# DocOnline: Ask a Doctor Online — user reviews

> 49 indexed App Store user reviews of DocOnline by DocOnline, rated 1.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/doconline-ask-a-doctor-online/id1234520016/reviews
- App overview in markdown: https://appshunter.io/ios/app/doconline-ask-a-doctor-online/id1234520016.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (13 of 49)

### 4/5 — Booking appointment with fake doc

*2025-08-13*

I booked twice and got the appointment with same doc Dr. Sruthi S Nair and with out any call from her ahead updated that status that user did not pick up the call.

**Developer response:** Dear Customer, we are unable to track your membership details. We request you to share your MRN number & contact information at contact@doconline.com or call at 8822126126. It will help our team to reach you for a detailed feedback/assistance. Thank you.

### 5/5 — Super app

*2025-06-24, version 5.1.34*

Super app

### 5/5 — Amazing

*2024-07-30*

Doconline is a valuable tool for anyone looking to take charge of their health, offering a solid mix of functionality and insight.

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

### 5/5 — Very Good

*2024-07-29*

I'm very much satisfied with the application. It is very easy to book online consultations. I am also satisfied with their customer care support.

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

### 5/5 — User friendly and customer supportive

*2024-07-29*

I've been using this healthcare app for a few months now, and I'm thoroughly impressed.
The tracking system is reliable and very easy to book online consultations..
I am satisfied with the customer service support for their quick response and solutions

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

### 5/5 — Best health care app

*2024-07-29*

I have been using this app It was a good experience while using this app as it made my health care journey very comfortable with a user friendly interface.

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

### 5/5 — Convenient and reliable health care app

*2024-07-29*

I’ve been using Doconline for a few months now, and it has truly transformed how I manage my healthcare. The app makes it incredibly easy to book doctor consultations online, which is a huge time-saver. Scheduling diagnostic tests is also straightforward, and I love that I can order medicines directly through the app. The best part? The numerous coupons and discounts on medicines and health checkups. It’s a fantastic way to save money while taking care of my health. Highly recommend Doconline to anyone looking for a convenient and reliable healthcare solution!

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

### 5/5 — Nice App

*2024-05-01, version 5.1.9*

Nice App

### 3/5 — App issue

*2023-09-28, version 5.0.13*

I booked an appointment but when doc ask me to upload images through EHR the main screen is not responding on clicks. Didn’t get the solution..

### 5/5 — Amazing app

*2023-07-26, version 5.0.9*

Great doctors

### 5/5 — Amazing

*2023-07-21*

Doconline has exceeded my expectations on every level. The app's ease of use, coupled with the approachable and friendly demeanor of their doctors, has made my healthcare journey both convenient and comfortable. Whether you're seeking medical advice, a second opinion, or even a simple check-up, Doconline is the app to rely on

**Developer response:** Dear Customer, thank you for your feedback. We would love to hear more from you. If you have any other suggestion please write to us at contact@doconline.com. Thank you once again!

### 5/5 — Quick service

*2023-05-03*

I booked an appointment last week for my daughter. The doctor thoroughly went through her past medical history, evaluated symptoms and prescribed the medication accordingly. It worked well for me!

**Developer response:** Dear Customer, thank you for your feedback. We would love to hear more from you. If you have any other suggestion please write to us at contact@doconline.com. Thank you once again!

### 5/5 — One stop destination for all your health needs

*2022-12-01*

The app is extremely smooth and user friendly, and caters to all the health needs. Doctor consultations, Fitness tracking, Blood tests - all the things are covered.

**Developer response:** Dear Customer, thank you for your feedback. We would love to hear more from you. If you have any other suggestion please write to us at contact@doconline.com. Thank you once again!

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t book an appointment

*2026-01-09*

I have been trying to book online consultation using mobile application but everytime i select a slot, the app flashes a message “The scheduled at doesn’t match the format”.

Honestly, it is quiet frustrating, i have been trying to book consultations for 6 months using app but of no good use

**Developer response:** Dear customer, we regret the inconvenience caused and understand your concern. Please write to us at contact@doconline.com with your registered details so we can investigate this thoroughly and help you book an appointment seamlessly. Thank you for your cooperation.

### 1/5 — Worest Platform

*2026-01-02, version 5.2.21*

Number One Cheating Platform

### 1/5 — Worst healthcare app

*2025-07-28, version 5.2.1*

I scheduled call with a doctor and the app didn’t let me connect. Seemed like the doc or the app was just calling to record an interaction for seconds and then the call dropped. 

Would not recommend the app at all.

### 1/5 — Do not buy

*2025-02-27, version 5.1.32*

Do not buy their plans they there are no benefits

### 1/5 — App doesn’t work in iphone 15

*2024-09-09, version 5.1.20*

Main features in the app like booking appointments and all doesn’t work in iphone 15

### 1/5 — This app is fraud

*2023-11-16, version 5.0.19*

They take money for appointment and after payment they will cancel the appointment. Don’t trust this app.

### 1/5 — Buggy App

*2023-02-23, version 5.0.5*

Application is very buggy. It’s simply doesn’t work in background mode and makes it impossible to have a video call through it.

### 1/5 — How bad can an app be? Well this app is the answer.

*2022-04-12*

It has been a harrowing experience. There’s no way you can message the doctor directly. And  calls get dropped in between an appointment and you’re left hanging on your own. I requested the doc to move onto a different more professional platform but she denied. Will not suggest this. Never!

**Developer response:** Dear Customer, we are unable to track your membership details. We request you to share your MRN number & contact information at contact@doconline.com or call at 8822126126. It will help our team to reach you for a detailed feedback/assistance. Thank you.

### 1/5 — App is crashing

*2022-03-01, version 4.5.23*

I have been trying to open the app since yesterday but I couldn’t as it’s continuously crashing.

### 1/5 — Bad App

*2021-05-11, version 4.5.10*

App hangs and Customer support is rude. Don’t waste time

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2026-08-13*

What impressed me most was how calmly the doctor listened before suggesting the next steps. I never felt rushed, and that made the consultation feel much more personal.

### 5/5 — Review for the app

*2026-08-06*

This app makes healthcare feel accessible. Instead of spending hours commuting and waiting, I was able to speak with a qualified doctor from the comfort of my home. Definitely an app I'll continue using.

### 5/5 — Best Doctor Consultation

*2026-06-16*

Hey, I just started using this app and honestly, it’s been a great experience. The UI is simple, smooth, and easy to use. The best part is how convenient it is for everyone. I’ve been using it for myself as well as my family, and I’d definitely recommend giving it a try

### 5/5 — Aadil Shaik

*2026-04-09*

Best App for online doctors consultation, I got my first free doctor consultation and my experience was great. Doctors are always smiling and understanding our problems, with in minutes I got my prescription online and I am able to order the prescription and get the medicine in next 1 hours, all by just sitting at my home. 
Thanks to Doconline..

### 5/5 — Wonderful App and Services

*2026-01-28*

This app is so user friendly and absolutely wonderful.

**Developer response:** Thank you so much for your kind words! We’re really glad the app is making a difference for you. Your feedback motivates us to keep improving and delivering the best possible experience.

### 5/5 — Doc online best platform

*2025-11-17*

I was looking up for a platform where i can discuss something on precaution paper that is not clear to me. And i looked up and see this website in just 10 mjns i got connected with a doc a real doctor who read out give me full understanding and save my time. I am sure this app help lots of people i 100% recommend.

**Developer response:** Thank you so much for your kind words! We’re really glad the app is making a difference for you. Your feedback motivates us to keep improving and delivering the best possible experience.

### 5/5 — Seamless experience

*2025-11-12, version 5.2.16*

I felt heard and well cared for.

### 5/5 — Wow

*2025-11-10, version 5.2.16*

Amazing and helpful app. Highly recommended.

### 5/5 — Satisfying

*2025-11-06, version 5.2.16*

Never think that only online app solve my problemss

### 5/5 — Commendable support from doconline

*2025-06-25*

We have been using this application for entire family. Application so smooth and doctors are available most of the times .

**Developer response:** Dear Customer, Thank you for your encouraging words. If you have other feedback or suggestions, please write to us at contact@doconline.com. We would love to hear from you. Thank you once again!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
