# Dock Direct — user reviews

> 6 indexed App Store user reviews of Dock Direct by Qantas Airways Limited, rated 1.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/dock-direct/id1571852326/reviews
- App overview in markdown: https://appshunter.io/ios/app/dock-direct/id1571852326.md

## Most critical reviews (6 lowest-rated)

### 1/5 — Waste of time

*2025-10-19*

App is always playing up or crashing . Making it hard to do your job.

### 1/5 — Very Bad

*2025-03-14*

One of the slowest apps I've ever seen, it crashes all the time. Qantas should be ashamed of themselves; they can’t even fix the app properly.

### 1/5 — Don’t bother

*2024-11-24*

Crashes all the time kicks you out won’t let log back in you lose a lot of money waiting time, airline doesn’t care about the turning time for other companies

**Developer response:** Hello Sam2n123, we are sorry to hear that you are experiencing issues. We have made a number of improvements to the app and you should not be experiencing the app crash. Please email directdock@qantas.com.au and I will be in touch to get more information from you so that we can resolve your issue. Thank you

### 1/5 — Dock Direct App Useless

*2024-08-19*

My app has not worked for a while asked me to do an update and stopped working won’t even open up click on it and keeps on closing How am I supposed to pick up cargo tried the support on line Nothing Qantas & developers of this app don’t care I have to get other drivers to call out Cargo for me 
worst app ever
Yes tried deleting and re installing, yes turned phone on & off, yes uploaded latest iOS still nothing, sent an email to Qantas support online NO RESPONSE 
Disgusting service

**Developer response:** Hello Tiger Boy, we are sorry to hear that you are experiencing issues. The recent app updates have made improvements. Your issue could be related to data set up. Please email directdock@qantas.com.au and I will be in touch to get more information from you so that we can resolve your issue. Thank you

### 1/5 — Useless app.

*2024-04-06*

So many issues in the 3 weeks I’ve been using it. No one replies to requests for help and none of the staff now how to fix the problem…

### 4/5 — Tiger Boy

*2024-09-06*

Did you fix the issue with your Direct App ?
I had the same problem and solved it by going to -
- phone settings 
- press on your profile photo 
- scroll up till you see your Name&phone- press that.
If you have I-cloud turn it off.

Now go back to your App Store 
Search Dock direct -
It should now appear with an update next to it - press that 

Now it should work?

Also if you select a client but can’t see the available awbs keep tapping on the top blue bar that shows a small keyboard - shipments should appear.

Hope that works mate.👍

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*