commencement date. ## More apps by Qantas Airways Limited - [Qantas Airways](https://appshunter.io/ios/app/qantas-airways/id640437525) - [Qantas Entertainment](https://appshunter.io/ios/app/qantas-entertainment/id968906181) - [Qantas Wellbeing](https://appshunter.io/ios/app/qantas-wellbeing/id1081741211) - [Qantas Money](https://appshunter.io/ios/app/qantas-money/id1133394211) - [Qantas Pay](https://appshunter.io/ios/app/qantas-pay/id6479733294) All apps by Qantas Airways Limited: https://appshunter.io/developer/394287136 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*