# Docs On Call

> 24/7 virtual physician access for consultations, prescriptions, and health advice. (iPhone/iPad app by Ardent Health Services.)

- Source: https://appshunter.io/ios/app/docs-on-call/id1485787621 (this page in markdown: same URL + `.md`)
- Developer: [Ardent Health Services](https://appshunter.io/developer/1287614275)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 206 App Store ratings · 3 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 116 MB
- Languages: English
- Released: 2019-12-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/docs-on-call/id1485787621/reviews.md

## What is Docs On Call?

Docs On Call gives you 24/7 access to physicians for your health needs conveniently from your smartphone or tablet. Skip the trip to a doctor’s office; get a health consultation directly from the palm of your hand.

Our team of board-certified physicians provide live video visits, secure messaging, prescriptions and more to help feel better quickly and comfortably.

Docs On Call knows the importance of quality, convenient and affordable care. Your visit may be covered by your insurance plan.

Download the app, select the reason for your visit, and choose your doctor – it’s that simple.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit.  Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

## Key features

- 24/7 physician access
- Live video visits
- Secure messaging
- Prescription services
- Optional Apple Health integration
- Insurance coverage information

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/docs-on-call/id1485787621/reviews.md

### 5/5 — Visit review

*2020-11-05, version 12.0.1603*

This was our first experience with the app and the doctor
Was very polite helpful and asked appropriate questions. This helped us not to have to go out to the clinic. Thanks I give you ten out of ten. Earl Dethloff RN

### 1/5 — Would give zero stars if I could

*2020-03-15, version 11.5.701*

Waited over four hours and when it was finally my turn it beeped and disconnected. Customer service was not helpful.
Update. I’ve now waited a total of 7 hours. Still haven’t been seen

### 5/5 — Disconnected

*2020-02-03, version 11.5.701*

Waited 20 min, when it was my turn I was disconnected. Tried a 2nd time, Waited 45 min and was disconnected when it was my turn. I have given up after an hour. Now I’m calling my dr. There is no customer service number available within the app or even here. Reviews are not visible to learn if others had a similar experience or to offer any suggestions on how to fix it.

## Frequently asked questions about Docs On Call

### What is Docs On Call?

Docs On Call provides 24/7 access to board-certified physicians for health consultations directly from your smartphone or tablet. It allows for live video visits, secure messaging, and prescription services, offering a convenient alternative to traditional doctor's office visits.

### How does Docs On Call work?

After downloading the app, you select the reason for your visit and choose a doctor. You can then have a live video visit, send secure messages, and receive prescriptions if needed. The process is designed to be simple and quick.

### Is Docs On Call free to use?

The app itself is free to download and use. The cost of consultations may be covered by your insurance plan, making the service potentially affordable. Specific pricing details would typically be available within the app or through your insurance provider.

### Can I share my health data with the doctor?

Yes, if you are an Apple Health user, you have the option to share important health information like heart rate and weight with your provider during a video visit. This sharing is optional but can help physicians make a more accurate diagnosis.

### What kind of medical needs can I address with Docs On Call?

The app is designed for various health needs, allowing you to get consultations, prescriptions, and health advice from physicians. It aims to help you feel better quickly and comfortably by providing convenient access to medical care.

## Version history (last 1 release)

### 12.10.003 — 2021-08-05

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed.

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## More apps by Ardent Health Services

- [Hillcrest Connect](https://appshunter.io/ios/app/hillcrest-connect/id1287614276)
- [Lovelace Connect](https://appshunter.io/ios/app/lovelace-connect/id1287614282)
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- [Mountainside Connect](https://appshunter.io/ios/app/mountainside-connect/id1435334173)
- [BSA Connect](https://appshunter.io/ios/app/bsa-connect/id1436987337)
- [Pascack Connect](https://appshunter.io/ios/app/pascack-connect/id1441540327)

All apps by Ardent Health Services: https://appshunter.io/developer/1287614275

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*