# DocScan – PDF Document Scanner — user reviews > 18 indexed App Store user reviews of DocScan by Tightrope Interactive, Inc., rated 4.70/5 from 1,653 ratings. - Source: https://appshunter.io/ios/app/docscan-pdf-document-scanner/id6463742895/reviews - App overview in markdown: https://appshunter.io/ios/app/docscan-pdf-document-scanner/id6463742895.md - Rating breakdown: 5★ 1,418 · 4★ 91 · 3★ 40 · 2★ 13 · 1★ 91 ## What do users think of DocScan? Overall sentiment: negative **Pros** - ✨ Excellence - 🙌 Helpful - 👍 User-friendly - 💜 Appreciated **Cons** - 💰 Expensive - 🔒 Forced subscription - 🚫 Didn't want - ⚠️ Billing issues **Commonly reported bugs** - Subscription cancellation issues - Redirected to wrong app **Most requested features** - Make it free ## Most critical reviews (10 lowest-rated) ### 1/5 — Not even worth free *2026-07-21* How do I cancel so I don’t pay after 3 days? **Developer response:** Hello, please email ContactUs@DocScan.live for assistance. -DocScan ### 1/5 — Scan / took 4 pics / pages and did not have a good quality on the receiver side. Bad quality. 2/17 *2026-02-17* Once **Developer response:** Hello Nnceg007, please email ContactUs@DocScan.live for assistance. -DocScan ### 1/5 — Pain to use and greedy. *2026-02-12* Yes, taking pics and using a auto-pdf maker is annoying, but this is far worse. First of all, it’s a 1:1 copy of tinyscan, they basically monopolized their greed on any pdf document app scanners. Second, you get ONE scan. And then u have to pay. And if u do, u have to pay MORE to do multiple docs. UGHHH pmo ### 1/5 — Useless and overpriced *2026-01-19* App description does not make it clear that this app does NOTHING unless you pay a fortune for it. There is no free version **Developer response:** Hello, simply tap the 'X' close icon on the Premium offer screen to dismiss it and use the free features of DocScan. Email ContactUs@DocScan.live for assistance. Thank you! -DocScan ### 1/5 — Cancel *2025-12-12* No option of cancelling it **Developer response:** Please email ContactUs@DocScan.live for assistance. -DocScan ### 1/5 — Delete this *2025-03-02* Didn’t want **Developer response:** Hello jamandbren, you can delete an iPhone app like DocScan by touching and holding down on its icon on the Home Screen – support.apple.com/guide/iphone/remove-or-delete-apps-iph248b543ca/ios Email ContactUs@DocScan.live for help. Did you download DocScan and then decide that you no longer want it after trying it? Thanks! -DocScan ### 1/5 — Why it isn’t free ? *2024-09-11* The most useless and expensive app **Developer response:** Hi Farid, we put a lot of time and effort into making a standalone document scanning app, which we think is more straightforward to use than the document scanning and OCR workflow provided for free in Notes by Apple. We're reluctant to add a bunch of advertising to support development of a full-featured, free version. Stay tuned for for a significant update to DocScan in Q4! -DocScan ### 1/5 — Canceled my subscription one week after adding it and I continue to be billed *2024-08-23* Cancelled by subscription less than one week from adding it and I continue to be billed. Can’t cancel this subscription. Horrible customer service **Developer response:** Hello Debbie, the App Store should have cancelled your subscription if you cancelled it from your iPhone. You can request a refund from your iPhone at support.apple.com/billing. You can also email ContactUs@DocScan.live if you need assistance. -DocScan ### 1/5 — Forced subscription !? Beware *2024-05-20* Canceled subscription after two days then still charged and now can’t cancel !! **Developer response:** Hello, you can cancel and request a refund from your iPhone at support.apple.com/billing. For other support inquiries, please email ContactUs@DocScan.live. Thank you! -DocScan ### 1/5 — Can’t find how to cancel *2024-04-12* I signed up for this and immediately realized it wasn’t what I wanted but I don’t see how to cancel. I believe I was trying the 3 days for free, but now I’m not sure. Can’t find a way to contact or to cancel. **Developer response:** Hello Diane, you can cancel from your iPhone at support.apple.com/billing. For other support matters, please email ContactUs@DocScan.live. Thank you! -DocScan ## Most praised reviews (8 highest-rated) ### 5/5 — Very *2026-07-06* Good **Developer response:** ❤️ - DocScan ### 5/5 — Excellence *2025-06-16* 👑🏆✨💜🙌 **Developer response:** 🙏 -DocScan ### 5/5 — They lied *2024-08-18, version 1.3.7* I only have this five because I want people to see this. They lied, I went on a website that was for Fortnite mobile and it took me to this ### 5/5 — Appreciation *2024-06-28* It is helping a lot ### 5/5 — Norma probando *2024-06-08* Ok thanks ### 5/5 — Impressed big time *2024-05-31* Simple, quick and so happy with This APP. ### 5/5 — Easy to use. *2024-01-08* Very user friendly app with no ads ### 5/5 — QR Code Generator *2023-12-17* Write a Review --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*