# Docket - Work Simplified — Field Service Management

> Field service management app for scheduling, job tracking, and team communication. (iPhone/iPad app by KI Design, LLC.)

- Source: https://appshunter.io/ios/app/docket-work-simplified/id1463097846 (this page in markdown: same URL + `.md`)
- Developer: [KI Design, LLC](https://appshunter.io/developer/1463097845)
- Category: Business
- Price: Free
- Rating: 3.50/5 from 30 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 79 MB
- Languages: American English
- Released: 2019-05-14
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/docket-work-simplified/id1463097846/reviews.md

## What is Docket?

Docket includes all the resources required for implementing a solid and reliable workforce management solution in any company. Emphasis was put on simplifying the end user experience so that the users can focus on important tasks in the field.

Docket offers several key features that can help your business.
- Scheduling, estimates, and invoicing
- Real time monitoring of job status, costs analysis, and assigned employees
- Job specific messaging
- Employee GPS and time tracking

Docket offers several key features that can help your clients.
- Client Dashboard
- Email, text, and chat communication
- Let you know who is coming to your job with images
- Live tracking when your team
- Time change request feature

Docket allows field technicians to have all information required to successfully complete assigned work order. Collaboration between field technicians, dispatchers and other customer departments is easier and enables more effective results, raising end customer satisfaction.

The mobile app enables the field service technician to receive and transmit work-related information on a real-time basis via a mobile device.

## Key features

- Scheduling, estimates, and invoicing
- Real-time job status monitoring
- Employee GPS and time tracking
- Job-specific messaging
- Client dashboard
- Live team tracking

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/docket-work-simplified/id1463097846/reviews.md

### 5/5 — Quit ignoring reviews

*2026-07-22, version 4.4.0*

I don’t need images saved from docket into my camera roll. IT was good a few months ago. Every time y’all update it then something else is screwed up.

### 1/5 — Screwed up after last update

*2026-06-17*

Keeps getting worse. Camera needs to go back to original and since the last update it’s making scan the ticket several times before it will accept it. Also I don’t need a picture of the ticket saved to my camera roll.

### 1/5 — Lost info, glitchy

*2026-03-30, version 4.1.0*

This company lost credit card information of a customer, refused to reimburse me for lost income due to their glitch, and this app is frequently crashing. I would highly recommend using a different software for logistics.

### 4/5 — It’s good but

*2025-09-30*

Why can’t the driver rearrange the tasks? To be able arrange them in a way to maximize route would be easier on the driver. Like long hold on a task and slide it to where you need it. Because sometimes whoever assigns them doesn’t know what a map looks like.

### 1/5 — Photo

*2025-01-22, version 3.1.0*

Even after this new update I can’t save the photos. Still giving me the same issue when I try to save it. Plz fix this app used to work so well

### 1/5 — Old version better than new update

*2024-12-13, version 3.1.0*

Images required takes like 4-7 times upload to actually save. QR code doesn’t scan. Does not allow me to do a yard drop. Now it doesn’t let me chose the container I am dropping at a new site.

### 3/5 — New update bugs

*2024-11-22, version 3.1.0*

The new update seemed to make the app work less efficiently. I have errors completing tasks because it keeps saying I didn’t select dump location when I did

### 4/5 — It’s ok

*2024-11-21*

Last update it stopped adding the time together on the pay period. It used to have the day’s time and the week’s time but now both boxes have the same time each day. It’d be nice to allow drivers to rearrange tasks.

### 1/5 — Not my favorite option

*2024-07-12*

It’s almost too nice to say that I hate this program and the support we receive from the developer. Bugs pop up and their answer is always - wow you must’ve messed that up. I’m capable of messing things up but not every time!!!  Additionally the program doesn’t sync assets and job sites. There is never an alignment between what assets you think you have and what the program shows. I will say that the map feature does have some pretty colors but WHO CARES?
Do yourself a favor and find a different dispatching and routing solution.

### 5/5 — The Drivers App

*2023-02-08, version 2.67*

Works well when driving! (On IPhone and IPad.) Very simple but lots you can do on it and can go back and change things if needed. Adding images is easy! Great APP. Kings- Operations Manager and Driver.

## Frequently asked questions about Docket

### What are the core features of Docket for businesses?

Docket offers scheduling, estimates, invoicing, real-time job status monitoring, cost analysis, and employee tracking. It also includes job-specific messaging to enhance team collaboration and efficiency.

### How does Docket benefit clients?

Clients benefit from a dashboard to view job progress, receive communication via email, text, and chat, and see live tracking of the service team. They can also be informed about who is arriving with images.

### Is Docket suitable for all types of field service businesses?

Docket is designed for implementing a solid and reliable workforce management solution in any company, emphasizing a simplified end-user experience for field technicians.

### What devices is Docket compatible with?

Docket is available for iPhone and iPad devices, allowing field technicians to access all necessary information on the go.

### How often is Docket updated?

The latest version, 4.1.0, was last updated on March 2, 2026, indicating regular updates to improve functionality and reliability.

### What is the user rating for Docket?

Docket has a rating of 3.6 stars from 27 ratings, suggesting a generally positive but mixed user reception.

### Does Docket have ads?

No, Docket does not contain advertisements, providing an uninterrupted user experience.

### What is the age rating for Docket?

Docket has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 4.6.0 — 2026-08-05

Performance and reliability improvements.

### 4.5.0 — 2026-07-27

Performance enhancements and bug fixes

### 4.4.0 — 2026-06-30

Stability and bug improvements

### 4.3.0 — 2026-06-11

Bug fixes and performance enhancements

### 4.2.0 — 2026-04-29

General stability updates and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*