# Docon EMR for Doctors — user reviews > 28 indexed App Store user reviews of Docon EMR for Doctors by Docon Technologies Private Limited, rated 4.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/docon-emr-for-doctors/id1459988865/reviews - App overview in markdown: https://appshunter.io/ios/app/docon-emr-for-doctors/id1459988865.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (8 of 28) ### 2/5 — Good software dying due to worst customer care services and non-upgradation *2025-05-23, version 4.51.0* I am using this software since three years and more, it is crafted elegantly for busy OPD doctors. But since then I am facing poorest customer care support, there are no feature upgradation since the first installation, I do not call back, they do not answer your mails, they don’t solve the tickets raised by your complaints. They initially Quoted the cost of software is 6000 per Year for life time, they also committed that they will not sell the patient’s data but after a few times, they started billing per prescription mode and they started selling patient’s data online pharmacies. Even at the beginning, they promised unlimited SMSs free of charge, But after sometime they started charging for SMSsalso. They behave like they don’t care for customer retention. They don’t understand that they are dealing with the most educated class of people of the country and the trickiest relations of doctor and patient. It is due to the user friendliness of the software. I had to stick with this software but whenever I get the similar kind of software, I will not hesitate to switch the EMR platform. ### 1/5 — Poor customer support. App not working. *2022-11-02, version 4.46.2* DocOn app doesn’t work with latest iPad ios 16.1. Customer support not working. Bad service by DocOn. ### 1/5 — Very bad service since last few months *2022-06-23, version 4.45.4* No one will call you back , no one will give you answers what is wrong with your software. This is doctor software and you made joke of it.. my software is crashing since 20 days and no one responding.. Please don’t fall for trap.. ### 1/5 — Various bugs are there but no one solve since many years. *2022-05-27, version 4.45.4* Vial sending Video Consultation massage to patient, in this massage given one link for download DocOn App for Patient, but this link was wrong. And in vaccination chart many brands are wrong, means for example, when you going for give Polio drops in 9 months but in given options brands name are shown of Typhoid vaccine and etc. Many time I requested on mail but there is no solutions or no reply and many time I requested for call back from back end team but no one called me. ### 4/5 — DOCON APP *2022-04-06, version 4.45.3* Very nice User friendly Even senior citizens like me can use comfortably Very little typing required Cons of App No indoor module available ### 4/5 — DocOn EMR *2020-07-01* Very user friendly. ### 5/5 — AK 230962 *2020-04-12, version 4.35.1* Thanks to Ravi Nice app. Of video consultation. Thanks. Dr Arun Kumar ### 5/5 — EMR soft ware *2019-12-02, version 4.29.2* A very well developed EMR soft ware . They also provide excellent on site training on how to use the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor service *2026-07-16, version 4.51.0* Application is good, but team and service is third class ### 1/5 — Worst app, now managed by pharmeasy marketing dealer company *2025-11-07, version 4.51.0* Useless app now. No support, growth charts not working on iPad, plenty of bugs, patient app not functional, all certificate are against NMC guidelines, video consultation not working properly & so many other bugs for last many months. They are there to extract money only with no technical team with them to fix software. On complaint to customer care they will is a ticket only without rectifying or addressing your issue. I m subscriber of this software since 2017, but now suggest to all that, Do not subscribe to this software now as it’s in wrong hands now. ### 1/5 — Ruined by pharmeasy *2025-09-16, version 4.51.0* A good app has been ruined since it’s been taken over by pharmeasy. Since the update on 11 May they have not been able to sort out even one of the multiple bugs the app has. The company is not interested in the app , they probably don’t have a technical team . Pharmeasy should sell this app to someone who can maintain it. I do not recommend anyone to buy this. For those who have the app please shift out asap. ### 1/5 — Worst services and supports - now full of bugs *2025-06-02, version 4.51.0* Bugs bugs bugs… this software has become full of bugs and they are selling data to pharmeasy .. beware of their trap! ### 1/5 — Charts crashed after update *2025-05-25, version 4.51.0* Charts crashed after update ### 1/5 — Pathetic response from developers *2025-05-20, version 4.50.0* Software has been crashed for almost 24 hours and nobody is there to answer. When calling customer care, it shows not able to receive your call. When mail sent, it shows ticket generated but no response in last 24 hours. Really poor management. No one is there to solve your query. ### 1/5 — Service quality has deteriorated *2025-01-03, version 4.46.6* The app lags significantly. The customer care executives are never able to solve any issues. ### 1/5 — Poor service *2024-03-14, version 4.46.6* The service has deteriorated since last 1 to 2 years. There are many bugs and this app is very slow now a days ### 1/5 — Pathetic support team. *2023-05-17, version 4.46.6* Pathetic support team. Issue remains unresolved for days. No reply to mails. Calls never attended. ### 1/5 — No Services *2022-11-11, version 4.46.4* Since past few months the service has deteriorated no one calls you back even no one picks up the customer support number, I think there is something wrong with the company now. Hope you are not shutting it down. ## Most praised reviews (10 highest-rated) ### 5/5 — Best EMR for all specialist doctors *2025-02-12, version 4.46.6* Best EMR till date with no glitches and very user friendly interface , customisable and having dedicated examination module for each specialty. No other EMR comes close to it. Definitely Roth every penny. ### 5/5 — OPD FRIENDLY APP *2023-09-23, version 4.46.6* I am using the app for almost 2 yrs now Quite seamless working app Touch concept is the greatest advantage Can generate the whole prescription less than 30 seconds Booking appointments is an added advantage ### 5/5 — Best EMR *2021-10-30, version 4.42.0* This app is the best for everyone ### 5/5 — Good EMR for doctors *2020-11-20, version 4.38.0* Docon EMR is simple easy and convenient to use.saves lot of time,especially the preformed template feature comes in handy during busy OP time. The vaccination part of the EMR is amazing to say the least. Docon EMR Is best when used on iPad.There is hardly any typing required.The pricing is reasonable. There’s scope for further improvement and the docon team can certainly make DOCON EMR one of the most sought after in India.Its just that it requires some fine tuning which can be done by genuine feedback from the doctors. ### 5/5 — Great EMR software for paediatricians *2020-10-23, version 4.37.5* The best EMR software for paediatricians ### 5/5 — Useful app for OPD clinics *2020-08-03, version 4.37.2* Very useful especially for paediatricians. It’s very easy to use. Good customer support. Though app needs to be improved further ### 5/5 — my experience *2020-08-02, version 4.37.2* Really nice app and very easy to use . Superb work ### 5/5 — DocOn app for doctors *2020-05-08, version 4.35.4* I am using since launch and find it very interactive and doctor friendly app. While using this app one tends to do much efficient patient communication and electronic records maintenance . I recommend this for all speciality practitioners and particularly paediatricians. ### 5/5 — Well wishing *2020-05-05, version 4.35.4* Very easy handling and one in all app. Thanks a lot ### 5/5 — Review *2020-05-02, version 4.35.4* I am happy and satisfied using DOCON.Helped me a lot during Lock Down. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*